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Weird issue


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3 replies to this topic

#1 LoffKat

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Posted 27 August 2015 - 12:04 PM

I am in a corporate network and have a chrome device which is experiencing incredibly slow internet speeds, almost to the point of being unable to work.  I've tested the user's patch cables and run to the switch with the trendnet tc-nt2 and everything passed.  However, as soon as I switched the patch cable from the wall to the chrome device, the browsing speed increased significantly.  Any ideas on why that might be happening?  The user's chrome device has all extensions and apps disabled currently and has been factory reset but still has the same issue.  Any ideas?



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#2 Wand3r3r

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Posted 27 August 2015 - 12:46 PM

"However, as soon as I switched the patch cable from the wall to the chrome device, the browsing speed increased significantly."

 

That would indicate a bad /damaged wall outlet or wiring to me.



#3 LoffKat

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Posted 28 August 2015 - 08:46 AM

That's what I thought as well, but everything tested fine using the tester I have.  



#4 Sneakycyber

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Posted 28 August 2015 - 06:55 PM

The connection may have been lose. In general after testing the cable, bend the locking tab up before reconnecting to the patch panel or device. This will ensure the connection is tight against the pins in the port. If the cable to the Device was run over by a chair, Stretched or bent around a corner it could have an internal break. You could try connecting your tester then rolling up the cable to see if any of the "Pairs" go out. 


Chad Mockensturm 

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Certified CompTia Network +, A +





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