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Programs do not appear in Uninstallers


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#1 clayto

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Posted 30 August 2015 - 01:37 PM

Why do many of my programs not appear in any of my Uninstallers? These include Revo, Your Uninstaller, Glary Utilities Uninstall Manager, CCleaner and Windows Add/Remove.The lists of programs are almost identical.

 

Among the programs which do not appear are Mozilla Firefox and Thunderbird, Google Chrome,Recuva and Speccy, Foxit Reader, Belarc Advisor, Swift Search, Real Live Player.

 

For a while I thought the Uninstallers were not showing programs I have installed on the Memory Card but this is not the case, several programs from the Memory Card are listed.

 

How would I uninstall unlisted programs should I wish to do so?  

 



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#2 Phantom010

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Posted 30 August 2015 - 03:20 PM

I see you have programs like CCleaner and Glary Utilities. If you ran their registry cleaners, they could be the ones responsible for your problem.

 

The entries for the uninstallers are probably missing in the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

 

 

Hopefully, the DisplayName values are the only ones missing, and the rest of the Uninstall keys are still intact.

Press the Windows key + R to open a Run box.

Type regedit

Press Enter.

Browse to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Click the "+" sign to expand Uninstall.

Locate the missing programs in the list under Uninstall.

One by one, look in the right pane and find DisplayName.

Double-click DisplayName and type the name of the program.

Next time you open "Programs and Features", the entry should be back, as long as there isn't more damage done to the registry keys.


If there is already a value for DisplayName and you still can't see the entry in "Programs and Features", please ensure that the value doesn't contain more than 63 characters, or the name will not display in "Programs and Features".



#3 jcgriff2

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Posted 01 September 2015 - 01:40 AM

There's one other to check - "wow6432node". . .. these are x86 apps in an x64 system.

 

You can run these 2 commands one at a time from an elevated, Admin CMD screen to get the entire list -

 

reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall /S > 0 & start notepad 0

 

reg query HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall /S > 1 & start notepad 1

 

Notepads will open after each is complete.

 

The 2nd one reveals Firefox a few scroll pages down:

 
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla 
Firefox 40.0.3 (x86 en-US)    Comments    
REG_SZ    Mozilla Firefox 40.0.3 (x86 
en-US)    DisplayIcon    
REG_SZ    C:\Program Files (x86)\Mozilla 
Firefox\firefox.exe,0    DisplayName    
REG_SZ    Mozilla Firefox 40.0.3 (x86 
en-US)    DisplayVersion    
REG_SZ    40.0.3    HelpLink    
REG_SZ    https://support.mozilla.org    
InstallLocation    REG_SZ    C:\Program Files 
(x86)\Mozilla Firefox    Publisher    
REG_SZ    Mozilla    
UninstallString    REG_SZ    "C:\Program Files 
(x86)\Mozilla Firefox\uninstall\helper.exe"    
URLUpdateInfo    REG_SZ    https://www.mozilla.org/firefox/40.0.3/releasenotes    
URLInfoAbout    REG_SZ    https://www.mozilla.org    
NoModify    REG_DWORD    0x1    
NoRepair    REG_DWORD    0x1    
EstimatedSize    REG_DWORD    0x153e7

The "UninstallString" gives you the CMD command to uninstall it -

"C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" 

Simply paste it (quotes included) into an Admin CMD screen.

 

As to why they're not listed in program uninstalls in CP or Revo - no idea.... sorry.

 

Regards. . .

 

jcgriff2


Edited by jcgriff2, 01 September 2015 - 01:42 AM.

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