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BSOD roughly every 36 hours


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#1 Dersik

Dersik

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Posted 27 August 2015 - 03:09 PM

Hello. I recently recently re-installed windows after buying new SSD's. However as the title suggests I get the BSOD roughly every 36 hours at what seems like random points. I have attached the output file from the diagnostic tool. Any help at this point is greatly appreciated. Side note the Error in my event viewer is Kernel-power Event ID 41. (ran memtest and came back fine). If extra info feel free to let me know.

Attached Files



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#2 usasma

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Posted 29 August 2015 - 04:56 AM

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard   [br]   Known BSOD issues in Win7[br][br]Part of AMD Fuel[br][br]Location:  C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys}http://game.amd.com/us-en/drivers_overdrive.aspx
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
 

 

 

Unfortunately it appears that the OS installed isn't legitimate.
Please get a legitimate copy of the OS installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine




Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Wed Aug 26 21:15:04.781 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082615-11310-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].17795.amd64fre.win7_gdr.150318-1623
System Uptime:[B]0 days 4:55:30.311[/B]
Probably caused by :[B]win32k.sys ( win32k!HmgLockEx+a3 )[/B]
BugCheck [B]3B, {c0000005, fffff96000126923, fffff880075b8070, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff96000126923, Address of the instruction which caused the bugcheck
Arg3: fffff880075b8070, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_win32k!HmgLockEx+a3[/B]
  BIOS Version                  F5
  BIOS Release Date             03/29/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-970A-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 25 16:45:14.768 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082515-11575-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].17795.amd64fre.win7_gdr.150318-1623
System Uptime:[B]0 days 0:51:27.298[/B]
Probably caused by :[B]win32k.sys ( win32k!MulAssociateSharedSurface+15 )[/B]
BugCheck [B]3B, {c0000005, fffff960002ac165, fffff88006f5d150, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960002ac165, Address of the instruction which caused the bugcheck
Arg3: fffff88006f5d150, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_win32k!MulAssociateSharedSurface+15[/B]
  BIOS Version                  F5
  BIOS Release Date             03/29/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-970A-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 24 05:06:54.819 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082415-11590-01.dmp]
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].17795.amd64fre.win7_gdr.150318-1623
System Uptime:[B]0 days 14:28:28.349[/B]
Probably caused by :[B]win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )[/B]
BugCheck [B]50, {fffff900c23e4cf0, 0, fffff960002fc1cd, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments:
Arg1: fffff900c23e4cf0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960002fc1cd, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]X64_0x50_win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d[/B]
  BIOS Version                  F5
  BIOS Release Date             03/29/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-970A-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Wed Aug 26 21:15:04.781 2015 (UTC - 4:00)**************************
jmccgp.sys                  Tue Jul 28 08:26:44 2009 (4A6EEE84)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
amdide64.sys                Tue Mar 30 10:48:25 2010 (4BB20F39)
LPCFilter.sys               Tue Mar  6 09:58:27 2012 (4F562613)
PLTGC.sys                   Wed Nov 14 21:04:25 2012 (50A44DA9)
EtronXHCI.sys               Mon Oct 28 22:14:57 2013 (526F1A21)
EtronHub3.sys               Mon Oct 28 22:14:59 2013 (526F1A23)
[COLOR=RED][B]AODDriver2.sys              Tue Feb 11 06:06:52 2014 (52FA044C)[/B][/COLOR]
usbfilter.sys               Mon Feb 17 01:23:43 2014 (5301AAEF)
rzendpt.sys                 Tue Dec 30 04:32:47 2014 (54A2713F)
rzvkeyboard.sys             Tue Dec 30 04:33:02 2014 (54A2714E)
rzdaendpt.sys               Tue Dec 30 04:33:05 2014 (54A27151)
Rt64win7.sys                Thu Jan 15 01:06:44 2015 (54B758F4)
MpFilter.sys                Thu Feb 26 19:21:20 2015 (54EFB880)
rzpnk.sys                   Thu May 28 15:22:11 2015 (55676AE3)
rzpmgrk.sys                 Thu Jun 11 22:57:21 2015 (557A4A91)
RTKVHD64.sys                Tue Jun 30 09:33:17 2015 (55929A9D)
AtihdW76.sys                Mon Jul  6 21:23:25 2015 (559B2A0D)
atikmpag.sys                Mon Aug  3 21:42:28 2015 (55C01884)
atikmdag.sys                Mon Aug  3 23:28:52 2015 (55C03174)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 25 16:45:14.768 2015 (UTC - 4:00)**************************
Rt64win7.sys                Tue Jun 17 07:59:14 2014 (53A02D92)
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug 24 05:06:54.819 2015 (UTC - 4:00)**************************
EtronXHCI.sys               Wed Jul 17 02:23:45 2013 (51E63871)
EtronHub3.sys               Wed Jul 17 02:23:48 2013 (51E63874)
[/font]
http://www.carrona.org/drivers/driver.php?id=jmccgp.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=amdide64.sys
http://www.carrona.org/drivers/driver.php?id=LPCFilter.sys
http://www.carrona.org/drivers/driver.php?id=PLTGC.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=EtronXHCI.sys
http://www.carrona.org/drivers/driver.php?id=EtronHub3.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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