I was trying to boot my custom built desktop Windows 7 computer in safe mode, not because of any virus or malware, but to start a trial version of Norton 360. I didn't have the option during boot up to enter safe mode or any other startup options, and hitting F8 never did anything, only F2 and F10 keys to load the BIOS screen and to choose a drive to boot from. I ended up changing the msconfig settings to reboot in safe mode, and then the computer just froze during startup after the BIOS options, showing a black screen with a "0_" in the lower right (see attached pics).
So now I'm still able to enter the BIOS settings, and I've tried resetting all to defaults, but it won't get me anywhere. It doesn't seem to be a BIOS issue, but rather a Windows and/or SSD issue since it all runs fine until it freezes just before I would usually see the Windows screen.
I've tried booting from the installation disc, but anytime I choose any drive to boot from, it freezes on that screen. The only luck I've had was creating a bootable usb drive from the installation disc, and I got a windows logo to show up, but once the animation for the logo ends, the image freezes and won't do anything else.
I hadn't used the cd drive before since I hadn't had a reason, and although it seems to be recognized as a drive, I thought maybe it wasn't reading it correctly. I then tried an external cd drive to boot the installation disc from, but it still froze like any other drive.
I'm running Windows 7 Pro off a 64gb SSD with 2 additional 2TB HDs running in raid to act as a 4TB drive, with intel i7 quad core and AMD Radeon 7970 graphics card.
I also didn't build this pc, but bought it off someone who did. He didn't have any suggestions for this problem since he's more experienced with hardware than software problems. Please help, it's a new computer to me, and I'd love to be able to use it again!
Edited by hamluis, 01 September 2015 - 03:21 PM.
Moved from Win 7 to Internal Hardware - Hamluis.