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Posted 26 August 2015 - 12:42 AM
Posted 26 August 2015 - 02:45 AM
Why were you " planning to wipe my computer for a while" ??
Was this because of problems with the day to day running...?
Give me a story about what has happened leading up to this.....
Condobloke ...Outback Australian
fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3 EXCLUSIVELY.
“A man travels the world in search of what he needs and returns home to find it."
It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy
Posted 26 August 2015 - 10:29 AM
Posted 26 August 2015 - 10:37 AM
You would get the error of Partition missing if the Reset partition was no longer available. You can download Windows 8.1 for free from Microsoft and do a clean install but you would need to backup any data on your computer first. Any programs you downloaded and installed since purchase would have to be reinstalled and you would no longer have the OEM software that was included with your computer. Do you use Microsoft Office on this computer?
Posted 26 August 2015 - 10:48 AM
Posted 26 August 2015 - 11:11 AM
Posted 26 August 2015 - 11:15 AM
OEM software would be software with an ASUS label if any are present. Just in case I would pull the Windows 8 form firmware using Produkey. You can confirm the key embedded in firmware by using FirmwareTablesView and looking under the MSDM table. Download the Windows 8.1 media creation tool here. You can use a DVD or USB flash drive. You should not need the key found using Produkey during the install. When on the internet Windows should pick up the key and activate the install. You may wish to download your wireless and Ethernet drivers first and copy them to a flash drive just in case the media you downloaded does not include them.
What is the model number of this ASUS?
See this walkthrough on performing a clean install.
Edit: If ASUS came up with a popup that said your hard drive failed the above will not work. You need a new hard drive.
Edited by JohnC_21, 26 August 2015 - 11:30 AM.
Posted 26 August 2015 - 10:10 PM
Posted 26 August 2015 - 10:29 PM
Did you get a chance to pull the key using Produkey? You can verify if the hard drive is failing by running Seatools for Windows here. Do the short and long generic test. But, I believe you are going to need to purchase a new drive. From looking online removing the hard drive from this computer is not easy and should be left you someone with hardware experience.
asus X501A SI30403X is the model number. Here is the support site. Unfortunately I could not access the support link on the page.
Edited by JohnC_21, 26 August 2015 - 10:30 PM.
Posted 26 August 2015 - 10:42 PM
Posted 26 August 2015 - 11:52 PM
Posted 27 August 2015 - 07:16 AM
If you do not have internet access you can download the program on another computer and copy it to a flash drive. Since you have backed up all your files you can do a chkdsk command but it's not going to fix a failing drive if that is the problem.
When you say you cannot access the internet, is this because of problem with your wireless or Ethernet? Do you have any yellow exclamation marks in Device Manager under Network?
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