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Windows 10 does not recognise my CD/DVD Internal Drive

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#1 blackhand


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Posted 25 August 2015 - 12:07 PM

Upgraded from Windows 7 on my Desktop PC (bought on E-Bay, not a named brand PC) to Windows 10 last Sunday. Seemed to work Great. Only when I looked in Window Explorer did I notice that my CD/DVD RW (Drive D:) was not listed. Looked in Device Manager & noticed that I had an A: Drive (Floppy Disk) as my Desktop PC does not have a Floppy Drive I was surprised. Opened the drawer on my CD/DVD RW & inserted a DVD. Nothing happened, no notifications or sound.


Does anyone have any ideas about getting my Desktop PC to recognise my DC/DVD RW? Can I delete  the A: drive & Floppy Controller? This is an annoyance, but I have an external CD/DVD RW that I can connect to my Desktop PC, which I will do tonight. Will tell how I get on later tonight.





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#2 usasma


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Posted 25 August 2015 - 12:59 PM

All of this depends upon the structure and age of the system.


The motherboard may have come with a controller for an A:/floppy drive and that may have been activated after the W10 install.

As for the CD/DVD drive, I really don't know enough to hazard a guess.


Let's start with these reports and we'll see what we can dig up:  Please provide this information (even though you're not reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/


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