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Slow Win7 Laptop


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6 replies to this topic

#1 Apache15

Apache15

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Posted 24 August 2015 - 10:52 AM

Hi All,

I have a slow Windows 7 computer and wanted to know if I could have some help looking into any potential system problems. I'm also considering a reinstal of the OS to start from scratch.

If this isn't the place for this kind of help, please point me to the right forum!

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#2 hamluis

hamluis

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Posted 24 August 2015 - 10:58 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Apache15

Apache15
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Posted 24 August 2015 - 03:16 PM

Hi Louis,
 
Thanks for offering to help me!
 
MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Clarke (administrator) on 24-08-2015 at 16:07:13
Running from "C:\Users\Clarke\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dv6 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/24/2015 04:05:43 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1963934971-338906939-1860683910-1001.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
 Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {158979a8-a753-4c30-b96f-46036e2434e2}
 
Error: (08/24/2015 03:59:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: ipoint.exe, version: 8.20.468.0, time stamp: 0x4e320bb3
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0xe06d7363
Fault offset: 0x000000000000940d
Faulting process id: 0xf44
Faulting application start time: 0xipoint.exe0
Faulting application path: ipoint.exe1
Faulting module path: ipoint.exe2
Report Id: ipoint.exe3
 
Error: (08/24/2015 03:58:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: Hpservice.exe, version: 4.2.2.1, time stamp: 0x4dcd7ca8
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0x80000003
Fault offset: 0x0000000000033ca2
Faulting process id: 0x4cc
Faulting application start time: 0xHpservice.exe0
Faulting application path: Hpservice.exe1
Faulting module path: Hpservice.exe2
Report Id: Hpservice.exe3
 
Error: (08/23/2015 11:47:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1963934971-338906939-1860683910-1001.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {9ac2da65-b327-44aa-84e1-c0dab1d36112}
 
Error: (08/23/2015 10:30:27 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1963934971-338906939-1860683910-1001.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
 Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {e7b5c3cb-3897-426e-9dae-c39c7acd56cb}
 
Error: (08/23/2015 10:27:43 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1963934971-338906939-1860683910-1001.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {e7b5c3cb-3897-426e-9dae-c39c7acd56cb}
 
Error: (06/16/2015 05:13:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 21636293
 
Error: (06/16/2015 05:13:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 21636293
 
Error: (06/16/2015 05:13:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/16/2015 05:13:46 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 21635233
 
 
System errors:
=============
Error: (08/24/2015 04:02:25 PM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error: %%1062
 
Error: (08/24/2015 04:02:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with service-specific error %%2184.
 
Error: (08/24/2015 04:02:25 PM) (Source: BROWSER) (User: )
Description: The browser has failed to start because the dependent service LanmanServer had invalid service status 3.
Status             Meaning
  1              Service Stopped
  2              Start Pending
  3              Stop Pending
  4              Running
  5              Continue Pending
  6              Pause Pending
  7              Paused
 
Error: (08/24/2015 04:00:12 PM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error: %%1062
 
Error: (08/24/2015 04:00:11 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with service-specific error %%2184.
 
Error: (08/24/2015 04:00:11 PM) (Source: BROWSER) (User: )
Description: The browser has failed to start because the dependent service LanmanServer had invalid service status 3.
Status             Meaning
  1              Service Stopped
  2              Start Pending
  3              Stop Pending
  4              Running
  5              Continue Pending
  6              Pause Pending
  7              Paused
 
Error: (08/24/2015 03:59:33 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error: %%13
 
Error: (08/24/2015 03:58:57 PM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error: %%1062
 
Error: (08/24/2015 03:58:57 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with service-specific error %%2184.
 
Error: (08/24/2015 03:58:57 PM) (Source: BROWSER) (User: )
Description: The browser has failed to start because the dependent service LanmanServer had invalid service status 3.
Status             Meaning
  1              Service Stopped
  2              Start Pending
  3              Stop Pending
  4              Running
  5              Continue Pending
  6              Pause Pending
  7              Paused
 
 
Microsoft Office Sessions:
=========================
Error: (04/05/2014 01:23:34 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3067 seconds with 2940 seconds of active time.  This session ended with a crash.
 
