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Knowledge Base


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#1 Philip Brampton

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Posted 01 December 2004 - 06:37 PM

I am trying to access the Microsoft Knowledge Base.I have the KB number.
It used to be very easy,just type in the number and you were there and could read the article.
That was too easy.No mention now of the KB number.
If anybody can inform me how i get to the article ,i would be much obliged.
Thanks.
Philip Brampton

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#2 phawgg

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Posted 01 December 2004 - 07:18 PM

There are many of these articles. What is your number?
Meanwhile, if you like, verbose posts on Nov 7 2004
in this thread may shed some light on the matter for you. :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#3 tos226

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Posted 01 December 2004 - 09:50 PM

This still works, but how you get there seems to have changed.
I save one or two of these links in the favorites. The only reason is to remember how to get there :thumbsup: Since you've used it before, you know to change the number, right?
example

Just in case I haven't done the URL correctly (it does not look right on preview), here is the complete link
http://support.microsoft.com/?kbid=161538

They both say the same thing. Oh, well, hope you get there.
BTW it has gotten harder to find (I haven't found) the initial page where you could choose product and then type the search words. If you find that,please, post.

#4 phawgg

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Posted 01 December 2004 - 09:56 PM

homepage Thank you, tos226.From your links, selected "home". A wealth of knowledge there, I'd have to admit. I still experience some difficulties pinning down answers I've researched, though. I appreciate your concern & interest. :thumbsup:
patiently patrolling, plenty of persisant pests n' problems ...

#5 Philip Brampton

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Posted 02 December 2004 - 04:06 AM

PHAWGG.
Thanks for your interest.The number is KB 889293.
It used to be so easy,just type in the number in the box provided and you could read the article without going all around the houses to find it.
Philip

#6 Philip Brampton

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Posted 02 December 2004 - 04:38 AM

I almost forgot.
HAPPY BIRTHDAY.

#7 Philip Brampton

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Posted 02 December 2004 - 05:28 AM

PHAWGG
This is very interesting.Read it first on Bleeping.I am of course refering to Harry Waldron's article.Dated 1 Dec on that very subject

#8 Philip Brampton

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Posted 05 December 2004 - 05:52 PM

TOS226.
Thanks for your help.The URL with the required number works just fine.
Isn't it amazing,when something is easy they want to make it
complicated.
I would have thought that to access the Knowledge Base should be the easiest exercise in the book.
Philip

#9 phawgg

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Posted 05 December 2004 - 09:23 PM

I would have thought that to access the Knowledge Base should be the easiest exercise in the book.
Philip

Me too, but that BOOK is a big one. Gettin' bigger all the time, by the looks of it it'll make the encyclopedia brittanica seem like an easy-reader on the end tables at the pediatrics waiting rooms in the not too distant future. :thumbsup: I think this link is what we all need. KBHOWTO

Edited by phawgg, 05 December 2004 - 09:28 PM.

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#10 tos226

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Posted 05 December 2004 - 11:30 PM

Good that it worked for you.
I just tried another way, because yesterday when I read the replies, I thought I may have misunderstood your question, and since I needed to find several KB numbers today, I tried a different approach. So here is another method:

Use this as a link to their advanced search page
MSkb
Previewed link looks odd to me again. This is the full text:
http://support.microsoft.com/search/?adv=1

Then on the first line which says "For:" just write in "kb<number>" no quotes.

Unfortunately, you can't go there by changing adv=1 to adv=kb<number> as you can the other way. All this will be wrong, of course, with the next improvement :thumbsup: in MS search screens.

#11 Philip Brampton

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Posted 06 December 2004 - 05:04 AM

TOS226
Thanks.
I couldn't get kb numbers to work,but first suggestion is great,so i will stick to that.
Regards.
Philip.




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