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inline hook win32 trojan question


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#1 28oh!

28oh!

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Posted 28 August 2015 - 11:25 PM

Hello, I am not very well versed in computers but it was a matter of pride (until a bit ago) that I never had a virus and then last week I ran AVG and this came up.

 

I did a bit of research and couldn't figure out what happened so I did a long over-due system reset. I noticed that after reset I installed my usual anti-virus and ran into the same inline hook issue. It was not until I ran into this forum that I saw the potential issue. I had Avast and AVG installed simultaneously and that might've caused the issue. I uninstalled Avast and ran AVG and sure enough no dice. I followed the instructions in this thread http://www.bleepingcomputer.com/forums/t/518253/inline-hook-win32ksys-rootkit-maybe-impossible-to-remove/ however I was wondering if the trojan itself was just a false positive. Running the steps described in the thread did not give any fruit. Am I safe in assuming that running the uninstall tool on my system (as well as taking the measures described) mean I am clean?

 

The only way I thought to run AVG before all this happened was because whenever I would load a web browser, the application would freeze and close.

 

Thank you very much for reading!



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#2 buddy215

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Posted 29 August 2015 - 09:16 AM

I think it is obvious that what AVG reported was a false positive. But using AVG most likely did install AVG adware.

Suggest you open your browser(s) and look for added extensions such as Browser Protect or Search Protect. If there Remove/ uninstall.

You should also check in your list of installed programs for other AVG added programs and uninstall them.

 

You can double check for adware and malware by using the three programs below and cleaning up the computer using CCleaner. You can also use

CCleaner's tools to view the startups and browser add-ons.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here 
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

I know you have already used AdwCleaner but it often finds more after the first run and I need to see the next scan results.

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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