Error: (04/05/2014 12:32:07 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5152 seconds with 3960 seconds of active time.  This session ended with a crash.
 
Error: (04/05/2014 11:04:50 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 83662 seconds with 5640 seconds of active time.  This session ended with a crash.
 
Error: (11/25/2013 10:48:23 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 3589 seconds with 60 seconds of active time.  This session ended with a crash.
 
Error: (11/13/2013 10:04:52 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6600.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 44120 seconds with 4260 seconds of active time.  This session ended with a crash.
 
Error: (11/12/2013 07:09:53 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 76 seconds with 60 seconds of active time.  This session ended with a crash.
 
Error: (11/10/2013 12:33:53 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 2430 seconds with 900 seconds of active time.  This session ended with a crash.
 
Error: (10/16/2013 05:27:35 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 18214 seconds with 2880 seconds of active time.  This session ended with a crash.
 
Error: (10/08/2013 04:14:52 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6679.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 60871 seconds with 7800 seconds of active time.  This session ended with a crash.
 
Error: (10/04/2013 12:54:52 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6679.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4349 seconds with 2220 seconds of active time.  This session ended with a crash.
 
CodeIntegrity Errors:
===================================
  Date: 2015-06-15 18:38:44.402
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\cmdvrt64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-04-10 17:35:43.999
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\cmdvrt64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2013-09-06 22:09:46.255
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-09-06 22:09:46.117
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
 4500_G510gm_Help (HKLM-x32\...\{DF0B357C-5874-47D0-81E7-79AA890B0CE0}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510gm (HKLM-x32\...\{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (HKLM-x32\...\{28379381-B56A-43e1-B505-3098D82B1C30}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{377672F0-6B8A-467D-8DDC-79338BCCD531}) (Version: 8.2.2 - Hewlett-Packard) Hidden
Acrobat.com (HKLM-x32\...\{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}) (Version: 2.3.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 2.3.0.0 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 13.0.0.83 - Adobe Systems Incorporated)
Adobe Digital Editions 2.0 (HKLM-x32\...\Adobe Digital Editions 2.0) (Version: 2.0.1 - Adobe Systems Incorporated)
Adobe Digital Editions 3.0 (HKLM-x32\...\Adobe Digital Editions 3.0) (Version: 3.0 - Adobe Systems Incorporated)
Adobe Flash Player 12 Plugin (HKLM-x32\...\{9D32CD07-EA5C-4A79-B976-C0C7F975EDE4}) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Flash Player 13 ActiveX (HKLM-x32\...\{8F9B1C8E-F50E-4139-8701-45016021E102}) (Version: 13.0.0.182 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.0.150 - Adobe Systems, Inc.)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{FB07515A-48AC-9996-16EE-3A3DC8CF8D8E}) (Version: 3.0.790.0 - ATI Technologies, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
ccc-core-static (HKLM-x32\...\{3EE91D75-5721-4662-AE9E-AEF5C6BF41D4}) (Version: 2010.0909.1412.23625 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.13 - Piriform)
COMODO Firewall (HKLM\...\{A0BABADE-E154-4F08-97A1-2903CD110E88}) (Version: 6.2.20728.2847 - COMODO Security Solutions Inc.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.18 - Piriform)
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}) (Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocMgr (HKLM-x32\...\{92A51949-EE4C-466D-AAF0-99E74A49A63F}) (Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-Packard) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company)
HP 3D DriveGuard (HKLM\...\{85A42FF0-F0D0-44A3-B226-C124D6E8B1D5}) (Version: 4.0.3.1 - Hewlett-Packard)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.12850.3526 - Hewlett-Packard)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet 3050 J610 series Basic Device Software (HKLM\...\{7D220A57-969F-4D09-9297-D48195A8ABDD}) (Version: 22.50.231.0 - Hewlett-Packard
HP Deskjet 3050 J610 series Help (HKLM-x32\...\{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}) (Version: 140.0.63.63 - Hewlett Packard)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP MediaSmart SmartMenu (HKLM\...\{731A1D36-BF17-4C76-B7E7-CC055AF8C54E}) (Version: 3.1.1.12 - Hewlett-Packard)
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 4.0.2511 - Hewlett-Packard)
