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Help with Virus


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9 replies to this topic

#1 scotsstu

scotsstu

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Posted 29 August 2015 - 10:00 AM

Hi im running Windows 7 & I seem to be infected with the :

\DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE

It has already hacked my 2 email addresses & sent emails with various links to all my contacts, Im worried my bank details will be next !

 

Any help with this would be appreciated

 

Stu



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#2 Broni

Broni

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  • Local time:02:18 PM

Posted 29 August 2015 - 06:40 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 scotsstu

scotsstu
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  • Local time:10:18 PM

Posted 30 August 2015 - 10:53 AM

 Results of screen317's Security Check version 1.008  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 18.0.0.232  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (40.0.3)
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 26-07-2015
Ran by Stuart (administrator) on 30-08-2015 at 15:00:12
Running from "C:\Users\Stuart\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Stuart (administrator) on 30-08-2015 at 15:03:09
Running from "C:\Users\Stuart\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: All Series Manufacturer: ASUS
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0
add address name="VirtualBox Host-Only Network-Virtual PC Network Filter Driver-0000" address=192.168.56.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Stuart-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : BC-EE-7B-72-4A-AC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e5f6:5b68:69ea:858a%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 30 August 2015 14:19:41
   Lease Expires . . . . . . . . . . : 31 August 2015 14:19:41
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 247262843
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-9E-62-96-BC-EE-7B-72-4A-AC
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
   Physical Address. . . . . . . . . : 08-00-27-00-88-63
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::fc93:6212:d6ec:4b5f%17(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.75.95(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 419954727
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-9E-62-96-BC-EE-7B-72-4A-AC
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{73F7DB07-064C-43DD-8548-145372848EF3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1D48033F-BD14-464A-84CF-5A69078DA4A0}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100

Name:    google.com
Addresses:  2a00:1450:4009:80b::200e
      216.58.210.14


Pinging google.com [216.58.210.14] with 32 bytes of data:
Reply from 216.58.210.14: bytes=32 time=16ms TTL=53
Reply from 216.58.210.14: bytes=32 time=16ms TTL=53

Ping statistics for 216.58.210.14:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 16ms, Average = 16ms
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      206.190.36.45
      98.139.183.24
      98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=141ms TTL=50
Reply from 98.139.183.24: bytes=32 time=119ms TTL=50

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 119ms, Maximum = 141ms, Average = 130ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...bc ee 7b 72 4a ac ......Realtek PCIe GBE Family Controller
 17...08 00 27 00 88 63 ......VirtualBox Host-Only Ethernet Adapter
  1...........................Software Loopback Interface 1
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.5     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link     169.254.75.95    276
    169.254.75.95  255.255.255.255         On-link     169.254.75.95    276
  169.254.255.255  255.255.255.255         On-link     169.254.75.95    276
      192.168.0.0    255.255.255.0         On-link       192.168.0.5    266
      192.168.0.5  255.255.255.255         On-link       192.168.0.5    266
    192.168.0.255  255.255.255.255         On-link       192.168.0.5    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.5    266
        224.0.0.0        240.0.0.0         On-link     169.254.75.95    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.5    266
  255.255.255.255  255.255.255.255         On-link     169.254.75.95    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    266 fe80::/64                On-link
 17    276 fe80::/64                On-link
 11    266 fe80::e5f6:5b68:69ea:858a/128
                                    On-link
 17    276 fe80::fc93:6212:d6ec:4b5f/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
 17    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/30/2015 11:27:41 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/29/2015 11:30:17 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/28/2015 02:13:18 PM) (Source: AVLogEvent) (User: NT AUTHORITY)
Description: McShield encountered error while stopping.
Error Code:a7f40610

Error: (08/28/2015 11:09:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/27/2015 03:05:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/27/2015 01:12:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17923, time stamp: 0x55945dbd
Faulting module name: ntdll.dll, version: 6.1.7601.18933, time stamp: 0x55a6a196
Exception code: 0xc0000005
Fault offset: 0x000000000004ac04
Faulting process id: 0x1128
Faulting application start time: 0xGWXUX.exe0
Faulting application path: GWXUX.exe1
Faulting module path: GWXUX.exe2
Report Id: GWXUX.exe3

