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what to do if u suspect something is on your computer but cant find it


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17 replies to this topic

#1 louie469

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Posted 27 August 2015 - 04:54 PM

I suspect there is something on my computer, random freezing, real slowwwww at times,ran Malwarebytes Anti-Malware finds nothing. maybe its nothing but just wanna be sure.......Done some very important stuff on this computer dont need that info stolen



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#2 Broni

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Posted 27 August 2015 - 06:57 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 louie469

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Posted 27 August 2015 - 07:25 PM

thanks for the reply back will do



#4 louie469

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Posted 27 August 2015 - 07:36 PM

Results of screen317's Security Check version 1.008
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
Bitdefender Antivirus Free Edition
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Adobe Flash Player 18.0.0.232
Mozilla Firefox (40.0.2)
````````Process Check: objlist.exe by Laurent````````
Comodo Firewall cmdagent.exe
Bitdefender Antivirus Free Edition gzserv.exe
Bitdefender Antivirus Free Edition gziface.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
Farbar Service Scanner Version: 26-07-2015
Ran by louie (administrator) on 27-08-2015 at 20:29:21
Running from "C:\Users\lewis\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
MiniToolBox by Farbar Version: 25-07-2015 01
Ran by louie (administrator) on 27-08-2015 at 20:31:11
Running from "C:\Users\lewis\Desktop"
Microsoft Windows 8.1 (X64)
Model: 700-414 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)
Broadcom BCM43142 802.11 bgn Wi-Fi Adapter = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : louie
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2
Physical Address. . . . . . . . . : 74-29-AF-F9-6F-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 76-29-AF-F9-6F-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 60-02-92-62-31-4B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5c88:1c38:456:5d76%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 24, 2015 7:37:48 PM
Lease Expires . . . . . . . . . . : Friday, August 28, 2015 8:20:30 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 157287058
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-45-C1-1D-60-02-92-62-31-4B
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 74-29-AF-F9-6F-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2057:38ca:3f57:fefd(Preferred)
Link-local IPv6 Address . . . . . : fe80::2057:38ca:3f57:fefd%12(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 402653184
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-45-C1-1D-60-02-92-62-31-4B
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{7AECC379-3B27-478A-930E-757E76499896}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4004:807::1008
74.125.228.230
74.125.228.224
74.125.228.228
74.125.228.229
74.125.228.233
74.125.228.232
74.125.228.225
74.125.228.238
74.125.228.227
74.125.228.231
74.125.228.226


Pinging google.com [74.125.228.224] with 32 bytes of data:
Reply from 74.125.228.224: bytes=32 time=19ms TTL=55
Reply from 74.125.228.224: bytes=32 time=38ms TTL=55

Ping statistics for 74.125.228.224:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 38ms, Average = 28ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:44:204::a7
2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=33ms TTL=52
Reply from 98.139.183.24: bytes=32 time=31ms TTL=52

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 33ms, Average = 32ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
9...74 29 af f9 6f 8a ......Bluetooth Device (Personal Area Network) #2
5...76 29 af f9 6f 89 ......Microsoft Wi-Fi Direct Virtual Adapter
4...60 02 92 62 31 4b ......Realtek PCIe GBE Family Controller
3...74 29 af f9 6f 89 ......Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 266
192.168.1.2 255.255.255.255 On-link 192.168.1.2 266
192.168.1.255 255.255.255.255 On-link 192.168.1.2 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 306 ::/0 On-link
1 306 ::1/128 On-link
12 306 2001::/32 On-link
12 306 2001:0:9d38:6ab8:2057:38ca:3f57:fefd/128
On-link
4 266 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::2057:38ca:3f57:fefd/128
On-link
4 266 fe80::5c88:1c38:456:5d76/128
On-link
1 306 ff00::/8 On-link
4 266 ff00::/8 On-link
12 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The plug-in manager <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application


Details:
(HRESULT : 0x8e5e0210) (0x8e5e0210)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
The content index catalog is corrupt. 0xc0041801 (0xc0041801)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4810 - enduser\mssearch2\search\ytrip\common\util\jetutil.cpp (167)}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
0x8e5e0210 (0x8e5e0210)

Error: (08/26/2015 07:38:15 PM) (Source: ESENT) (User: )
Description: SearchIndexer (4772) Windows: Error -1811 (0xfffff8ed) occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\edb0000F.log.

Error: (08/24/2015 07:09:19 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/24/2015 07:09:19 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)


System errors:
=============