HP Officejet 4500 G510g-m (HKLM\...\{E5083D57-D93F-404C-A91F-1C50D67C2BEB}) (Version: 13.0 - HP)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{791A06E2-340F-43B0-8FAB-62D151339362}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Quick Launch (HKLM-x32\...\{BB1C717E-376C-4AA1-8940-81BFC38D9778}) (Version: 2.4.4 - Hewlett-Packard Company)
HP QuickWeb Installer (HKLM-x32\...\{394FA67A-FF0A-4356-BB77-D85E5A300BDE}) (Version: 1.2.9.1 - DeviceVM Inc.)
HP Setup (HKLM-x32\...\{E2831862-F131-4327-B9CC-FA30F587EB6C}) (Version: 1.2.3988.3281 - Hewlett-Packard)
HP SimplePass Identity Protection (HKLM\...\{5BF97E02-2F6A-412A-BB4D-B6E2DC65FCA7}) (Version: 5.20.205 - DigitalPersona, Inc.)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Software Framework (HKLM-x32\...\{6C302296-6129-4125-9FD6-2188ECD8814E}) (Version: 4.1.6.1 - Hewlett-Packard Company)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{0279C882-B150-44B6-A769-A7C8A2F31CE3}) (Version: 4.0.3.2 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)
inSSIDer (HKLM-x32\...\{F8A10A25-D8DD-4661-9A1E-7F6DBAAA3C5E}) (Version: 2.1.5 - MetaGeek)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Intel® Turbo Boost Technology Driver (HKLM-x32\...\{D6C630BF-8DBB-4042-8562-DC9A52CB6E7E}) (Version: 01.00.01.1002 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{1e9b4847-4e73-4d00-91f5-96e0f6ce3e5a}) (Version: 16.1.1 - Intel Corporation)
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Java 3D 1.5.1 (x64) (HKLM\...\{64A9C5B3-D166-4C6D-A11E-A54473151000}) (Version: 1.5.1 - Sun Microsystems, Inc.)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java SE Development Kit 7 Update 55 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0170550}) (Version: 1.7.0.550 - Oracle)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
MediSpell for Microsoft Word (HKLM-x32\...\{29E70460-51CA-45A1-B76B-C2B69FE908DE}) (Version: 11.10.0000 - MediSpell)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Small Business 2007 (HKLM-x32\...\SMALLBUSINESSR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual J# 2.0 Redistributable Package (HKLM-x32\...\Microsoft Visual J# 2.0 Redistributable Package) (Version:  - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.0.3715 - Hewlett-Packard) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 4.0.3715 - Hewlett-Packard)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NetBeans IDE 7.1.2 (HKLM\...\nbi-nb-base-7.1.2.0.0) (Version: 7.1.2 - NetBeans.org)
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden
Network64 (HKLM\...\{A4DDB2AB-ECCD-4C3A-8633-77D5A1A0E542}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.3 - )
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
PowerLine Utility (HKLM-x32\...\{A0384ECE-2017-4EA8-86C7-513ACB936BDF}) (Version: 1.1.830 - TP-LINK)
PX Profile Update (HKLM-x32\...\{08C94F9D-EB51-D748-E299-E347A2C14A81}) (Version: 1.00.1. - AMD) Hidden
PX Profile Update (HKLM-x32\...\{81ED0B01-4DE2-CD82-F927-2E4C6208349A}) (Version: 1.00.1. - AMD) Hidden
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.2512 - CyberLink Corp.) Hidden
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
Secunia PSI (3.0.0.7011) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.7011 - Secunia)
Silicon Laboratories CP210x USB to UART Bridge (Driver Removal) (HKLM-x32\...\SLABCOMM&10C4&EA60) (Version:  - Silicon Laboratories)
SmartWebPrinting (HKLM-x32\...\{68A10D12-0D0F-4212-BDE6-D87FAD32A8FA}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sophos Anti-Virus (HKLM-x32\...\{D929B3B5-56C6-46CC-B3A3-A1A784CBB8E4}) (Version: 10.3.7 - Sophos Limited)
Sophos AutoUpdate (HKLM-x32\...\{D924231F-D02D-4E0B-B511-CC4A0E3ED547}) (Version: 3.1.1.18 - Sophos Limited)
Sophos Remote Management System (HKLM-x32\...\{FED1005D-CBC8-45D5-A288-FFC7BB304121}) (Version: 3.4.1 - Sophos Limited)
Status (HKLM-x32\...\{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
System Requirements Lab for Intel (HKLM-x32\...\{53C63F43-B827-42D9-8886-4698D91EA33B}) (Version: 4.5.15.0 - Husdawg, LLC)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}) (Version: 130.0.376.000 - Hewlett-Packard) Hidden
TrueCrypt (HKLM-x32\...\TrueCrypt) (Version: 7.1a - TrueCrypt Foundation)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-00CA-0000-0000-0000000FF1CE}_SMALLBUSINESSR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Validity Sensors DDK (HKLM\...\{426FAE9F-7373-496E-A215-9DB7EF4398CF}) (Version: 4.1.139.0 - Validity Sensors, Inc.)
Visual C++ 8.0 Runtime Setup Package (x64) (HKLM-x32\...\{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}) (Version: 9.0.0.623 - AVG Technologies CZ, s.r.o.)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Driver Package - DexCom, Inc. (usbser) Ports  (05/24/2010 1.0.0.2) (HKLM\...\34C19A05C447FC9BDD48174F6232DC357FBB62D1) (Version: 05/24/2010 1.0.0.2 - DexCom, Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Media Encoder 9 Series x64 Edition (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
 
