I've scoured every reference I've found on this site for the ransomware viruses but I still haven't found a solution. I ran malwarebytes premium and it has blocked an unending stream of malicious sites, I downloaded and ran SpyHunter 4 and it says it has detected 583 viruses/files but based on what I've read on this site I'm reluctant to purchase the "Fix." Today, I downloaded a 30 day trial of Bit Defender and it quarantined 10 Trojans.I don't know if this has removed the actual KeyHolder malware or not.
I still can't open any of my encrypted files. BitDefender has a tool but it will delete my files and I'm desperate to keep and repair them. I downloaded Nathan's anti-cyptorbit tool listed in one of the forums but it could not restore my damaged files. I did have a backup for my files and it had even more files than were on my computer, but it was connected to my computer when the malware hit so it has been infected as well.
Please help. These are important business files. I'm desperate to recover them. Every search I do on this problem sends me back to bleeping computer but I still haven't been able to find the solution here yet. If it is listed in another forum and I've missed it please direct me there.