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HKEYUSERS\S-1-5-21\Software - random entrys? virus?


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#1 adamdh321

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Posted 24 August 2015 - 08:52 AM

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I thought I had deleted a pretty bad virus a few days ago (rootkit, shopperpro, overlook.exe,navigate.exe) but when 
i check my registry keys i find these in the software users registrys, there seems to be more than there was the other day, also I get this 
under mixed content, its a chinese program known as IQIYI but displays in chinese making it hard to get rid of as im guessing not alot of people know 
about it, when i got rid of the virus the other day (or so i thought), all the programs i used deleted IQIYI and the other infections i had and now my 
computer seems fine but these 2 things have got me very concerned its still here as shouldnt there be normal things under software not jumbled letters making up 
nothing, looking at it now the file name of 2 of them may have changed :S by the way i used adwcleaner, hitman pro, malwarebytes, ccleaner, rkill, junkware removal 
tool 2 days ago of which found infections, my operating system is Windows 7
 

Edited by adamdh321, 24 August 2015 - 09:17 AM.


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#2 boopme

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Posted 24 August 2015 - 01:50 PM

Appears a deeper look is in order... Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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#3 boopme

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Posted 24 August 2015 - 09:18 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
The current wait time is 1 - 5 days and ALL logs are answered.
If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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