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Win update, Itunes update & Error 80072F8F


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5 replies to this topic

#1 cleffgo

cleffgo

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Posted 30 August 2015 - 06:20 PM

First of all, thank you guys for all that you do and for any help you are able to provide.

 

I have been moved over to Win 7 forum from Virus Removal. All the usual suspects have been tried to get these two issues resolved. This is the link to the Virus Removal forum for reference about what has been tried.

 

Basically this is a friends comp that routinely gets infected, but we haven't been able to get Win Update to work for months. Also unable to log into iTunes to access iTunes Store. Credentials aren't the issue as we can log onto iTunes.com.

 

Let me know what additional info you need.



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#2 hamluis

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Posted 31 August 2015 - 04:26 AM

Note:  MRL topic not closed yet.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis


Edited by hamluis, 31 August 2015 - 04:27 AM.


#3 cleffgo

cleffgo
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Posted 31 August 2015 - 10:31 AM

Hi hamluis,

 

MiniToolBox:

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Admin (administrator) on 31-08-2015 at 08:24:51
Running from "C:\Users\Admin\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HPE-510y Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/31/2015 06:17:57 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location L:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (08/31/2015 06:14:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: DevDtct2.exe, version: 3.2.4.0, time stamp: 0x453c5ffc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x13c8
Faulting application start time: 0xDevDtct2.exe0
Faulting application path: DevDtct2.exe1
Faulting module path: DevDtct2.exe2
Report Id: DevDtct2.exe3
 
Error: (08/31/2015 06:09:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0xf20
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3
 
Error: (08/30/2015 12:55:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0xf98
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3
 
Error: (08/30/2015 12:54:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: DevDtct2.exe, version: 3.2.4.0, time stamp: 0x453c5ffc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xec4
Faulting application start time: 0xDevDtct2.exe0
Faulting application path: DevDtct2.exe1
Faulting module path: DevDtct2.exe2
Report Id: DevDtct2.exe3
 
Error: (08/30/2015 09:08:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x1298
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3
 
Error: (08/30/2015 09:08:04 AM) (Source: Application Error) (User: )
Description: Faulting application name: DevDtct2.exe, version: 3.2.4.0, time stamp: 0x453c5ffc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xf98
Faulting application start time: 0xDevDtct2.exe0
Faulting application path: DevDtct2.exe1
Faulting module path: DevDtct2.exe2
Report Id: DevDtct2.exe3
 
Error: (08/30/2015 08:29:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (08/30/2015 08:27:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x146c
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3
 
Error: (08/30/2015 08:26:12 AM) (Source: Application Error) (User: )
Description: Faulting application name: DevDtct2.exe, version: 3.2.4.0, time stamp: 0x453c5ffc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xe78
Faulting application start time: 0xDevDtct2.exe0
Faulting application path: DevDtct2.exe1
Faulting module path: DevDtct2.exe2
Report Id: DevDtct2.exe3
 
System errors:
=============
Error: (08/31/2015 06:10:05 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (08/31/2015 06:09:35 AM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time provider 'VMICTimeProvider' failed to start due to the following error: The specified module could not be found. (0x8007007E)
 
Error: (08/31/2015 06:09:32 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.
 
Error: (08/31/2015 06:09:02 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ralink UPnP Media Server service to connect.
 
Error: (08/31/2015 06:07:48 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.
 
Error: (08/30/2015 12:55:06 PM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (08/30/2015 12:55:04 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
 
Error: (08/30/2015 12:54:50 PM) (Source: Microsoft-Windows-Time-Service) (User: NT AUTHORITY)
Description: The time provider 'VMICTimeProvider' failed to start due to the following error: The specified module could not be found. (0x8007007E)
 
Error: (08/30/2015 12:54:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.
 
Error: (08/30/2015 12:53:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Ralink UPnP Media Server service to connect.
 