Error: (08/27/2015 10:09:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/26/2015 08:36:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17923, time stamp: 0x55945dbd
Faulting module name: ntdll.dll, version: 6.1.7601.18933, time stamp: 0x55a6a196
Exception code: 0xc0000005
Fault offset: 0x000000000004ac04
Faulting process id: 0x20b0
Faulting application start time: 0xGWXUX.exe0
Faulting application path: GWXUX.exe1
Faulting module path: GWXUX.exe2
Report Id: GWXUX.exe3

Error: (08/26/2015 02:06:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17923, time stamp: 0x55945dbd
Faulting module name: ntdll.dll, version: 6.1.7601.18933, time stamp: 0x55a6a196
Exception code: 0xc0000005
Fault offset: 0x000000000004ac04
Faulting process id: 0x1674
Faulting application start time: 0xGWXUX.exe0
Faulting application path: GWXUX.exe1
Faulting module path: GWXUX.exe2
Report Id: GWXUX.exe3

Error: (08/26/2015 09:35:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (08/30/2015 11:30:31 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Pro.

Error: (08/30/2015 11:28:05 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x800700b7

Error: (08/30/2015 11:28:05 AM) (Source: WMPNetworkSvc) (User: )
Description: 00x800700b7http://+:10243/WMPNSSv4/2811996591/

Error: (08/30/2015 11:28:05 AM) (Source: WMPNetworkSvc) (User: )
Description: 0x800700b7

Error: (08/30/2015 11:28:05 AM) (Source: WMPNetworkSvc) (User: )
Description: 00x800700b7http://+:10243/WMPNSSv4/2811996591/

Error: (08/30/2015 11:26:20 AM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error:
%%1068

Error: (08/30/2015 11:26:19 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (08/29/2015 07:41:22 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (08/29/2015 05:41:42 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (08/29/2015 05:41:41 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2015-08-26 20:32:47.908
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-26 20:32:47.893
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Applian Director (HKLM-x32\...\Applian Director3.01) (Version: 3.01 - Applian Technologies Inc.)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.3.4.001 - Asmedia Technology)
ASUS Ai Charger (HKLM-x32\...\{7FB64E72-9B0E-4460-A821-040C341E414A}) (Version: 1.00.06 - ASUSTeK Computer Inc.)
BitComet 1.37 64-bit (HKLM-x32\...\BitComet_x64) (Version: 1.37 - CometNetwork)
calibre (HKLM-x32\...\{8D8C1516-D6D5-41F1-B98B-DCCCF17F8ED2}) (Version: 1.36.0 - Kovid Goyal)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.4.5143 - CDBurnerXP)
DVD Flick 1.3.0.7 (HKLM-x32\...\DVD Flick_is1) (Version: 1.3.0.7 - Dennis Meuwissen)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
Free Video Converter V 3.1 (HKLM-x32\...\Free Video Converter_is1) (Version: 3.1.0.0 - Koyote Soft)
Free YouTube Download version 3.2.51.1215 (HKLM-x32\...\Free YouTube Download_is1) (Version: 3.2.51.1215 - DVDVideoSoft Ltd.)
Free YouTube to MP3 Converter version 3.12.59.616 (HKLM-x32\...\Free YouTube to MP3 Converter_is1) (Version: 3.12.59.616 - DVDVideoSoft Ltd.)
GeForce Experience NvStream Client Components (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamC) (Version: 1.6.28 - NVIDIA Corporation) Hidden
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Network Connections 18.1.59.0 (HKLM\...\PROSetDX) (Version: 18.1.59.0 - Intel)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.0.1083 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.0.0.100 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java™ 7 Update 5 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417005FF}) (Version: 7.0.50 - Oracle)
K-Lite Codec Pack 3.8.5 Standard (HKLM-x32\...\KLiteCodecPack_is1) (Version: 3.8.5 - )
Kodi (HKCU\...\Kodi) (Version:  - XBMC-Foundation)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 14.0.4119 - McAfee, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero 7 Ultra Edition (HKLM-x32\...\{A20A58C4-6784-4B4B-86CC-94E2E3671033}) (Version: 7.02.8637 - Nero AG)
NVIDIA 3D Vision Controller Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 334.89 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 334.89 - NVIDIA Corporation)
NVIDIA GeForce Experience 1.8.2.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.8.2.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 334.89 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA Virtual Audio 1.2.20 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.20 - NVIDIA Corporation)
Oracle VM VirtualBox 4.3.18 (HKLM\...\{74B7E6F9-DCAC-4ADB-B2D0-EEFDD1B5AC25}) (Version: 4.3.18 - Oracle Corporation)
PKR (HKLM-x32\...\PKR) (Version:  - PKR Ltd)
PokerStars (HKLM-x32\...\PokerStars) (Version:  - PokerStars)
Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Rapport (HKLM-x32\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1507.63 - Trusteer) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6853 - Realtek Semiconductor Corp.)
Replay Media Catcher 4 (4.2.8) (HKLM-x32\...\Replay Media Catcher 4) (Version: 4.2.8 - Applian Technologies)
Replay Video Capture 7 (HKLM-x32\...\Replay Video Capture7.4) (Version: 7.4 - Applian Technologies Inc.)
Serviio (HKLM\...\Serviio) (Version:  - )
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 1.7.321 - NVIDIA Corporation) Hidden
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1507.63 - Trusteer)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
USB Enhanced Performance Keyboard Software (HKLM-x32\...\{2C7A0299-5A88-41D2-B687-512DA6892058}) (Version: 2.0.0.6 - LITE-ON TECHNOLOGY CORP.)
VC_CRT_x64 (HKLM\...\{54F2237F-018C-483B-8884-9FC0D88840C3}) (Version: 1.02.0000 - Intel Corporation) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WinRAR archiver (HKLM-x32\...\WinRAR archiver) (Version:  - )

