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Half the internet inaccessible, AdBlocker refuses to start, etc!


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5 replies to this topic

#1 Chris Williams

Chris Williams

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Posted 25 August 2015 - 10:06 PM

Hi!

 

I know I shouldn't be using XP now as it's out of support but I've only got an antediluvian PC (Asus V7-600X MB, Sempron 2.1 GHz CPU, GeForce FX 5500, 1.5 GB RAM) & I can't afford a new one as I've just lost my job!

 

XP Professional, latest nVIDIA drivers, up-to-date AVAST defs, mbam database etc.

 

AVAST occasionally dings at me with a non-descript threat in "Setup.exe" but doesn't pinpoint which one!

 

Could some knowledgeable chaps assist with this enigma please?

 

A great many websites/links seem to be inaccessible two/three levels down from the top, for example, a great many of the PDFs on Transport For London's website cannot be found or just give a white blank screen, innumerable websites give "the page cannot be displayed error", etc.

 

I CAN download a lot of inaccessible PDFs on my fone but that takes ages and ages!

 

Sites that are inaccessible on the PC will come up on the fone tho!

 

The internet connection is a BT Home Hub 5 maintained by my LL,. there's no Parental control controls, etc., in operation, my fone connects wifi and the PC by ethernet.

 

AdBlock Plus refuses to start as well, with no status-bar icon in IE, not suprisingly I'm absolutely plastered with pesky ads, newspaper-sites try to load so many of 'em that reading anything on them's impossible!

 

I've tried installing Chrome & Firefox but the installers just bog out various errors.

 

Have I any hope installing W7 on this old system?

 

Chris Williams

 

(BTW, I can't get to the router physically - it's in a locked cupboard with the fuseboxes and meters!)


Edited by Chris Williams, 25 August 2015 - 10:14 PM.


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#2 hamluis

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Posted 26 August 2015 - 08:44 AM

If you don't have a legitimate install license and disk...no, you won't be able to upgrade.

 

Windows 7 Upgrade Advisor - Download - Microsoft Windows - http://windows.microsoft.com/en-us/windows/downloads/upgrade-advisor

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Chris Williams

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Posted 26 August 2015 - 10:11 AM

Hi!

 

Definitely problems:-

------------------------

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Chris (administrator) on 26-08-2015 at 16:04:04
Running from "C:\Documents and Settings\Chris\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: System Name Manufacturer: System Manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/26/2015 01:37:50 PM) (Source: Application Error) (User: )
Description: Faulting application createrestorepoint.exe, version 1.0.0.0, faulting module createrestorepoint.exe, version 1.0.0.0, fault address 0x00001094.
Processing media-specific event for [createrestorepoint.exe!ws!]

Error: (08/26/2015 09:56:49 AM) (Source: Application Error) (User: )
Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
Processing media-specific event for [drwtsn32.exe!ws!]

Error: (08/26/2015 09:56:20 AM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module shell32.dll, version 6.0.2900.6242, fault address 0x0002b3ff.
Processing media-specific event for [explorer.exe!ws!]

Error: (08/25/2015 02:42:13 AM) (Source: Windows Search Service) (User: )
Description: Unable to initialize the filter host process. Terminating.

Details:
 This operation returned because the timeout period expired.   (0x800705b4)

Error: (08/24/2015 02:28:05 PM) (Source: Userenv) (User: NT AUTHORITY)
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL - A required privilege is not held by the client.

Error: (08/24/2015 02:28:05 PM) (Source: Userenv) (User: NT AUTHORITY)
Description: Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.

DETAIL - A required privilege is not held by the client.  for C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat

Error: (08/24/2015 02:28:05 PM) (Source: Userenv) (User: NT AUTHORITY)
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL - A required privilege is not held by the client.

Error: (08/24/2015 02:28:05 PM) (Source: Userenv) (User: NT AUTHORITY)
Description: Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.

DETAIL - A required privilege is not held by the client.  for C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat

Error: (08/24/2015 02:28:05 PM) (Source: Userenv) (User: NT AUTHORITY)
Description: Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL - A required privilege is not held by the client.

Error: (08/24/2015 02:28:05 PM) (Source: Userenv) (User: NT AUTHORITY)
Description: Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.

DETAIL - A required privilege is not held by the client.  for C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat

System errors:
=============
Error: (08/26/2015 03:11:48 PM) (Source: Service Control Manager) (User: )
Description: The HTTP SSL service failed to start due to the following error:
%%1053

Error: (08/26/2015 03:11:47 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect.

Error: (08/26/2015 03:10:19 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/26/2015 03:10:17 PM) (Source: 0) (User: )
Description:

Error: (08/26/2015 01:41:27 PM) (Source: Service Control Manager) (User: )
Description: The User Profile Hive Cleanup service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/26/2015 01:41:27 PM) (Source: Service Control Manager) (User: )
Description: The SoundMAX Agent Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/26/2015 01:41:26 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Display Driver Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/26/2015 01:41:26 PM) (Source: Service Control Manager) (User: )
Description: The Machine Debug Manager service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/26/2015 01:41:26 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/26/2015 01:41:22 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service terminated unexpectedly.  It has done this 1 time(s).

