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#1 RedFoxy


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Posted 27 August 2015 - 09:09 AM

Hello falks! In first I apologyse about my english. Im here because I was infected with a ransomware virus last month. For now I thing I got rid of it but I have a big problem still: I have all my documents encrypted. Since I have read FBI was stoped this attacks last year with some detentions but it seams they are still attacking or maybe others doing the same. I couldnt either have acess to the decryptlocker page so I have no idea what to do next. I have an old home computer runing XP still, the only thing I want to preserve and really has value is that I cant have acess anymore: my documents, specialy the books my daughter is writing, so its to sad. If someone could help me to get them back I will be thankful.

Edited by hamluis, 27 August 2015 - 10:46 AM.
Moved from Intros to Gen Security - Hamluis.

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#2 quietman7


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Posted 27 August 2015 - 02:06 PM

I already replied to you here and provided a link to the applicable support topic.

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.

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