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Can't install Chrome


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2 replies to this topic

#1 buzzerman

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Posted 24 August 2015 - 10:09 PM

I deleted my Chrome on an old computer to download the latest version and got an error message staing "cannot start application. please contact vendor". I've pasted the error details below. Just want my Chrome back with the ability to disable pepperflash 18 and run Flash 18. Any help will be greatly appreciated. Thank you.

 

 

PLATFORM VERSION INFO
 Windows    : 5.1.2600.196608 (Win32NT)
 Common Language Runtime  : 2.0.50727.3655
 System.Deployment.dll   : 2.0.50727.3053 (netfxsp.050727-3000)
 mscorwks.dll    : 2.0.50727.3655 (GDR.050727-3600)
 dfdll.dll    : 2.0.50727.3053 (netfxsp.050727-3000)
 dfshim.dll    : 4.0.31106.0 (Main.031106-0000)

SOURCES
 Deployment url   : https://dl.google.com/update2/1.3.28.5/GoogleInstaller_en.application?appguid%3D%7B8A69D345-D564-463C-AFF1-A69D9E530F96%7D%26iid%3D%7B65102C12-D649-EBB8-07FC-AB1FB546416D%7D%26lang%3Den%26browser%3D2%26usagestats%3D0%26appname%3DGoogle%2520Chrome%26needsadmin%3Dprefers%26installdataindex%3Ddefaultbrowser

ERROR SUMMARY
 Below is a summary of the errors, details of these errors are listed later in the log.
 * Activation of https://dl.google.com/update2/1.3.28.5/GoogleInstaller_en.application?appguid%3D%7B8A69D345-D564-463C-AFF1-A69D9E530F96%7D%26iid%3D%7B65102C12-D649-EBB8-07FC-AB1FB546416D%7D%26lang%3Den%26browser%3D2%26usagestats%3D0%26appname%3DGoogle%2520Chrome%26needsadmin%3Dprefers%26installdataindex%3Ddefaultbrowser resulted in exception. Following failure messages were detected:
  + Configuration system failed to initialize
  + Unrecognized configuration section system.serviceModel. (c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config line 136)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
 No transaction error was detected.

WARNINGS
 There were no warnings during this operation.

OPERATION PROGRESS STATUS
 * [8/24/2015 10:04:22 PM] : Activation of https://dl.google.com/update2/1.3.28.5/GoogleInstaller_en.application?appguid%3D%7B8A69D345-D564-463C-AFF1-A69D9E530F96%7D%26iid%3D%7B65102C12-D649-EBB8-07FC-AB1FB546416D%7D%26lang%3Den%26browser%3D2%26usagestats%3D0%26appname%3DGoogle%2520Chrome%26needsadmin%3Dprefers%26installdataindex%3Ddefaultbrowser has started.

ERROR DETAILS
 Following errors were detected during this operation.
 * [8/24/2015 10:04:23 PM] System.Configuration.ConfigurationErrorsException
  - Configuration system failed to initialize
  - Source: System.Configuration
  - Stack trace:
   at System.Configuration.ConfigurationManager.PrepareConfigSystem()
   at System.Configuration.ConfigurationManager.GetSection(String sectionName)
   at System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
   at System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
   at System.Net.WebRequest.get_PrefixList()
   at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
   at System.Net.WebRequest.Create(Uri requestUri)
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
   at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
   at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
   at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
   at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
   at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
   at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
   at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
  --- Inner Exception ---
  System.Configuration.ConfigurationErrorsException
  - Unrecognized configuration section system.serviceModel. (c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config line 136)
  - Source: System.Configuration
  - Stack trace:
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
   at System.Configuration.ClientConfigurationSystem.EnsureInit(String configKey)

COMPONENT STORE TRANSACTION DETAILS
 No transaction information is available.


Edited by hamluis, 26 August 2015 - 08:46 AM.
Moved from XP to Web Browsing/Email - Hamluis.


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#2 ScaleCraft

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Posted 25 August 2015 - 02:29 PM

Just a quick question. Do you have SP3 on this computer? And not RC2?

https://productforums.google.com/forum/#!topic/chrome/aImhJAjEAEI

 

That link gives an alternate loading.

 

And a whole bunch of stuff from our beloved forum:

http://www.bleepingcomputer.com/forums/t/544622/google-chrome-cannot-install-and-run-it-without-error-on-xp/

 

One other thing...if it was there before, the possibility is there are still remaining files.

Just a thought.

 

I won't use anything google, but that's just me.

 

After the google maps/satellite issue I had just after XP went "dead" was enough to convince me.

Dave



#3 pcpunk

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Posted 26 August 2015 - 03:08 AM

I don't know why you would Uninstall as it will Update itself.

 

First I would try Revo Uninstaller: http://www.bleepingcomputer.com/download/revo-uninstaller/

 

If that don't work you could try this video.  But, be careful as this involves Deleting Registry Keys USE AT OWN RISK!  Make sure you have some kind of a Backup for this pc before doing this.  Edit: I think that video is for Windows 7.  Maybe he has another for XP?  I will look for you.

http://www.bleepingcomputer.com/forums/t/584883/cant-uninstall-google-chrome/#entry3777724

 

I have run into this problem a few times and sometimes this is the only thing that will work.  You might do a thorough cleaning first to see if that is an issue that is affecting this also.  You did not mention if you Re-booted after you Un-Installed Chrome.  I would have done this first before the Re-install.

 

Hope this helps


Edited by pcpunk, 26 August 2015 - 04:00 AM.

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