Microsoft Office Sessions:
=========================
Error: (08/26/2015 01:37:50 PM) (Source: Application Error)(User: )
Description: createrestorepoint.exe1.0.0.0createrestorepoint.exe1.0.0.000001094

Error: (08/26/2015 09:56:49 AM) (Source: Application Error)(User: )
Description: drwtsn32.exe5.1.2600.0dbghelp.dll5.1.2600.55120001295d

Error: (08/26/2015 09:56:20 AM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512shell32.dll6.0.2900.62420002b3ff

Error: (08/25/2015 02:42:13 AM) (Source: Windows Search Service)(User: )
Description:
Details:
 This operation returned because the timeout period expired.   (0x800705b4)

Error: (08/24/2015 02:28:05 PM) (Source: Userenv)(User: NT AUTHORITY)
Description: A required privilege is not held by the client.

Error: (08/24/2015 02:28:05 PM) (Source: Userenv)(User: NT AUTHORITY)
Description: A required privilege is not held by the client. C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat

Error: (08/24/2015 02:28:05 PM) (Source: Userenv)(User: NT AUTHORITY)
Description: A required privilege is not held by the client.

Error: (08/24/2015 02:28:05 PM) (Source: Userenv)(User: NT AUTHORITY)
Description: A required privilege is not held by the client. C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat

Error: (08/24/2015 02:28:05 PM) (Source: Userenv)(User: NT AUTHORITY)
Description: A required privilege is not held by the client.

Error: (08/24/2015 02:28:05 PM) (Source: Userenv)(User: NT AUTHORITY)
Description: A required privilege is not held by the client. C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40760 - BitTorrent Inc.)
7-Zip 9.38 beta (HKLM\...\7-Zip) (Version:  - )
Adblock Plus for IE (32-bit) (HKLM\...\{A243D0E2-D027-4340-AA12-6B13B2A96AC0}) (Version: 1.4 - Eyeo GmbH)
Adobe AIR (HKLM\...\{31B9D218-FED2-4C6C-B19F-7294FFC130B0}) (Version: 18.0.0.199 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 18.0.0.199 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Flash Player 18 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.9.160 - Adobe Systems, Inc.)
ArcSoft PhotoStudio 5.5 (HKLM\...\{85309D89-7BE9-4094-BB17-24999C6118FC}) (Version:  - ArcSoft)
Auslogics DiskDefrag (HKLM\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 6.0.1.0 - Auslogics Labs Pty Ltd)
Avast Free Antivirus (HKLM\...\Avast) (Version: 10.3.2225 - AVAST Software)
BT Desktop Help (HKLM\...\BT Desktop Help) (Version:  - )
Calculator Powertoy for Windows XP (HKLM\...\{B37C842A-B624-46B8-A727-654E72F1C91A}) (Version: 1.00.0001 - Microsoft Corporation)
Canon MP Navigator 3.0 (HKLM\...\MP Navigator 3.0) (Version:  - )
Canon MP600 (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP600) (Version:  - )
Canon MP600 User Registration (HKLM\...\Canon MP600 User Registration) (Version:  - )
Canon Utilities Easy-PhotoPrint (HKLM\...\Easy-PhotoPrint) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.08 - Piriform)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.5.5790 - CDBurnerXP)
CD-LabelPrint (HKLM\...\MediaNavigation.CDLabelPrint) (Version:  - )
ClearType Tuning Control Panel Applet (HKLM\...\{C9E4932C-8417-4E4C-A0E3-EE534810AB4D}) (Version: 1.01.0000 - Microsoft Corporation)
CmdHere Powertoy For Windows XP (HKLM\...\{6855CCDD-BDF9-48E4-B80A-80DFB96FE36C}) (Version: 1.00.0001 - Microsoft Corporation)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CopyProfile (HKLM\...\{9A9ED54A-0FAB-4D34-A3B9-F6C659E1F898}) (Version: 1.0.0 - Microsoft)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
Easy-WebPrint (HKLM\...\Easy-WebPrint) (Version:  - )
Foxit Reader (HKLM\...\Foxit Reader) (Version: 4.3.1.323 - Foxit Corporation)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Hauppauge WinTV Scheduler (HKLM\...\Hauppauge WinTV Scheduler) (Version:  - )
Hauppauge WinTV Soft PVR (HKLM\...\Hauppauge WinTV Soft PVR) (Version:  - )
Hauppauge WinTV Source Selector (HKLM\...\Hauppauge WinTV Source Selector) (Version:  - )
Hauppauge WinTV2000 (HKLM\...\Hauppauge WinTV2000) (Version:  - )
HiJackThis (HKLM\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
HTML Slideshow Powertoy for Windows XP (HKLM\...\{4E475FD4-4513-4B1D-8DDA-43912B068C99}) (Version: 1.0.2.0 - Microsoft Corporation)
Image Resizer Powertoy for Windows XP (HKLM\...\{1CB92574-96F2-467B-B793-5CEB35C40C29}) (Version: 1.00.0001 - Microsoft Corporation)
Java 7 Update 80 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217080FF}) (Version: 7.0.800 - Oracle)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.51.16 - Oracle Corporation) Hidden
LEADTOOLS ePrint 5 Professional (HKLM\...\{28FB74E9-7D5D-4E21-B57E-CEFBE76AC24C}) (Version: 5.0 - LEAD Technologies, Inc.)
Magnifier Powertoy for Windows XP (HKLM\...\{2FBF04DC-404C-4FA4-BA28-99903080D2B9}) (Version: 1.00.0001 - Microsoft Corporation)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Download Manager (HKLM\...\{654977DB-0001-0002-0001-EABD228DDE8B}) (Version: 1.2.1 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft OpenType Font File Properties Extension (HKLM\...\{45EA11B5-874D-480E-89B9-2545505BBE3E}) (Version: 2.30.0000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40620.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Windows Journal Viewer (HKLM\...\{43DCF766-6838-4F9A-8C91-D92DA586DFA8}) (Version: 1.5.2316.0 - Microsoft)
MiPony 2.3.0 (HKLM\...\MiPony) (Version: 2.3.0 - )
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 6.0 Parser (KB933579) (HKLM\...\{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}) (Version: 6.10.1200.0 - Microsoft Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
Revo Uninstaller Pro 3.1.4 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.4 - VS Revo Group, Ltd.)
ScanSoft OmniPage SE 4.0 (HKLM\...\{C1E693A4-B1D5-4DCD-B68D-2087835B7184}) (Version: 15.00.0020 - Nuance Communications, Inc.)
Slideshow Generator Powertoy for Windows XP (HKLM\...\{C39DE425-6CCF-4B12-A101-3CB5CF3AF3AD}) (Version: 1.00.0001 - Microsoft Corporation)
SoundMAX (HKLM\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 5.12.01.3663 - Analog Devices)
SumatraPDF 3.0 (HKLM\...\SumatraPDF) (Version: 3.0 - Krzysztof Kowalczyk)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600211) (Version: 1 - Microsoft Corporation)
Update 4.0.3 for Microsoft .NET Framework 4 Extended (KB2600211) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2600211) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2808679) (HKLM\...\KB2808679) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
User Profile Hive Cleanup Service (HKLM\...\{7D15B945-2725-4443-AB3F-D900556612FE}) (Version: 1.6.36 - Microsoft Corporation)
VIA Rhine-Family Fast-Ethernet Adapter (HKLM\...\VN_VUIns_Rhine_VIA) (Version:  - )
Vista Codec Package (HKLM\...\{F9FD80CE-0448-4D4F-8BCD-77FC514C3F99}) (Version: 6.9.0 - Shark007)
Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinRAR 5.21 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 1535.53 MB
Available physical RAM: 742.29 MB
Total Virtual: 3434.91 MB
Available Virtual: 2684.11 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.04 GB) (Free:0.79 GB) NTFS

