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32bit Compatibility for 64bit windows 7


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4 replies to this topic

#1 chicaga72

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Posted 28 August 2015 - 03:01 PM

Hello All,

 

I am having alot of trouble with this one program, 

The program is Applied Microtype Pro. It is a 32bit program that we need to get to run on 64bit windows 7 machine. 

 

when I try to install it I get the following message 

"the version of this file is not compatible with the version of windows you're running. Check you computer's system information to see whether you need a x86(32bit) or X64 (64bit) version of the program, and then contact the software publisher."

 

Now this same program was installed on this same device last year.

 

I've tried every compatibility fix in windows with no luck. 

 

Any Ideas? 



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#2 sparklestar

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Posted 28 August 2015 - 05:05 PM

I'm surprised running it in compatibility mode doesn't fool the installer into thinking you have 32bit and thus skipping that error.

 

My only ideas are a virtual machine or installing 32bit windows. Or actually getting a 64bit copy of the software if that exists.


Edited by sparklestar, 28 August 2015 - 05:05 PM.


#3 czarboom

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Posted 29 August 2015 - 10:10 PM

What .NET framework are you using?  When this updates sometimes it stops older programs from working.  You can enable some of the older .net frameworks via the control panel and Programs, Programs and Features, "Turn Windows features on or off"

 

Whatever you do, DONT uninstall your current .net frame work, because current programs will no longer work.

 

Hope that gets you in the right direction,

cz


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#4 chicaga72

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Posted 04 September 2015 - 07:07 AM

I'm going to try this this weekend, but to be clear I just uncheck the .net framework?



#5 Platypus

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Posted 04 September 2015 - 07:55 AM

If czarboom's suggestion doesn't solve it, then by the looks of the error message the program probably uses a 16 bit installer, even though the program itself is 32 bit. Program packages that do this can't be installed on 64 bit systems as they stand. If the program is this one:

 

http://www.microtype.swlearning.com/

 

it looks old enough to have this issue.

 

If your recollection is correct and it was operating on that system in the past, someone then may have been able to substitute the 16 bit installer with the equivalent 32 bit executable (probably a SETUP.EXE) belonging to the installer package it uses, e.g. Wise Installer or InstallShield.


Edited by Platypus, 04 September 2015 - 08:22 AM.

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