Microsoft Office Sessions:
=========================
Error: (08/31/2015 06:17:57 AM) (Source: Windows Backup)(User: )
Description: L:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (08/31/2015 06:14:11 AM) (Source: Application Error)(User: )
Description: DevDtct2.exe3.2.4.0453c5ffcunknown0.0.0.000000000c00000050000000013c801d0e3ee64ef5995C:\Program Files (x86)\Olympus\DeviceDetector\DevDtct2.exeunknown2a92cce5-4fe2-11e5-a7a4-6431503117cb
 
Error: (08/31/2015 06:09:55 AM) (Source: Application Error)(User: )
Description: HPAuto.exe1.0.12494.34724c5b77b7HPAuto.exe1.0.12494.34724c5b77b7c00000050000000000007bd2f2001d0e3ee49ac16f7C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exeC:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe926ba8bc-4fe1-11e5-a7a4-6431503117cb
 
Error: (08/30/2015 12:55:05 PM) (Source: Application Error)(User: )
Description: HPAuto.exe1.0.12494.34724c5b77b7HPAuto.exe1.0.12494.34724c5b77b7c00000050000000000007bd2f9801d0e35dbb5ab6d3C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exeC:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe01a87584-4f51-11e5-ad1e-6431503117cb
 
Error: (08/30/2015 12:54:51 PM) (Source: Application Error)(User: )
Description: DevDtct2.exe3.2.4.0453c5ffcunknown0.0.0.000000000c000000500000000ec401d0e35d927e848eC:\Program Files (x86)\Olympus\DeviceDetector\DevDtct2.exeunknownf9713849-4f50-11e5-ad1e-6431503117cb
 
Error: (08/30/2015 09:08:23 AM) (Source: Application Error)(User: )
Description: HPAuto.exe1.0.12494.34724c5b77b7HPAuto.exe1.0.12494.34724c5b77b7c00000050000000000007bd2129801d0e33e0b1d1c37C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exeC:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe568c9baa-4f31-11e5-a7a7-6431503117cb
 
Error: (08/30/2015 09:08:04 AM) (Source: Application Error)(User: )
Description: DevDtct2.exe3.2.4.0453c5ffcunknown0.0.0.000000000c000000500000000f9801d0e33deb851556C:\Program Files (x86)\Olympus\DeviceDetector\DevDtct2.exeunknown4afdcd37-4f31-11e5-a7a7-6431503117cb
 
Error: (08/30/2015 08:29:57 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Admin\Downloads\esetsmartinstaller_enu.exe
 
Error: (08/30/2015 08:27:07 AM) (Source: Application Error)(User: )
Description: HPAuto.exe1.0.12494.34724c5b77b7HPAuto.exe1.0.12494.34724c5b77b7c00000050000000000007bd2146c01d0e33849223e71C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exeC:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe92bf4402-4f2b-11e5-8cf9-6431503117cb
 
Error: (08/30/2015 08:26:12 AM) (Source: Application Error)(User: )
Description: DevDtct2.exe3.2.4.0453c5ffcunknown0.0.0.000000000c000000500000000e7801d0e3381fac0c61C:\Program Files (x86)\Olympus\DeviceDetector\DevDtct2.exeunknown71b34737-4f2b-11e5-8cf9-6431503117cb
 