========================= Users: ========================================

User accounts for \\CWPC1

Administrator            ASPNET                   Chris                   
Guest                    HelpAssistant            SUPPORT_388945a0        

**** End of log ****

 

Speccy link as instructed:-

 

http://speccy.piriform.com/results/zjHD8qSa2ffuABm2m3pJQQE

 

Thank you for giving me your assistance Sir!

 

Chris Williams

 

PS!

 

I recently got ***STOP 0x1000007F parameter 0x00000008 (double fault) a few days ago logged @ 23.16:05 on the 23rd August by the way!


Edited by Chris Williams, 26 August 2015 - 10:33 AM.


#4 JohnC_21

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Posted 26 August 2015 - 10:32 AM

You only have less than 1% free space on the hard drive. You need at least 10% and preferably 20% free space. 

 

Download TFC and remove all temp files. How much space do you have after running TFC. If you still do not have enough free space after running TFC then backup any of your data to another source, even if it is to the cloud. Mega will let you upload up to 50GB for free.

 

After you get the required free space then I would recommend you deframent the disk and uninstall avast substituting something like Bitdefender Free.


Edited by JohnC_21, 26 August 2015 - 10:33 AM.


#5 Chris Williams

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Posted 26 August 2015 - 12:47 PM

I've tried to create a Mega Account but it refuses to let me get to the sign-up page on IE8 insisting I upgrade to Chrome, FF or Opera, and all of these installers refuse to execute, usually quoting error 0xc000001d or similar, so in the meantime I'm burning as many of my downloads as I can onto DVD to create more free HDD space!

 

Please bear with me!

 

Are there any further steps I can take in the interim please?

 

Chris Williams


Edited by Chris Williams, 26 August 2015 - 12:50 PM.


#6 JohnC_21

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Posted 26 August 2015 - 01:00 PM

You need to get the free space up before trying anything else. It would be best to have a XP SP3 install disk as then you could do a sfc /scannow to check for and replace any corrupt system files.

 

I would uninstall avast and Malwarebytes. Then try installing Firefox after getting some free space.

 

I would try booting a linux distro like Ubuntu or Linux Mint. For your computer Mint Xfce would run well. You would not need to install it. Burn the iso and run from DVD. See how you like it.


Edited by JohnC_21, 26 August 2015 - 01:05 PM.





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