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'No signed device drivers were found'


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#1 Peoplearenuts

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Posted 25 August 2015 - 10:48 AM

i need help...bad...I picked up a copy of windows 8.1 yesterday (hoping to upgrade it to 10 once i got it. I also already had windows 7 on the computer, so i started the setup from the desktop) it did its thing. I typed in the product key and continued through the process. Then i got to the 'where do you want windows to install?' tab and it lets me pick which hard drive to install windows on. Thats where the problem occured, I can not for the life of me figure this out. I've got a friend who know's a ton about this stuff and i was on the phone with him for at least 2 hours last night. we cant figure it out, I've downloaded the drivers on a flash drive and it wont open. I have the motherboards CD in and it doesn't help. there are no .exe files. and I have spent hours trying to get it to work and it doesn't.

 

My PC specs (If needed)

 

A10 7850k AMD APU W/ RADEON R7 GRAHPICS (CPU)

A88X-PRO ASUS (MOTHER BOARD)

RADEON R7 265 DirectCU II (GRAPHICS CARD)

And standard windows 8.1 

 

 



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#2 1029rjmenvy17t

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Posted 25 August 2015 - 01:39 PM

Hello Peoplearenuts Welcome to the Forums :welcome: 

I don't want to say this but you didn't need to buy win8.1 to get 10; you can install windows 10 for free if you have 7.

But since you bought it​​ lets work on it.

So the first thing to do is not to do a clean install; you want to upgrade the PC threw the desktop

it will automatically assign the HDD based on what your upgrading.

 

Please don't fell bad about this we all make mistakes; believe me I have made some big ones :thumbup2:

Also I have had that problem too so this should help you out


Edited by 1029rjmenvy17t, 25 August 2015 - 01:41 PM.


#3 Peoplearenuts

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Posted 25 August 2015 - 02:38 PM

Actually the reason i got a new copy was because my windows 7 was apparently non genuine, and wouldn't let me upgrade  :/



#4 1029rjmenvy17t

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Posted 25 August 2015 - 04:01 PM

Hello,

Oh i see ok

did you try what i suggested? and if you did how did it go



#5 Peoplearenuts

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Posted 25 August 2015 - 08:29 PM

Hello,

Oh i see ok

did you try what i suggested? and if you did how did it go

what did you suggest? and could we possibly get in touch some other way since this way of contact isn't exactly the easiest



#6 1029rjmenvy17t

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Posted 26 August 2015 - 07:38 AM

Hello,

Nope the only other way is Private Message but when it comes to helping other members

I am not allowed to use Private Message; because we want everything to be out in the open so people can view and stuff.

 

What I suggested was this

"you want to upgrade the PC threw the desktop

it will automatically assign the HDD based on what your upgrading."

Another words when you plug in the USB or DVD run the Windows 8.1 installer from disc with the PC on; on the desktop

 

It should work I have had these problems before and this worked.


Edited by 1029rjmenvy17t, 26 August 2015 - 07:44 AM.


#7 Peoplearenuts

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Posted 26 August 2015 - 10:52 AM

Hello,

Nope the only other way is Private Message but when it comes to helping other members

I am not allowed to use Private Message; because we want everything to be out in the open so people can view and stuff.

 

What I suggested was this

"you want to upgrade the PC threw the desktop

it will automatically assign the HDD based on what your upgrading."

Another words when you plug in the USB or DVD run the Windows 8.1 installer from disc with the PC on; on the desktop

 

It should work I have had these problems before and this worked.​

ah, I see, my bad.

I already did, upgrade through the desktop that is, and its stuck at the installation (figuring out where i want to install windows)

I cant do anything with the actually computer, i have re-formated everything so there is no desktop to go back to.
I have gone through the bios, i have reset the computer and everything still doesn't work.

would you need a picture of where i am in the installation to help?



#8 1029rjmenvy17t

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Posted 26 August 2015 - 12:04 PM

Hello,

Yes a picture would be a big help i think i know what your talkng about but to verfiy yes please put up a pic.


Edited by 1029rjmenvy17t, 26 August 2015 - 12:04 PM.


#9 dc3

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Posted 26 August 2015 - 12:40 PM

Uninstall all other HDD/SSD except for the drive you wish to install the operating system on.  

 

Disconnect all USB devices except for a mouse and keyboard.

 

The installation media should now only see the one drive.

 

Use the tutorial found here.

 

Scroll down to How to Install Windows 8.1 on your PC and follow the instructions.  There are images for each step.

 

If you have any problems after this, post the number of the step you are having trouble with and we can help you.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 Peoplearenuts

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Posted 26 August 2015 - 01:10 PM

Hello,

Yes a picture would be a big help i think i know what your talkng about but to verfiy yes please put up a pic.

 

Uninstall all other HDD/SSD except for the drive you wish to install the operating system on.  

 

Disconnect all USB devices except for a mouse and keyboard.

 

The installation media should now only see the one drive.

 

Use the tutorial found here.

 

Scroll down to How to Install Windows 8.1 on your PC and follow the instructions.  There are images for each step.

 

If you have any problems after this, post the number of the step you are having trouble with and we can help you.

I am stuck on step 10 (selecting a drive to install windows on) when i try it gives me that error (No signed device drivers were found. Make sure that the installation media contains the correct drivers, the click OK) that is exactly what it says. i have re-formated everything just like you said. 



#11 dc3

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Posted 26 August 2015 - 01:12 PM

Where did you procure your installation media?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Peoplearenuts

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Posted 26 August 2015 - 01:16 PM

Buy it from?

Walmart.

 

Where did you procure your installation media?

Its on a CD 


Edited by Peoplearenuts, 26 August 2015 - 01:16 PM.


#13 dc3

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Posted 26 August 2015 - 01:26 PM

Is the hdd recognized in the BIOS?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 Peoplearenuts

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Posted 26 August 2015 - 01:31 PM

Is the hdd recognized in the BIOS?

I apologize..how would I tell/where would I go to find out?



#15 1029rjmenvy17t

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Posted 26 August 2015 - 01:32 PM

​Hello,

I have had the same problem here is what wrong.

Unless you have a copy of windows already installed its not going to work this is a upgrade to the previous OS not a full copy.

you need to install your factory software by using some sort recovery media

Do you have Recovey Media with your PC?






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