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 8130.53 MB
Available physical RAM: 6114.05 MB
Total Virtual: 16259.27 MB
Available Virtual: 13248.45 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:925.65 GB) (Free:388.5 GB) NTFS

========================= Users: ========================================

User accounts for \\STUART-PC

Administrator            Guest                    new                      
Stuart                   

========================= Restore Points ==================================


**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 30/08/2015
Scan Time: 15:07
Logfile: malwarebytes txt.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.08.29.05
Rootkit Database: v2015.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Stuart

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 558979
Time Elapsed: 22 min, 41 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

MBAR files:

 

Malwarebytes Anti-Rootkit BETA 1.9.2.1008
www.malwarebytes.org

Database version:
  main:    v2015.08.29.05
  rootkit: v2015.08.16.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17959
Stuart :: STUART-PC [administrator]

30/08/2015 15:49:19
mbar-log-2015-08-30 (15-49-19).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 561249
Time elapsed: 43 minute(s), 26 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.2.1008

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17959

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.198000 GHz
Memory total: 8525479936, free: 5773410304

Downloaded database version: v2015.08.29.05
Downloaded database version: v2015.08.16.01
Downloaded database version: v2015.08.28.02
Initializing...
======================
------------ Kernel report ------------
     08/30/2015 15:49:10
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\iusb3hcs.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\DRIVERS\AiCharger.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStorA.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\system32\drivers\iaStorF.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_1507065.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\DRIVERS\VBoxUSBMon.sys
\SystemRoot\system32\DRIVERS\VBoxDrv.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\SysWow64\drivers\AsIO.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\nvlddmkm.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\iusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\TeeDriverx64.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\VBoxNetAdp.sys
\SystemRoot\system32\DRIVERS\appliand.sys
\SystemRoot\system32\DRIVERS\rdpbus.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\VBoxNetFlt.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\nvvad64v.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\nvhda64v.sys
\SystemRoot\system32\DRIVERS\iusb3hub.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\system32\drivers\mfeaack.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\cfwids.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\System32\Drivers\usbaapl64.sys
\SystemRoot\system32\DRIVERS\WinUsb.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\kernel32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\ole32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\user32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\Wldap32.dll
\Windows\System32\wininet.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\iertutil.dll
\Windows\System32\sechost.dll
\Windows\System32\setupapi.dll
\Windows\System32\msvcrt.dll
\Windows\System32\normaliz.dll
\Windows\System32\imm32.dll
\Windows\System32\msctf.dll
\Windows\System32\advapi32.dll
\Windows\System32\lpk.dll
\Windows\System32\shlwapi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\urlmon.dll
\Windows\System32\gdi32.dll
\Windows\System32\nsi.dll