CodeIntegrity Errors:
===================================
  Date: 2015-03-11 22:46:36.896
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-03-11 22:46:36.522
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-03-05 07:05:24.259
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-03-05 07:05:23.900
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-05-15 23:55:49.728
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 23:49:00.301
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-05-15 23:31:19.384
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1030 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.3 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Advanced IP Scanner 2.4 (HKLM-x32\...\{221C4218-4414-4275-AF04-748DF4BF48D3}) (Version: 2.4.2526 - Famatech)
Agatha Christie - Peril at End House (HKLM-x32\...\WT089362) (Version: 2.2.0.95 - WildTangent) Hidden
Amazing Slow Downer (remove only) (HKLM-x32\...\Amazing Slow Downer) (Version:  - )
AMD Catalyst Install Manager (HKLM\...\{6F483F38-6162-7606-1D0B-054852C8E011}) (Version: 3.0.851.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{7FE25256-B7C1-480D-B736-10A67A833AEA}) (Version: 3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{B255D495-4734-4E9B-B4F5-96702FD4A7B9}) (Version: 3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
AVG 2015 (HKLM\...\{6B171EFC-F41F-4055-A4DE-5B9480DA17AA}) (Version: 15.0.4409 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{CEEAE734-B717-41D1-BF50-378EC081C6B1}) (Version: 15.0.6140 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6140 - AVG Technologies)
AVG PC TuneUp 2014 (en-US) (HKLM-x32\...\{8CD86D42-C4DD-4E40-9211-164DFFBCA4DB}) (Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}) (Version: 14.0.1001.519 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.519 - AVG)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.1.5.143 - AVG Technologies)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\BFG-Bejeweled 3) (Version:  - )
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.2.0.6 - )
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (HKLM-x32\...\WT089308) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WT087330) (Version: 2.2.0.95 - WildTangent) Hidden
BucksBee Loyalty Plugin - Softonic (HKLM-x32\...\BucksBee Loyalty Plugin - Softonic) (Version:  - )
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089359) (Version: 2.2.0.95 - WildTangent) Hidden
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.31.1038.0 - Logitech) Hidden
Casino Chaos (HKLM-x32\...\BFG-Casino Chaos) (Version:  - )
CDDRV_Installer (HKLM\...\{0C826C5B-B131-423A-A229-C71B3CACCD6A}) (Version: 4.60 - Logitech) Hidden
Celtx (2.9.1) (HKLM-x32\...\Celtx (2.9.1)) (Version: 2.9.1 (en-US) - Greyfirst)
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle: Christmas Edition (HKLM-x32\...\BFG-Chuzzle - Christmas Edition) (Version:  - )
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
D6100_D7100_D7300_Help (HKLM-x32\...\{714B6179-84C4-4FBE-B934-B6CF75ED37A5}) (Version: 82.0.233.000 - Hewlett-Packard) Hidden
D7300 (HKLM-x32\...\{360022A4-9339-426B-8F36-1465CBAEABC0}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - Hewlett-Packard) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
DirectX 9 Runtime (HKLM-x32\...\{3A9527CF-4E91-4683-A03F-F1AD022126E5}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dora's World Adventure (HKLM-x32\...\WT087343) (Version: 2.2.0.95 - WildTangent) Hidden
DriverRestore (HKLM\...\DriverRestore) (Version: 1.0 - 383 Media, Inc.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard) Hidden
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
Elements 11 Organizer (HKLM-x32\...\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Elevated Installer (HKLM-x32\...\{F2E9C364-0DFD-434B-AF0D-3F5D095B3F8F}) (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries) Hidden
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
erLT (HKLM-x32\...\{A498D9EB-927B-459B-85D6-DD6EF8C2C564}) (Version: 1.20.0137 - Logitech, Inc.) Hidden
Escape Rosecliff Island (HKLM-x32\...\WT087360) (Version: 2.2.0.95 - WildTangent) Hidden
Extended Update (HKCU\...\UpdaterEX) (Version:  - Extended Update)
Farm Frenzy (HKLM-x32\...\WT089328) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (HKLM-x32\...\WT087362) (Version: 2.2.0.95 - WildTangent) Hidden
Garmin Express (HKLM-x32\...\{6f60b921-2ae3-43fe-a6fb-ad849bd91451}) (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{B3931BE3-3189-4A07-833C-50527AC4F2F4}) (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (HKLM-x32\...\{3AB18A98-082D-41A1-B269-7FA8AD3AA30C}) (Version: 2.3.16.0 - Garmin Ltd or its subsidiaries) Hidden
GeekBuddy (HKLM\...\{266FA04F-F0FA-4F7A-AA1E-387A57F579F2}) (Version: 4.19.131 - Comodo Security Solutions Inc)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.13 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Graphic Equalizer Studio (HKLM-x32\...\Graphic Equalizer Studio) (Version: 2015 - PAS-Products)
Heroes of Hellas 2 - Olympia (HKLM-x32\...\WT087372) (Version: 2.2.0.95 - WildTangent) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.245 - SurfRight B.V.)
Home Designer Suite 2014 (HKLM-x32\...\{5DC20D14-8326-4827-9E14-48E80D47C25E}) (Version: 15.2.0.0 - Chief Architect)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet & Photosmart Printer Driver Software 13.0 Rel. A (HKLM\...\{4B97502B-795A-4E12-9A93-E824772156A7}) (Version: 13.0 - HP)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 4.2.4513 - Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 4.2.4522 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 1.0.4.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Officejet Pro 8500 A910 Basic Device Software (HKLM\...\{EE7C94CC-BECB-4000-B5E3-D895307B9D5E}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Officejet Pro 8500 A910 Help (HKLM-x32\...\{871B2A9D-0F12-44B3-88C1-E0CB10A232E4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8500 A910 Product Improvement Study (HKLM\...\{0308919C-E317-4293-8D3C-97EF307BCDBC}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - Hewlett-Packard Company)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.6.0 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (HKLM-x32\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
