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Windows won't boot after Avast uninstall


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3 replies to this topic

#1 samherb1

samherb1

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  • 1 posts
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  • Local time:10:22 PM

Posted 23 August 2015 - 09:45 PM

Hello,

 

   Hopefully someone can help me with this problem as I unfortunately have a lot of documents on this hard drive that would be quite devastating to lose. 

 

   I uninstalled Avast anti-virus software because it seemed like it was hogging too much of a % of my CPU and slowing things down.  At the end of the uninstall an Avast box popped up and said I would need to reboot in order to remove all files, so I did.  Well, I should say I tried.  Instead of booting back to Windows it took me to a repair screen that ran and then stated Windows was unable to fix the problem.  I click OK and it boots right back to the same place.  I ran CHK DSK and it doesn't show any corrupt files.

 

   Doing a little research I found that several people seemed to have this problem after uninstalling AVAST.  So I downloaded Far Bar and ran it.  As far as I can tell (with my limited knowledge) the only problems are:

 

C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION
C:\Windows\System32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION

 

So it looks like I am missing those two files?  I'm just not sure how to resolve this problem or make a repair file Farbar.  Here is the full text results from my Farbar scan.  Thank you in advance......Sam

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:23-08-2015
Ran by SYSTEM on MININT-9JP9S9V (23-08-2015 18:46:07)
Running from G:\
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery

Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [2634896 2015-07-23] (NVIDIA Corporation)
HKLM\...\Run: [ShadowPlay] => C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
HKLM-x32\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [3414560 2014-05-19] (Fitbit, Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [Dropbox] => C:\Program Files (x86)\Dropbox\Client\Dropbox.exe [39179912 2015-08-05] (Dropbox, Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [334896 2015-06-08] (Oracle Corporation)
HKU\Kellie\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [3414560 2014-05-19] (Fitbit, Inc.)
HKU\Payton\...\Run: [RESTART_STICKY_NOTES] => C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft Corporation)
HKU\Payton\...\RunOnce: [FlashPlayerUpdate] => C:\Windows\SysWow64\Macromed\Flash\FlashUtil10c.exe [257440 2009-07-17] (Adobe Systems, Inc.)
HKU\Sam\...\Run: [HP Officejet Pro 8610 (NET)] => C:\Program Files\HP\HP Officejet Pro 8610\Bin\ScanToPCActivationApp.exe [3487240 2014-07-21] (Hewlett-Packard Development Company, LP)

