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internet explorer


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11 replies to this topic

#1 johnyjohn

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Posted 30 August 2015 - 06:42 AM

my explorer has stopped 11 64bit but when i go on internet properties the reset button is faded not live if you know what i mean how do i get it live to reset please do not ask for any downloads or any files as im not pc minded if it is not simple i can not do it please do not think im rude i will just leave it as i do not use it thanks if you can help. johnyjohn



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#2 Phantom010

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Posted 30 August 2015 - 09:14 PM

Type regedit in the Search box.

 

Press Enter.

 

Browse to:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel

 

If the key exists, look in the right pane. Is there a value named DisableRIED?

 

If there is, double-click it and change the value from 1 to 0.

 

Ok everything and exit the registry editor.

 

You may need to restart the computer for changes to apply.


Edited by Phantom010, 30 August 2015 - 09:15 PM.


#3 johnyjohn

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Posted 31 August 2015 - 03:41 AM

hi sorry it is not there, thanks johnyjohn



#4 hamluis

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Posted 31 August 2015 - 09:25 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
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#5 johnyjohn

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Posted 31 August 2015 - 01:16 PM

thanks for your help but as i said in my first post im not pc minded it may seem easy to you but it is all to hard for me thanks for trying to help please dont think im being rude johnyjohn



#6 Phantom010

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Posted 31 August 2015 - 01:37 PM

In the right pane, for the same registry key from my post above, is there a value named ResetWebSettings?

 

 

Also have a look inside the following registry key for both values in the right pane:

 

HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel


Edited by Phantom010, 31 August 2015 - 01:39 PM.


#7 johnyjohn

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Posted 01 September 2015 - 06:45 AM

 hi once you get to microsoft click on that you get four listings SYSTEM, SYSTEM CERTIFICATES, WINDOWS, WINDOWS NT, sorry, johnyjohn



#8 Phantom010

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Posted 21 September 2015 - 03:48 PM

Press the Windows key + R to open a Run box.

 

Copy/paste the following command into the box:

RunDll32.exe InetCpl.cpl,ResetIEtoDefaults

Press Enter.

 

Let's see if that gives you the option to reset IE 11.

 

 

By the way, you haven't told us why you intended on resetting IE 11.



#9 Queen-Evie

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Posted 21 September 2015 - 04:39 PM


 

Press the Windows key + R to open a Run box.
By the way, you haven't told us why you intended on resetting IE 11.


my explorer has stopped 11 64bit


One thing which has not been mentioned: UNINSTALL Internet Explorer 11.
IE will revert back to the version you used before IE 11 was installed.

To uninstall here is where you will find it:

Control Panel/Programs and Features.

Click View Installed Updates on the left side of the page.

Let all the updates load, then scroll down to the Microsoft Windows section. Look through the list for Windows Internet Explorer 11. You can then uninstall.

After that you can wait until Windows updates lists IE 11 available for download and install again  (if you have those set to automatically install it will install on its own) OR download it from here http://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx OR continue to use IE 10 if that was the previous version of IE.


Edited by Queen-Evie, 21 September 2015 - 04:41 PM.


#10 Phantom010

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Posted 21 September 2015 - 04:44 PM

A grayed out Reset button on a non-functional IE is not a good sign, especially when the standard registry fixes are of no use. If I had to bet on it, I'd say malware... But, let's try suggestions from post #8 and 9 first... :)

 

If the above fails, you can also try restarting your computer in Safe Mode with Networking to see if IE is running in that mode.


Edited by Phantom010, 21 September 2015 - 04:48 PM.


#11 johnyjohn

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Posted 24 September 2015 - 02:57 PM

hi sorry for taking so long to get back but i have done all what has been suggested will not work in safe mode then tried to uninstall in updates but is stopped and said some dill file was still in use, and copy and paste it did reset but no difference the reason i want explorer is as i use advanced systemcare 9 and they send things by explorer if i reply by there technical support its on explorer . All that happens with explorer is if i download it just flashes and disappears if i load up explorer you get a page up but you cannot write one the page if you click on the home button it spins and google.co.uk comes up but you still cannot click and write on the page thats it for now sorry its so long. johnyjohn



#12 Phantom010

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Posted 24 September 2015 - 05:37 PM

There's no way of knowing how extensive the damage to your operating system is after using Advanced SystemCare.
 
You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... There is no need to clean the registry and this type of software will do a lot more harm than good. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what they think are orphan entries in the registry but legitimate items still in use will be deleted in the process, causing irreparable damage to some programs and the operating system.

Keep in mind that they will always find "errors" to fix, even on a fresh Windows install!

Registry Cleaners according to Bleeping Computers

Why I Don't Use Registry Cleaners


Registry Cleaners and System Tweaking Tools

Do I Need a Windows Registry Cleaner?
 


Edited by Phantom010, 24 September 2015 - 05:38 PM.





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