HydraVision (HKLM-x32\...\{DE89F007-B75E-368D-47D2-ADE9AF616261}) (Version: 4.2.218.0 - Advanced Micro Devices, Inc.) Hidden
HyperCam 2 (HKLM-x32\...\HyperCam 2) (Version: 2.25.01 - Hyperionics Technology LLC)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{709A2D23-C25E-47B5-9268-CB6FEE648504}) (Version: 4.1.1.53 - Apple Inc.)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
iTunes (HKLM\...\{BFEAB774-C7DC-4032-B05A-DA5F7CB7B365}) (Version: 12.2.2.25 - Apple Inc.)
iVMS-4200(v2.00) (HKLM-x32\...\{7697245D-2E00-4B83-AD27-C051DE314D1F}) (Version: 2.0.08.50 - hikvision)
iWin Games (remove only) (HKLM-x32\...\iWinArcade) (Version:  - )
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045F0}) (Version: 7.0.450 - Oracle)
Java 7 Update 75 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417075FF}) (Version: 7.0.750 - Oracle)
Java 7 Update 75 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217075FF}) (Version: 7.0.750 - Oracle)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Jewel Quest Solitaire 2 (HKLM-x32\...\WT087379) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
KhalInstallWrapper (HKLM\...\{F3F18612-7B5D-4C05-86C9-AB50F6F71727}) (Version: 2.00.0000 - Logitech) Hidden
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3130 - CyberLink Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3130 - CyberLink Corp.)
LightScribe System Software  1.17.90.1 (HKLM-x32\...\{CB16F6D9-EBC9-4BC6-B917-7AF53E99C067}) (Version: 1.17.90.1 - LightScribe)
LightScribe Template Labeler (HKLM-x32\...\{2765F726-849C-47B2-A82C-B257DFC0E01C}) (Version: 1.18.22.2 - LightScribe)
Logitech SetPoint (HKLM-x32\...\{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}) (Version: 4.80 - Logitech)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.0 - Logitech Inc.)
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.30.1379.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Movavi Video Editor (HKLM-x32\...\Movavi Video Editor 9) (Version: 9.1.0 - Movavi)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
Mozilla Firefox 36.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0 (x86 en-US)) (Version: 36.0 - Mozilla)
MP3 Rocket (HKLM-x32\...\MP3 Rocket) (Version: 7.3 PRO - MP3 Rocket Inc)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (HKLM-x32\...\WT089299) (Version: 2.2.0.95 - WildTangent) Hidden
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.18.0 - NEC Electronics Corporation) Hidden
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.18.0 - NEC Electronics Corporation)
Olympus DSS Player (HKLM-x32\...\{76E6BBAA-25E6-4BFC-9613-75A5CACE2940}) (Version:  - )
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink Corp.)
Plants vs. Zombies (HKLM-x32\...\Plants vs. Zombies) (Version:  - PopCap Games)
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
PlugLink 9650 Utility (HKLM-x32\...\PlugLink 9650 Utility) (Version: 1.1.6 - Asoka USA Corporation)
PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.8.02.10270 - Sony Corporation)
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
PSE11 STI Installer (HKLM-x32\...\{98CE8819-87AA-4814-8167-ADDDD513485F}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Ralink 802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.2.13.0 - Ralink)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.3219 - CyberLink Corp.) Hidden
Revo Uninstaller Pro 3.1.4 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.4 - VS Revo Group, Ltd.)
Roxio CinePlayer (HKLM-x32\...\{C03F3D5B-0D83-4F81-A324-32F4E7F1BF6A}) (Version: 5.6 - Roxio)
Roxio Creator 2011 Special Edition (HKLM-x32\...\{4433FF9E-AF21-4E41-B296-4E13BF4D52F5}) (Version: 13.0 - Roxio)
Roxio PhotoShow (HKLM-x32\...\Roxio PhotoShow) (Version: 6.0 - Sonic Solutions)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - RoxioNow)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SF_CDA_ProductContext (HKLM-x32\...\{9718521B-A345-4ad9-A52B-74D1435FB708}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
SF_CDA_Software (HKLM-x32\...\{6009F2FC-EC56-4e28-B91C-0BA5104D6419}) (Version: 130.0.396.000 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype™ 7.4 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
SmartSound Common Data (HKLM-x32\...\{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.) Hidden
SmartSound Common Data (HKLM-x32\...\InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.)
SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-Packard) Hidden
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.45862 - TeamViewer)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-Packard) Hidden
Tux Paint 0.9.21c (HKLM-x32\...\Tux Paint_is1) (Version:  - New Breed Software)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.4.3 - Tweaking.com)
UnloadSupport (HKLM-x32\...\{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}) (Version: 11.0.0 - Hewlett-Packard) Hidden
VD64Inst (HKLM\...\{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Virtual Families (HKLM-x32\...\WT087414) (Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089307) (Version: 2.2.0.95 - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VoiceOver Kit (HKLM-x32\...\{6B4AD1A9-E73A-4184-9D6B-072F8A3C5EBA}) (Version: 1.42.128.0 - Apple Inc.)
WeatherApp (HKLM-x32\...\{40060F30-F802-40C3-AA01-D084924B60C7}) (Version: 1.0.0.0 - Portable WeatherApp)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Media Center Add-in for Flash (HKLM-x32\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)
WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
Zuma Deluxe (HKLM-x32\...\BFG-Zuma Deluxe) (Version:  - )
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 30%
Total physical RAM: 8191.29 MB
Available physical RAM: 5653.8 MB
Total Virtual: 16380.76 MB
Available Virtual: 13563.31 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:1384.16 GB) (Free:1021.31 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:13.01 GB) (Free:1.6 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DADS_COMPUTOR
 