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S2 dbupdate; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [134512 2015-06-27] (Dropbox, Inc.)
S3 dbupdatem; C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe [134512 2015-06-27] (Dropbox, Inc.)
S2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [1436192 2014-05-19] (Fitbit, Inc.)
S2 GfExperienceService; C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe [1155216 2015-07-23] (NVIDIA Corporation)
S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.11.149\McCHSvc.exe [289256 2015-06-26] (McAfee, Inc.)
S2 NvNetworkService; C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [1871504 2015-07-23] (NVIDIA Corporation)
S2 NvStreamSvc; C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamService.exe [5544592 2015-07-23] (NVIDIA Corporation)
S2 PnkBstrA; C:\Windows\SysWOW64\PnkBstrA.exe [76152 2015-08-12] ()
S2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 NvStreamKms; C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [19600 2015-07-23] (NVIDIA Corporation)
S2 secdrv; no ImagePath
S3 1394ohci; \SystemRoot\system32\drivers\1394ohci.sys [X]
S0 ACPI; system32\drivers\ACPI.sys [X]
S3 AcpiPmi; \SystemRoot\system32\drivers\acpipmi.sys [X]
S3 adp94xx; \SystemRoot\system32\drivers\adp94xx.sys [X]
S3 adpahci; \SystemRoot\system32\drivers\adpahci.sys [X]
S3 adpu320; \SystemRoot\system32\drivers\adpu320.sys [X]
S3 agp440; \SystemRoot\system32\drivers\agp440.sys [X]
S3 aliide; \SystemRoot\system32\drivers\aliide.sys [X]
S3 amdide; \SystemRoot\system32\drivers\amdide.sys [X]
S3 AmdK8; system32\DRIVERS\amdk8.sys [X]
S3 AmdPPM; \SystemRoot\system32\drivers\amdppm.sys [X]
S3 amdsata; \SystemRoot\system32\drivers\amdsata.sys [X]
S3 amdsbs; \SystemRoot\system32\drivers\amdsbs.sys [X]
S0 amdxata; system32\drivers\amdxata.sys [X]
S3 arc; \SystemRoot\system32\drivers\arc.sys [X]
S3 arcsas; \SystemRoot\system32\drivers\arcsas.sys [X]
S0 atapi; system32\drivers\atapi.sys [X]
S3 atikmdag; system32\DRIVERS\atikmdag.sys [X]
S3 b06bdrv; \SystemRoot\system32\drivers\bxvbda.sys [X]
S3 b57nd60a; system32\DRIVERS\b57nd60a.sys [X]
S1 blbdrive; system32\DRIVERS\blbdrive.sys [X]
S3 BrFiltLo; \SystemRoot\system32\drivers\BrFiltLo.sys [X]
S3 BrFiltUp; \SystemRoot\system32\drivers\BrFiltUp.sys [X]
S3 Brserid; \SystemRoot\System32\Drivers\Brserid.sys [X]
S3 BrSerWdm; \SystemRoot\System32\Drivers\BrSerWdm.sys [X]
S3 BrUsbMdm; \SystemRoot\System32\Drivers\BrUsbMdm.sys [X]
S3 BrUsbSer; \SystemRoot\System32\Drivers\BrUsbSer.sys [X]
S3 BTHMODEM; \SystemRoot\system32\drivers\bthmodem.sys [X]
S1 cdrom; system32\DRIVERS\cdrom.sys [X]
S3 circlass; \SystemRoot\system32\drivers\circlass.sys [X]
S3 CmBatt; \SystemRoot\system32\drivers\CmBatt.sys [X]
S3 cmdide; \SystemRoot\system32\drivers\cmdide.sys [X]
S3 Compbatt; \SystemRoot\system32\drivers\compbatt.sys [X]
S3 CompositeBus; system32\DRIVERS\CompositeBus.sys [X]
S4 crcdisk; \SystemRoot\system32\drivers\crcdisk.sys [X]
S0 Disk; system32\drivers\disk.sys [X]
S3 Dot4; system32\DRIVERS\Dot4.sys [X]
S3 Dot4Print; system32\DRIVERS\Dot4Prt.sys [X]
S3 dot4usb; system32\DRIVERS\dot4usb.sys [X]
S3 drmkaud; \SystemRoot\system32\drivers\drmkaud.sys [X]
S3 ebdrv; \SystemRoot\system32\drivers\evbda.sys [X]
