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Mozilla Firefox, Chrome, and Internet Explorer with pop-up redirecting links.


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4 replies to this topic

#1 Durred

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Posted 24 August 2015 - 10:21 PM

Hey, how's it going everybody?

 

Recently, my laptoparrow-10x10.png has been receiving pop-ups with redirecting links.

 

Also, this laptop is now running slowarrow-10x10.png when I am running browsers.

 

I'll post the FRST.txt and Addition.txt logs down below.

 

Thankarrow-10x10.pngyou for taking the time to assist me with my annoying laptop pop-ups.

 

P.S.

This whole message (including postng the two logs) took almost 45 minutes due to the infection and pop-ups from my internet browserarrow-10x10.png.

 

 

Attached Files


Edited by Durred, 24 August 2015 - 10:24 PM.


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#2 nasdaq

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Posted 26 August 2015 - 09:03 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove these programs in bold using the Add/Remove Programs applet.

Cheapify (HKLM-x32\...\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{b1c9ddd}) (Version: - Software Publisher) <==== ATTENTION
DiscountBomb (HKLM-x32\...\{37476589-E48E-439E-A706-56189E2ED4C4}) (Version: - DiscountBomb) <==== ATTENTION
DNS Unlocker version 1.3 (HKLM-x32\...\{E1527582-8509-4011-B922-29E3FB548882}_is1) (Version: 1.3 - www.vidcreek.tv) <==== ATTENTION
StarterPro (HKLM-x32\...\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{a18c681}) (Version: - Software Publisher) <==== ATTENTION

===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(TermTrident) C:\Program Files (x86)\TermTrident_1.10.0.22\Service\ttrsvc.exe
() C:\ProgramData\{d724273c-de3c-25fa-d724-4273cde39cf3}\Drake - If You're Reading This It's Too Late DELUXE FULL ALBUM.exe
() C:\Program Files (x86)\DNS Unlocker\dnswethersfield.exe
Startup: C:\Users\Andy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Drake - If You're Reading This It's Too Late DELUXE FULL ALBUM.lnk [2015-02-16]
ShortcutTarget: Drake - If You're Reading This It's Too Late DELUXE FULL ALBUM.lnk -> C:\ProgramData\{d724273c-de3c-25fa-d724-4273cde39cf3}\Drake - If You're Reading This It's Too Late DELUXE FULL ALBUM.exe ()
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-3441071688-2643025595-1017133246-1000 -> {015DB5FA-EAFB-4592-A95B-F44D3EE87FA9} URL = hxxp://www.trovi.com/Results.aspx?gd=&ctid=CT3335139&octid=EB_ORIGINAL_CTID&ISID=MCE160D47-E1DF-4F92-9052-4BA273811B38&SearchSource=58&CUI=&UM=8&UP=SP387A9C5B-0C9F-4B76-8622-3B39F0F3E195&D=081615&q={searchTerms}&SSPV=
Toolbar: HKU\S-1-5-21-3441071688-2643025595-1017133246-1000 -> No Name - {6BB30937-1DF6-4F89-9443-C7671EB79547} -  No File
R2 0a18c681; c:\Program Files (x86)\StarterPro\StarterPro.dll [1622528 2015-05-26] () [File not signed]
R2 0b1c9ddd; c:\Program Files (x86)\Cheapify\Cheapify.dll [2932224 2015-08-24] () [File not signed]
R2 ttrsvc_1.10.0.22; C:\Program Files (x86)\TermTrident_1.10.0.22\Service\ttrsvc.exe [300120 2015-08-14] (TermTrident)
R1 ttrfd_vt_1_10_0_22; C:\Windows\System32\drivers\ttrfd_vt_1_10_0_22.sys [61312 2015-08-14] (TermTrident)
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
Task: {7ACECD3F-3335-4920-86E0-464C310920C2} - System32\Tasks\Superclean => c:\programdata\{12b73904-ea9f-5a6a-12b7-73904ea9e413}\hqghumeaylnlf.exe [2014-08-18] (Super PC Tools Ltd) <==== ATTENTION
Task: {C7E0AA57-E403-4AF7-89FB-2B47EE207541} - System32\Tasks\LaunchSignup => C:\Program Files (x86)\MyPC Backup\Signup Wizard.exe <==== ATTENTION
Task: C:\Windows\Tasks\Superclean.job => c:\programdata\{12b73904-ea9f-5a6a-12b7-73904ea9e413}\hqghumeaylnlf.exe <==== ATTENTION
c:\programdata\{12b73904-ea9f-5a6a-12b7-73904ea9e413}
AlternateDataStreams: C:\ProgramData\TEMP:E5DE9C8F
C:\Program Files (x86)\TermTrident_1.10.0.22
C:\ProgramData\{d724273c-de3c-25fa-d724-4273cde39cf3}\Drake - If You're Reading This It's Too Late DELUXE FULL ALBUM.exe
C:\Program Files (x86)\DNS Unlocker
C:\Users\Andy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Drake - If You're Reading This It's Too Late DELUXE FULL ALBUM.lnk
C:\Windows\System32\drivers\ttrfd_vt_1_10_0_22.sys

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Reset the browsers that have been compromised.

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

====

Firefox:
Reset Default Browsing settings:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-problems?utm_expid=65912487-41.djHNRQY0RhaLvvtvcd0BQA.2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F

Clean the Firefox Cache.
https://kb.wisc.edu/page.php?id=15141
===

Reset Internet Explorer:
Menu > Tools > Internet Options > Advanced Tab.
Click the Reset button on the bottom of the pane.
Click the Apply button.
Close IE.


Clean the Internet Explorer Cache.
https://kb.wisc.edu/page.php?id=15141

For IE 10, 11 follow the following instructions.
http://refreshyourcache.com/en/internet-explorer-11/
===

How is the computer running now?

#3 Durred

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Posted 26 August 2015 - 05:27 PM

Hey again, Nasdaq.

 

I just finished following your instructions

 

  1. I used FRST64 to make the fixlog.txt
  2. I used Malwarebyte Anti-malware to make the MBAM.txt
  3. I used AdwCleaner to make AdwCleaner(s1).txt

 

The laptop is running smooth.

 

I do not see anymore pop-ups or redirectling links on random underlined text.

 

Is there any other programs or logs you might still need from me?

 

 

 

Thank you,

 

-Durred

 

 

Edit on 3:28pm 08/26/2015

*I deleted logs that were uploaded too many times.

Attached Files


Edited by Durred, 26 August 2015 - 05:29 PM.


#4 nasdaq

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Posted 27 August 2015 - 07:01 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#5 nasdaq

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Posted 02 September 2015 - 08:22 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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