Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 DNS Error after Malware Removal


  • Please log in to reply
1 reply to this topic

#1 Raru

Raru

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:41 PM

Posted 29 August 2015 - 04:56 AM

Ugh, I even have to retype this because my internet cut again as soon as I hit the post button.

 

To sum it up, I just (hopefully) got rid of my "DNS Unlocker" virus a few days ago but the computer now has connection issues. I have three antivirus programs (Avast, Malwarebytes, and Spyhunter) currently installed and none of them detects any trace of the Malware left on the computer (though I suspect it to be).

 

A basic breakdown of my computer:

-Gateway Veriton M430

-AMD Phenom™ II X6 1035T Processor, 2.60 GHz

-8.00 GB of Installed memory (RAM)

-It's a 64 bit operating system

-It requires an external network adapter, which I use a Linksys Model No. WUSB6300

 

For the removal of the virus I booted in safe mode, removed it in any browsers where it appeared as an extension, and uninstalled it in control panel. After looking for any abnormalities in my Processes (which I could find none, even when looking at all users' processes), I eventually just opted to install Malwarebytes and use that which seems to have fixed the problem (though DNS Unlocker still appeared on my Firefox so I just uninstalled that browser).

 

As for what I've tried previously for my current internet issues:

-Changing DNS server to 8.8.8.8 and 8.8.4.4

-All solutions in the website http://www.selectrealsecurity.com/fix-internet-connection which recommended me here

-Using various Command Prompt functions

-Farbar Service Scanner (Which detected no missing files)

-Installing SpyHunter to look for any trace of the virus left (which it did not find).

-Restarting the internet modem

-Changing my external adapter to another port.

-Troubleshooting

-Other various methods that elude my mind

 

All of these (except Farbar) seemed to provide temporary solutions, but the more I used them the less effective they became. I really don't want to have to resort to backing up and wiping, if there is a different solution please tell me.


Edited by hamluis, 29 August 2015 - 02:05 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 severac

severac

  • Members
  • 872 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Serbia
  • Local time:01:41 AM

Posted 31 August 2015 - 02:44 AM

Hello Raru and welcome to BC,

 

You can get an expert opinion by asking for help in the Virus, Trojan, Spyware, and Malware Removal Logs forum. You will need to follow instructions in the Preparation Guide.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 

Start with Step 6 and post FRST logs in new topic.

 

Let me know if you need any help with that.

 

 

 

Installing SpyHunter to look for any trace of the virus left (which it did not find).

 

SpyHunter is a rogue software: http://www.bleepingcomputer.com/forums/t/550005/spyhunter-vs-malwarebytes-vs-iobit/?p=3491488


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users