Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win 8.1 - File Explorer


  • Please log in to reply
3 replies to this topic

#1 edge10

edge10

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 25 August 2015 - 07:25 AM

File Explorer hangs when I right click on any file to use move,cut,paste or copy commands. It sometimes also occurs if I right click on the Windows Icon in the task bar to bring up systems menu or cmd window. It does not happen in a browser window or other app like Wordpad. This occurred recently after a few program installations and malware scans. CPU, Memory and Disk utilization are all less than 100%, so they are not maxed out.



BC AdBot (Login to Remove)

 


m

#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,076 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:24 AM

Posted 25 August 2015 - 12:52 PM

Start with this free program:  http://www.nirsoft.net/utils/shexview.html

Disable ALL non-Windows shell extensions.

Then reboot and see if it fixed the problem.

If it did, then open it again and re-enable ½ of them

Then reboot and test again.  Continue this by ½'s until you find the culprit.

 

If it doesn't work, then post back and we'll try some other things.
What OS are you using (XP/Vista/W7/W8/W8.1/W10)?

What is the make and model of your system?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 edge10

edge10
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 25 August 2015 - 03:41 PM

Good news - bad news.  The File Explorer problem is not occurring now with no changes The system had a couple of reboots, but that never fixed it before.   I will monitor the problem and feedback.  This is a Dell 5558-2571 notebook, Win 8.1.


Edited by edge10, 25 August 2015 - 03:44 PM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,076 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:04:24 AM

Posted 26 August 2015 - 04:48 AM

Try this if it returns: 

Please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users