\Windows\System32\psapi.dll
\Windows\System32\usp10.dll
\Windows\System32\ws2_32.dll
\Windows\System32\shell32.dll
\Windows\System32\difxapi.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\KernelBase.dll
\Windows\System32\userenv.dll
\Windows\System32\crypt32.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.08.29.05
  rootkit: v2015.08.16.01

<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 2E3C3CE5

Partition information:

    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 12288000
    Partition is bootable
    Partition file system is NTFS

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 12290048  Numsec = 1941231616
    Partition is not bootable
    Partition file system is NTFS

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable

Disk Size: 1000204886016 bytes
Sector size: 512 bytes

Done!
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.79" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.7C" is compressed (flags = 1)
File "C:\ProgramData\Microsoft\Windows Defender\Scans\mpcache-D69C650DAAF737BF337325892E1D0066A9128998.bin.83" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-12290048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

 

Rkill 2.8.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/30/2015 04:45:39 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 08/30/2015 04:46:52 PM
Execution time: 0 hours(s), 1 minute(s), and 13 seconds(s)


 

 

 

 



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,716 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:18 PM

Posted 30 August 2015 - 03:32 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 scotsstu

scotsstu
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:10:18 PM

Posted 31 August 2015 - 02:30 PM

# AdwCleaner v5.004 - Logfile created 31/08/2015 at 15:52:32
# Updated 26/08/2015 by Xplode
# Database : 2015-08-30.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : Stuart - STUART-PC
# Running from : C:\Users\Stuart\Desktop\adwcleaner_5.004.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

Folder Found : C:\Program Files (x86)\AskTBar
Folder Found : C:\Program Files (x86)\Free Video Converter
Folder Found : C:\Program Files (x86)\Applian Technologies
Folder Found : C:\ProgramData\ParetoLogic
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free Video Converter
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Applian Technologies
Folder Found : C:\Users\Stuart\AppData\Roaming\DriverCure
Folder Found : C:\Users\Stuart\AppData\Roaming\ParetoLogic
Folder Found : C:\Users\Stuart\AppData\Roaming\RHEng
Folder Found : C:\Users\Stuart\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Applian Technologies

***** [ Files ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Classes\CLSID\{9AFB8248-617F-460D-9366-D71CDEDA3179}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKCU\Software\ParetoLogic
Key Found : HKLM\SOFTWARE\AskTBar
Key Found : HKLM\SOFTWARE\ParetoLogic
Key Found : [x64] HKCU\Software\ParetoLogic

***** [ Web browsers ] *****

[C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : uk.ask.com

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2333 bytes] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.5.9 (08.27.2015:1)
OS: Windows 7 Professional x64
Ran by Stuart on 31/08/2015 at 18:51:03.37
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully deleted: [Service] 0112351441017908mcinstcleanup [Reboot required]



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{800836DC-B025-42F1-9E56-5B60B97A1D33}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer



~~~ Files



~~~ Folders

Successfully deleted: [Folder] C:\Users\Stuart\AppData\Roaming\.acestream



~~~ FireFox

Emptied folder: C:\Users\Stuart\AppData\Roaming\mozilla\firefox\profiles\6ntztyms.default-1432315931531\minidumps [4 files]



