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Desktop PC does not recognise DVD Drive.

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#1 blackhand


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Posted 26 August 2015 - 01:34 PM

Done as requested per email. My Desktop PC does recognise my extenal Hard Disk & plays DVD's & CD's. Hope the attached .zip files help solve my problem




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#2 blueelvis


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Posted 27 August 2015 - 04:20 PM

Hi Blackhand ^_^,

I just checked your logfiles and there was not a single sign that there is a CD/DVD Drive.

Also, I am a little confused with your statements. According to your topic,

Desktop PC does not recognise DVD Drive

and according to your post -

My Desktop PC does recognise my extenal Hard Disk & plays DVD's & CD's

How are you able to play the DVD's and CD's if the system doesn't have a DVD Drive (At least it is not being detected).

Are you able to open up the DVD Drive? Does the light on the DVD Drive flash when the system starts?

If your answer to the above two questions is negative then it is very much possible that we are looking at a hardware failure.


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#3 blackhand

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Posted 27 August 2015 - 04:52 PM

My mistake, It should say: My Desktop PC does recognise my external CD/DVD RW & plays DVD's & Cd's. My internal DVD drive is able to open & close when I press the button but there is no light to flash. The internal DVD player worked in Windows 7 before upgrading to Windows 10. Hope this is a bit clearer as to my problem.

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