Admin                    Administrator            Dad                      
Guest                    
 
**** End of log ****
 

Edited by hamluis, 31 August 2015 - 11:04 AM.


#4 hamluis

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Posted 31 August 2015 - 11:45 AM

Well. it appears to me that you have some junk software installed...which should be removed...and it may be contributing to your described problems.  I also note that that there is no documentation at all reflected for the error described in your title.

 

If this were my system...I would:

 

a.  Disable/remove the Olympus Device Detector service which is running.  No hardware associated with this seems to be installed....and errors for said service are reflected.

b.  Uninstall AVG PC TuneUP and AVG Web Tuneup...I have doubts that either contributes anything of value to the system and may help impair the system.

c.  Either uninstall Java...or update it with the proper version.

d.  I have no clue to your VMIC Time Provider error...I see no indication of a virtual system being used and this is the first time I've ever seen this error.

e.  I see no evidence of iTune errors....that suggests (IMO) that you need to take up any issues with said program in the iTunes support forum.

f.  Your HP Auto errors are a mystery, since you don't seem to have that program installed, but you have the service reflecting a "Stopped" status.

g.  Uninstall the Driver Restore program...totally unnecessary program since working drivers do NOT need to be constantly updated

 

After the above...I would run the chkdsk /r command...and follow that with running the sfc /scannow command.  Upon completion of those tasks, I would monitor the system for a day or two to see if there is any improvement.

 

Louis



#5 cleffgo

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Posted 09 September 2015 - 12:00 AM

Hi again,

 

Things that I've tried as per your recommendations:

 

  • I've disabled the Olympus Detector in the softwares settings. That hardware that's not installed is a video camera, I believe, belongs to the computer owner and I don't think would normally be hooked up anyway.
  • Uninstalled AVG PC Tuneup and Web Tuneup
  • Uninstalled Java - Can not get Java reinstalled for the life of me. The error I get says can't be configured with these network settings.
  • I don't know about the VMIC errors either, your guess is as good as mine - although the investigating I did, seem to suggest that only comes up when the PC is part of a domain
  • I ran the iTunes Diagnostics for network connectivity and it describes two issues.
  1. The DHCP lease Expiration shows Dec 31, 1969
  2. Could not establish a secure connection

I checked ipconfig /all to verify any issues with DHCP, and everything shows proper there, which needless to say is a bit suspicious.

  • HP Auto errors, I don't see what your referring to, but I'm going to assume it's because this comp isn't "Home"
  • Uninstalled the Driver Restore Program
  • Ran both chkdsk and sfc to no effect. SFC should no issues at all, and I don't remember how to read chkdsk, but it didn't come back with anything obvious.
  • I managed to run Windows update using wsusoffline, to great effect. I believe everything is updated now, although I'm not an expert on the software and I do have some updates/KB's that seem to be missing.

Any other thoughts/suggestions? I'm getting ready to tell the comp owner to just reinstall Windows, which I really don't want to do, (especially considering how all these issues seem to be connected in some weird way)



#6 hamluis

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Posted 09 September 2015 - 06:58 AM

Often...when a number of issues are present and the way to overcome is not clear...the best path (IMO) is to:

 

a.  Verify that the hard drive is without defect and is truly functional...by running a bona fide hard drive diagnostic on the O/S drive.

 

b.  Clean install.

 

Any problems after those two steps should be immediately troubleshooted.

 

Louis






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