*important* Woops I messed up! Is there a way I can move this to the windows 7 section? I apologise to any moderator seeing this*
Hello everyone willing to help out!
This website looks like a great place to find help and I'm almost at the point of just reinstalling windows, hopefully we can work something out
I have this laptop here that constantly keeps opening ads whenever we click a button on a webpage. Now I'm not the best when it comes to computers so I've tried my best but now I'm stuck.
When I click on a button, like trying to access my bank account online it will open a new tab with obnoxious ads on it. Right before the page loads (which is different every time) I briefly see 'total ad performance' in the URL. When I googled it I found a few guides that offer help in deleting it, unfortunately I can't get any of them to work.
I also tried to find a guide on bleepingcomputer, I ended up finding a thread where the OP eventually just stopped responding. I saw that the FRST.txt is a great help to you so I'll include that in my post as well.
I personally never use this laptop as it's a friends. I hope I can answer every question you have.
P.s After opening one of the files I see that it automatically translated everything to Dutch. I hope it's still usable because the layout is probably the same.
Edited by berenbonk, 28 August 2015 - 05:55 AM.