~~~ Chrome


[C:\Users\Stuart\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Stuart\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Stuart\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Stuart\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 31/08/2015 at 18:55:08.90
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
2015-08-31 18:02:13.994    Sophos Virus Removal Tool version 2.5.4
2015-08-31 18:02:13.994    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-08-31 18:02:13.994    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-08-31 18:02:13.994    Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64
2015-08-31 18:02:14.010    Checking for updates...
2015-08-31 18:02:20.375    Option all = no
2015-08-31 18:02:20.375    Option recurse = yes
2015-08-31 18:02:20.375    Option archive = no
2015-08-31 18:02:20.375    Option service = yes
2015-08-31 18:02:20.375    Option confirm = yes
2015-08-31 18:02:20.375    Option sxl = yes
2015-08-31 18:02:20.375    Option max-data-age = 35
2015-08-31 18:02:20.375    Option EnableSafeClean = yes
2015-08-31 18:02:21.763    Option vdl-logging = yes
2015-08-31 18:02:21.779    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-08-31 18:02:21.779    Machine ID:    2b360550af1549999e68f1cfdb0225cf
2015-08-31 18:02:21.779    Component SVRTcli.exe version 2.5.4
2015-08-31 18:02:21.779    Component control.dll version 2.5.4
2015-08-31 18:02:21.779    Component SVRTservice.exe version 2.5.4
2015-08-31 18:02:21.794    Component engine\osdp.dll version 1.44.1.2210
2015-08-31 18:02:21.794    Component engine\veex.dll version 3.61.0.2210
2015-08-31 18:02:21.794    Component engine\savi.dll version 8.1.8.2210
2015-08-31 18:02:21.794    Component rkdisk.dll version 1.5.30.0
2015-08-31 18:02:21.794    Version info:    Product version    2.5.4
2015-08-31 18:02:21.794    Version info:    Detection engine    3.61.0
2015-08-31 18:02:21.794    Version info:    Detection data    5.17
2015-08-31 18:02:21.794    Version info:    Build date    21/07/2015
2015-08-31 18:02:21.794    Version info:    Data files added    441
2015-08-31 18:02:21.794    Version info:    Last successful update    (not yet updated)
2015-08-31 18:02:28.081    Update progress: proxy server not available
2015-08-31 18:02:45.085    Downloading updates...
2015-08-31 18:02:45.085    Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-08-31 18:02:45.085    Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-08-31 18:02:45.085    Update progress: [I49502] Found supplement IDE519 LATEST
2015-08-31 18:02:45.085    Update progress: [I49502] Found supplement IDE520 LATEST
2015-08-31 18:02:45.085    Update progress: [I49502] Found supplement IDE521 LATEST
2015-08-31 18:02:45.085    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-08-31 18:02:45.085    Update progress: [I19463] Syncing product SAVIW32 59
2015-08-31 18:02:48.595    Update progress: [I19463] Syncing product IDE519 196
2015-08-31 18:02:49.203    Installing updates...
2015-08-31 18:02:49.827    Error level 1
2015-08-31 18:02:49.843    Update progress: [I19463] Syncing product IDE520 77
2015-08-31 18:02:49.843    Update progress: [I19463] Syncing product IDE521 1
2015-08-31 18:02:58.922    Update successful
2015-08-31 18:03:07.783    Option all = no
2015-08-31 18:03:07.783    Option recurse = yes
2015-08-31 18:03:07.783    Option archive = no
2015-08-31 18:03:07.783    Option service = yes
2015-08-31 18:03:07.783    Option confirm = yes
2015-08-31 18:03:07.783    Option sxl = yes
2015-08-31 18:03:07.783    Option max-data-age = 35
2015-08-31 18:03:07.783    Option EnableSafeClean = yes
2015-08-31 18:03:07.814    Option vdl-logging = yes
2015-08-31 18:03:07.830    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-08-31 18:03:07.830    Machine ID:    2b360550af1549999e68f1cfdb0225cf
2015-08-31 18:03:07.830    Component SVRTcli.exe version 2.5.4
2015-08-31 18:03:07.830    Component control.dll version 2.5.4
2015-08-31 18:03:07.830    Component SVRTservice.exe version 2.5.4
2015-08-31 18:03:07.830    Component engine\osdp.dll version 1.44.1.2210
2015-08-31 18:03:07.830    Component engine\veex.dll version 3.61.0.2210
2015-08-31 18:03:07.830    Component engine\savi.dll version 8.1.8.2210
2015-08-31 18:03:07.830    Component rkdisk.dll version 1.5.30.0
2015-08-31 18:03:07.830    Version info:    Product version    2.5.4
2015-08-31 18:03:07.830    Version info:    Detection engine    3.61.0
2015-08-31 18:03:07.845    Version info:    Detection data    5.18G
2015-08-31 18:03:07.845    Version info:    Build date    18/08/2015
2015-08-31 18:03:07.845    Version info:    Data files added    271
2015-08-31 18:03:07.845    Version info:    Last successful update    31/08/2015 19:02:58