Error: (08/27/2015 08:20:52 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 08:19:37 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 08:19:37 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 08:19:37 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 08:19:36 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 08:19:36 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 06:41:55 PM) (Source: BTHUSB) (User: )
Description: The mutual authentication between the local Bluetooth adapter and a device with Bluetooth adapter address (78:1f:db:8b:cf:ff) failed.

Error: (08/27/2015 03:44:17 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070003: AD2F1837.HPConnectedPhotopoweredbySnapfish.

Error: (08/27/2015 03:34:10 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (08/27/2015 06:00:16 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll


Microsoft Office Sessions:
=========================
Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description:
Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)
Search.TripoliIndexer

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
(HRESULT : 0x8e5e0210) (0x8e5e0210)
Search.TripoliIndexer

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description:
Details:
The content index catalog is corrupt. 0xc0041801 (0xc0041801)
The catalog is corrupt

Error: (08/26/2015 07:38:15 PM) (Source: Windows Search Service)(User: )
Description:
Details:
0x8e5e0210 (0x8e5e0210)
4810 - enduser\mssearch2\search\ytrip\common\util\jetutil.cpp (167)

Error: (08/26/2015 07:38:15 PM) (Source: ESENT)(User: )
Description: SearchIndexer4772Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\edb0000F.log-1811 (0xfffff8ed)

Error: (08/24/2015 07:09:19 PM) (Source: Windows Search Service)(User: )
Description:
Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)

Error: (08/24/2015 07:09:19 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
The specified object cannot be found. Specify the name of an existing object. (HRESULT : 0x80040d06) (0x80040d06)


CodeIntegrity Errors:
===================================
Date: 2015-08-27 20:25:09.366
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-26 20:30:38.436
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-26 19:56:55.263
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-24 20:52:38.247
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-24 19:06:51.414
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-23 18:54:11.298
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-23 18:28:03.530
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-21 22:29:08.802
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-21 22:23:24.425
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

Date: 2015-08-20 20:42:21.547
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader Driver (HKLM-x32\...\{7F28165B-148D-4672-AA21-469D9E6E3CB6}) (Version: 20.21.3317.03861 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader Driver (HKLM-x32\...\AmUStor) (Version: 20.21.3317.03861 - Alcor Micro Corp.)
Bitdefender Antivirus Free Edition (HKLM\...\BitDefender Gonzales) (Version: 1.0.21.1099 - Bitdefender)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11 Wireless LAN Adapter) (Version: 6.30.223.232 - Broadcom Corporation)
Broadcom Bluetooth Drivers (HKLM\...\{0A1B4690-E176-4533-8058-939480AEE1D0}) (Version: 12.0.0.9130 - Broadcom Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.09 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Hidden
COMODO Firewall (HKLM\...\{4C5D0B6A-944A-47A6-A2F3-BCB58E05CA5D}) (Version: 8.2.0.4591 - COMODO Security Solutions Inc.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.7.4023 - CyberLink Corp.)
CyberLink MediaEspresso 6.7 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.7.2.5214 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM\...\{5A454EC5-217A-42a5-8CE1-2DDEC4E70E01}) (Version: 5.0.2.5426 - CyberLink Corp.) Hidden
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{5A454EC5-217A-42a5-8CE1-2DDEC4E70E01}) (Version: 5.0.2.5426 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.7.4016 - CyberLink Corp.)
CyberLink PowerDirector 12 (HKLM\...\{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.1.3004 - CyberLink Corp.) Hidden
CyberLink PowerDirector 12 (HKLM-x32\...\InstallShield_{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.1.3004 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.4.4119 - CyberLink Corp.)
DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Evernote v. 5.3 (HKLM-x32\...\{E461B1AC-BC3C-11E3-B5B8-00163E98E7D6}) (Version: 5.3.0.3360 - Evernote Corp.)
Foxit PhantomPDF (HKLM-x32\...\{00CD7D62-056A-4F0F-9143-44522D44E6DD}) (Version: 6.0.32.507 - Foxit Corporation)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Documentation (HKLM-x32\...\{4B4EDB7B-4F54-4B86-8A4A-E1C5803CA374}) (Version: 1.2.0.0 - Hewlett-Packard)
HP ENVY 5660 series Basic Device Software (HKLM\...\{2C0721C5-0CD8-46BC-9D7D-666D3B171CFF}) (Version: 34.2.117.50647 - Hewlett-Packard Co.)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7745.4851 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{7FE016CC-DAA9-4E21-BD2F-98390D1E6F3F}) (Version: 7.6.23.8 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{A772EA32-AE5B-4474-BFC0-4C69C04AFF6A}) (Version: 12.0.30.81 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6496.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4029 - Intel Corporation)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Mozilla Firefox 40.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.2 (x86 en-US)) (Version: 40.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.2.5702 - Mozilla)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.7316 - CyberLink Corp.) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 12193.04 MB
