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External Hard Drives


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#1 brian2009

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Posted 28 August 2015 - 08:18 PM

I just recently bought a new (refurb) sata WD 1Tb hard drive and a new 2.5" external enclosure.

 

When I attached them to my notebook the drive started spinning and I could see the power on light on the enclosure (it was actually 2 lights depending on the angle you viewed it from, red and blue at the same time). The drive seems to constantly spin.

 

The problem is I cannot get Win 7 to recognize it. It did show up briefly under Disk Management after trying different usb ports, but when I right clicked to format it, it was gone. I've tried it now on three Win 7 computers with no luck, other than that one brief time it showed up.

 

I'm thinking it might be a bad drive but how can I tell? The only loose 2.5" drive I have is not sata so I can't test the enclosure unless I take one out of my 'running fine' notebooks andI don't really want to do that.

 

Enclosure: Inateck FE2004 (new)

http://www.ebay.com/itm/271963478815?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

 

Drive: WD Blue WD10JPVX 1TB 5400 RPM 8MB Cache SATA 6.0Gb/s 2.5"

http://www.ebay.com/itm/381208158481?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649

 

http://www.amazon.com/Western-Digital-Drives-Notebook-WD10JPVX/dp/B00C9TEBJQ/ref=cm_rdp_product

 

To be honest, I didn't realize the drive was a refurb until after I ordered it (ebay). But it was from NewEgg so I thought I'd see how it worked.

 

Any ideas on how to proceed.

 

Thanks

 

The notebook is a Dell e6410 Win 7 Pro.


Edited by hamluis, 29 August 2015 - 07:02 PM.
Merged topics - Hamluis.


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#2 JohnC_21

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Posted 28 August 2015 - 08:30 PM

Hello,

Try creating a partition and format offline. Download the bootable version of Partition Wizard here. Burn the iso to disk by right clicking the iso file and selecting Burn Disk Image.  Boot the Partition Wizard disk with the USB external drive attached. It should detect your drive. If not then the external enclosure or drive is defective. Try reattaching the drive to the enclosure. If it does detect the drive then create a partition and format to NTFS.



#3 brian2009

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Posted 28 August 2015 - 08:41 PM

Thanks. I'll give that a try.



#4 brian2009

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Posted 28 August 2015 - 10:20 PM

Having problems getting the cd to boot up. Says device not recognized or something like that.

............................................................................................................................................................

 

I was able to load version 9.0 via usb. No luck finding the drive.

 

I'm thinking it's the drive but I'd like to verify that before I return it.


Edited by brian2009, 28 August 2015 - 11:55 PM.


#5 JohnC_21

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Posted 29 August 2015 - 08:48 AM

If after reconnecting the drive to the enclosure it still is not detected I think you best option would be to take a known good drive and place it in the enclosure. If that is not possible then you would need to put the drive into another computer and see if it is detected in BIOS/UEFI.



#6 brian2009

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Posted 29 August 2015 - 11:41 AM

Yep.

 

I'll try that this weekend.

 

Thanks.



#7 brian2009

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Posted 29 August 2015 - 04:44 PM

The new 1Tb HD checked out OK in my XP notebook. I was able to make the partition and format it using the Partition Wizard on USB. Although I'm wondering if that was not the thing to do on an XP machine, given that the new drive uses Advanced Format, which XP doesn't do. I guess that can always be redone if needed.

 

The XP notebook's hard drive was not recognized when placed in the external enclosure, which makes me think therein lies the problem.

 

So I guess that's better than having the HD fail.

 

Thanks for the troubleshooting help and the Partition Wizard tip.

 

FWIW. I used a little program called Rufus to get a bootable Partition Wizard onto an old USB thumb drive. Pretty easy to use. I'm sure there are dozens of other capable choices out there.

 

http://rufus.akeo.ie/

 

I guess I'll see what Inateck has to say.


Edited by brian2009, 29 August 2015 - 04:45 PM.


#8 JohnC_21

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Posted 29 August 2015 - 04:48 PM

Yes, I am familiar with Rufus. A very nice program to create bootable USB flash drives, especially if you need to boot it on a UEFI computer.

 

Edit: If you have an ebay account, take a look at the 2.5 enclosures there. They can be had for relatively cheap.

 

Edit Edit: I read your first post again. Given the seller has a 100% rating, I think you should not have a problem getting a replacment. I was referring to a USB 2.0 enclosure as I see yours is USB 3.0 which is a better option.


Edited by JohnC_21, 29 August 2015 - 04:58 PM.


#9 brian2009

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Posted 29 August 2015 - 05:25 PM

I bought this one on ebay, even paid a little more for the brand's reputation.

 

I was going to buy a cheapie there but many stated only up to 500Gb.



#10 brian2009

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Posted 29 August 2015 - 05:38 PM

I'm looking to buy a 2.5" sata usb 2.0 external HDD enclosure but many of the cheaper (older) ones say there is a 500Gb limit. I have a 1Tb drive I'd like to put into an enclosure.

 

Are the Gb limits only based upon the physical size of the hard drive or is there some other factor like chip sets, etc? Win7 pro notebook computer.


Edited by hamluis, 29 August 2015 - 07:00 PM.
Moved from Internal Hardware to External Hardware - Hamluis.


#11 JohnC_21

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Posted 29 August 2015 - 09:45 PM

I am not sure of the limit. It should work fine on a 1TB drive. The 500MB limit may be due to the controller used on the USB bridge card. See this enclosure USB 3.0 which supports 1TB. USB 3 is backward compatible. I would contact the seller of your enclosure first though and do an RMA.

 

It seems all the USB 2 enclosures on ebay only allow up to 500GB as you posted. This USB 2 enclosure from Crucial supports 1tb drives.

 

You can contact this seller of this enclosure and ask what the max HD capacity is. Notice that the cable has two plugs. This is in case one USB port does not supply enough power.


Edited by JohnC_21, 29 August 2015 - 09:51 PM.


#12 brian2009

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Posted 10 September 2015 - 11:35 AM

I returned my first enclosure (Inateck) to it's ebay seller.

 

I ordered the cheapest 500gb enclosure I could find and it worked with my 1Tb drive.

 

So at least in one case the posted 500Gb limits can be exceeded. (Insten 100% silver model, with 2 usb connectors and one mini-usb). Available here.


Edited by brian2009, 10 September 2015 - 11:38 AM.


#13 JohnC_21

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Posted 10 September 2015 - 11:55 AM

That is good to know that 500GB may not be the max. Thanks for the update and glad you finally got it sorted out.






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