========================= Memory info: ===================================
Percentage of memory in use: 66%
Total physical RAM: 3893.86 MB
Available physical RAM: 1321.52 MB
Total Virtual: 7785.91 MB
Available Virtual: 4673.73 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:276.46 GB) (Free:121.51 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:21.33 GB) (Free:3.1 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.08 GB) FAT32
 
========================= Users: ========================================
User accounts for \\WATSON-PC
 
Administrator            ASPNET                   Clarke                   
Guest                    SophosSAUCLARKE-PC0      
 
 
**** End of log ****
 
And here's the Speccy snapshot


Edited by hamluis, 24 August 2015 - 04:26 PM.


#4 hamluis

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Posted 24 August 2015 - 04:41 PM

http://microsoftlivesupport.com/blog/post/error-code-0xe06d7363/

 

Exception code: 0x80000003:  Appears to be related to coding, my guess would be possible file corruption.  You have a lot of errors relating to MS Office...I would uninstall it, reinstall, and update for all applicable SPs and critical updates.

 

Your Java is outdated, system vulnerability.

 

Yahoo Detect...no one seems to know what it is or how it arrived on their systems.

 

I suggest running chkdsk /r to overcome your SID errors.

 

Your service situations may be able to be overcome by simply resetting all services to defaults, http://www.sevenforums.com/tutorials/236709-services-restore-default-services-windows-7-a.html .

 

I would also run the sfc /scannow command, anytime after there appears to be corrupted/damaged file problems.

 

Louis



#5 Apache15

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Posted 26 August 2015 - 09:00 PM

Hey Louis,

 

Just wanted to say thanks for the advice! I've been working through the steps. I've been busy after work so it's been a slow process.


Edited by Apache15, 26 August 2015 - 09:00 PM.


#6 hamluis

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Posted 27 August 2015 - 10:43 AM

:thumbup2:

 

Louis



#7 Apache15

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Posted 30 August 2015 - 07:12 PM

I tried the solutions above, but my laptop was still slow. I booted from the recovery partition and decided to do a clean installation. Seems a lot faster now with all the old programs (office included) gone! Thanks again for your help!






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