Available physical RAM: 10280.4 MB
Total Virtual: 12993.04 MB
Available Virtual: 10738.61 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:1844.82 GB) (Free:1793.61 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:16.71 GB) (Free:2.1 GB) NTFS

========================= Users: ========================================

User accounts for \\LOUIE

Administrator Guest louie

========================= Restore Points ==================================

03-08-2015 22:41:41 Removed HP SimplePass
11-08-2015 22:29:28 Windows Update
16-08-2015 15:23:02 Windows Modules Installer

**** End of log ****

#5 louie469

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Posted 27 August 2015 - 07:40 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/27/2015
Scan Time: 8:32 PM
Logfile:
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.08.27.05
Rootkit Database: v2015.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: louie

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 352763
Time Elapsed: 6 min, 40 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

#6 louie469

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Posted 27 August 2015 - 07:42 PM

Rkill 2.8.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/27/2015 08:40:27 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 08/27/2015 08:40:44 PM
Execution time: 0 hours(s), 0 minute(s), and 16 seconds(s)

#7 louie469

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Posted 27 August 2015 - 07:44 PM

will catch back up with this tommrow............Thanks for the help



#8 Broni

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Posted 27 August 2015 - 07:57 PM

You forgot MBAR logs.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 louie469

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Posted 28 August 2015 - 04:34 AM

my bad will run now an post



#10 louie469

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Posted 28 August 2015 - 02:35 PM

Malwarebytes Anti-Rootkit BETA 1.9.2.1008
www.malwarebytes.org

Database version:
main: v2015.08.28.01
rootkit: v2015.08.16.01

Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17937
louie :: LOUIE [administrator]

8/28/2015 5:34:31 AM
mbar-log-2015-08-28 (05-34-31).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 353719
Time elapsed: 8 minute(s), 57 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

#11 louie469

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Posted 28 August 2015 - 02:36 PM

i dont use ie 11 i use firefox but i dont see it in the log ?

#12 Broni

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Posted 28 August 2015 - 05:50 PM

It doesn't matter. MBAR just lists IE version.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#13 louie469

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Posted 28 August 2015 - 09:02 PM

# AdwCleaner v5.003 - Logfile created 28/08/2015 at 19:43:22
# Updated 20/08/2015 by Xplode
# Database : 2015-08-25.1 [Server]
# Operating system : Windows 8.1 (x64)
# Username : louie - LOUIE
# Running from : C:\Users\lewis\Desktop\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


*************************

:: Proxy settings cleared
:: Winsock settings cleared

*************************

C:\AdwCleaner[C19].txt - [807 bytes] - [15/08/2015 14:12:11]
C:\AdwCleaner[C20].txt - [933 bytes] - [16/08/2015 00:53:44]
C:\AdwCleaner[C21].txt - [1059 bytes] - [16/08/2015 11:11:49]
C:\AdwCleaner[C22].txt - [1188 bytes] - [16/08/2015 11:25:21]
C:\AdwCleaner[C23].txt - [1316 bytes] - [17/08/2015 17:35:20]
C:\AdwCleaner[C24].txt - [1444 bytes] - [18/08/2015 20:10:17]
C:\AdwCleaner[S21].txt - [653 bytes] - [15/08/2015 14:11:14]
C:\AdwCleaner[S22].txt - [779 bytes] - [16/08/2015 00:52:46]
C:\AdwCleaner[S23].txt - [905 bytes] - [16/08/2015 11:10:37]
C:\AdwCleaner[S24].txt - [1032 bytes] - [16/08/2015 11:24:22]
C:\AdwCleaner[S25].txt - [1162 bytes] - [17/08/2015 17:34:17]
C:\AdwCleaner[S26].txt - [1290 bytes] - [18/08/2015 20:09:05]
C:\AdwCleaner[S27].txt - [1418 bytes] - [19/08/2015 18:11:15]

########## EOF - C:\AdwCleaner\AdwCleaner[C6].txt - [1426 bytes] ##########
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.5.9 (08.27.2015:1)
OS: Windows 8.1 x64
Ran by louie on Fri 08/28/2015 at 19:45:48.78
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] C:\ProgramData\1437855669.bdinstall.bin
Successfully deleted: [File] C:\ProgramData\1437855767.bdinstall.bin
Successfully deleted: [File] C:\ProgramData\1437855867.bdinstall.bin
Successfully deleted: [File] C:\ProgramData\1437859847.bdinstall.bin



~~~ Folders



~~~ FireFox

Emptied folder: C:\Users\lewis\AppData\Roaming\mozilla\firefox\profiles\w5na5atj.default\minidumps [14 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 08/28/2015 at 20:09:28.39
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

#14 louie469

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Posted 28 August 2015 - 09:04 PM

nothing found with the Sophos Free Virus Removal Tool

#15 Broni

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Posted 28 August 2015 - 10:02 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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