2015-08-31 18:14:51.469    Could not open C:\hiberfil.sys
2015-08-31 18:15:07.584    >>> Virus 'Mal/EncPk-MK' found in file C:\mobileEx\3.5\modules\{3EBAF427-9F55-419F-8A75-385DFC651169}\sl3u.exe
2015-08-31 18:15:07.584    >>> Virus 'Mal/EncPk-MK' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
2015-08-31 18:15:07.600    >>> Virus 'Mal/EncPk-MK' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
2015-08-31 18:15:07.600    >>> Virus 'Mal/EncPk-MK' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin
2015-08-31 18:15:07.600    >>> Virus 'Mal/EncPk-MK' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin
2015-08-31 18:15:07.600    >>> Virus 'Mal/EncPk-MK' found in file HKU\S-1-5-21-2257802641-2924051594-3454763137-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-08-31 18:15:07.600    >>> Virus 'Mal/EncPk-MK' found in file HKU\S-1-5-21-2257802641-2924051594-3454763137-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-08-31 18:15:07.600    >>> Virus 'Mal/EncPk-MK' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2015-08-31 18:15:11.250    Could not open C:\pagefile.sys
2015-08-31 18:22:30.874    Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-08-31 18:22:30.874    Could not open C:\System Volume Information\{48fe3551-4ff1-11e5-a479-bcee7b724aac}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-08-31 18:22:30.890    Could not open C:\System Volume Information\{48fe3569-4ff1-11e5-a479-bcee7b724aac}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-08-31 18:22:30.890    Could not open C:\System Volume Information\{5bb24348-4fcc-11e5-8de5-bcee7b724aac}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-08-31 18:49:49.965    Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-08-31 18:49:49.980    Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-08-31 18:49:54.254    Could not open C:\Windows\System32\config\components
2015-08-31 18:49:54.753    Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-08-31 18:49:54.782    Could not open C:\Windows\System32\config\RegBack\SAM
2015-08-31 18:49:54.793    Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-08-31 18:49:54.806    Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-08-31 18:49:54.829    Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-08-31 18:56:13.240    Could not open C:\Windows\Temp\mcafee_z93gAAyZKUD58tx
2015-08-31 19:11:12.506    The following items will be cleaned up:
2015-08-31 19:11:12.506    Mal/EncPk-MK

 



#6 Broni

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Posted 31 August 2015 - 07:16 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#7 scotsstu

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Posted 02 September 2015 - 01:51 PM

Thank you for helping me through looking for the virus, the other problem I have is when my PC goes into sleep mode it keeps waking by itself when I run last wake in command prompt it reports : \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE (wuauserv) ?
 
Stuart
 
Ive made a donation to the site for your assistance I hope it can help in some way



#8 Broni

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Posted 02 September 2015 - 08:05 PM

Thank you :)

 

It looks like Windows updates service is waking up your computer.

 

I don't recommend using any power saving features as they don't really bring you any gains.


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#9 scotsstu

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Posted 07 September 2015 - 12:34 PM

Thanks for all your help everything working fine now

 

Regards

 

Stuart



#10 Broni

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Posted 07 September 2015 - 06:07 PM

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