S3 elxstor; \SystemRoot\system32\drivers\elxstor.sys [X]
S3 ErrDev; \SystemRoot\system32\drivers\errdev.sys [X]
S3 fdc; system32\DRIVERS\fdc.sys [X]
S3 flpydisk; system32\DRIVERS\flpydisk.sys [X]
S3 gagp30kx; \SystemRoot\system32\drivers\gagp30kx.sys [X]
S3 GEARAspiWDM; system32\DRIVERS\GEARAspiWDM.sys [X]
S3 hcw85cir; \SystemRoot\system32\drivers\hcw85cir.sys [X]
S3 HdAudAddService; system32\drivers\HdAudio.sys [X]
S3 HDAudBus; system32\DRIVERS\HDAudBus.sys [X]
S3 HidBatt; \SystemRoot\system32\drivers\HidBatt.sys [X]
S3 HidBth; \SystemRoot\system32\drivers\hidbth.sys [X]
S3 HidIr; \SystemRoot\system32\drivers\hidir.sys [X]
S3 HidUsb; system32\DRIVERS\hidusb.sys [X]
S3 HpSAMD; \SystemRoot\system32\drivers\HpSAMD.sys [X]
S3 i8042prt; system32\DRIVERS\i8042prt.sys [X]
S3 iaStorV; \SystemRoot\system32\drivers\iaStorV.sys [X]
S3 iirsp; \SystemRoot\system32\drivers\iirsp.sys [X]
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S3 intelide; \SystemRoot\system32\drivers\intelide.sys [X]
S3 intelppm; \SystemRoot\system32\drivers\intelppm.sys [X]
S3 IPMIDRV; \SystemRoot\system32\drivers\IPMIDrv.sys [X]
S3 isapnp; \SystemRoot\system32\drivers\isapnp.sys [X]
S3 iScsiPrt; \SystemRoot\system32\drivers\msiscsi.sys [X]
S3 kbdclass; system32\DRIVERS\kbdclass.sys [X]
S3 kbdhid; system32\DRIVERS\kbdhid.sys [X]
S3 LSI_FC; \SystemRoot\system32\drivers\lsi_fc.sys [X]
S3 LSI_SAS; \SystemRoot\system32\drivers\lsi_sas.sys [X]
S3 LSI_SAS2; \SystemRoot\system32\drivers\lsi_sas2.sys [X]
S3 LSI_SCSI; \SystemRoot\system32\drivers\lsi_scsi.sys [X]
S3 megasas; \SystemRoot\system32\drivers\megasas.sys [X]
S3 MegaSR; \SystemRoot\system32\drivers\MegaSR.sys [X]
S3 monitor; system32\DRIVERS\monitor.sys [X]
S3 mouclass; system32\DRIVERS\mouclass.sys [X]
S3 mouhid; system32\DRIVERS\mouhid.sys [X]
S3 mpio; \SystemRoot\system32\drivers\mpio.sys [X]
S0 msahci; system32\drivers\msahci.sys [X]
S3 msdsm; \SystemRoot\system32\drivers\msdsm.sys [X]
S0 msisadrv; system32\drivers\msisadrv.sys [X]
S1 mssmbios; system32\DRIVERS\mssmbios.sys [X]
S3 MTConfig; \SystemRoot\system32\drivers\MTConfig.sys [X]
S3 nfrd960; \SystemRoot\system32\drivers\nfrd960.sys [X]
S3 nvlddmkm; system32\DRIVERS\nvlddmkm.sys [X]
S3 nvraid; \SystemRoot\system32\drivers\nvraid.sys [X]
S3 nvstor; \SystemRoot\system32\drivers\nvstor.sys [X]
S3 nvvad_WaveExtensible; system32\drivers\nvvad64v.sys [X]
S3 nv_agp; \SystemRoot\system32\drivers\nv_agp.sys [X]
S3 ohci1394; \SystemRoot\system32\drivers\ohci1394.sys [X]
S3 Parport; \SystemRoot\system32\drivers\parport.sys [X]
S0 pci; system32\drivers\pci.sys [X]
S0 pciide; system32\drivers\pciide.sys [X]
S3 pcmcia; \SystemRoot\system32\drivers\pcmcia.sys [X]
S3 Processor; \SystemRoot\system32\drivers\processr.sys [X]
S3 ql2300; \SystemRoot\system32\drivers\ql2300.sys [X]
S3 ql40xx; \SystemRoot\system32\drivers\ql40xx.sys [X]
S3 rdpbus; \SystemRoot\system32\drivers\rdpbus.sys [X]
S3 RTL8167; system32\DRIVERS\Rt64win7.sys [X]
S3 sbp2port; \SystemRoot\system32\drivers\sbp2port.sys [X]
S3 Serenum; system32\DRIVERS\serenum.sys [X]
S1 Serial; system32\DRIVERS\serial.sys [X]
S3 sermouse; \SystemRoot\system32\drivers\sermouse.sys [X]
S3 sffdisk; \SystemRoot\system32\drivers\sffdisk.sys [X]
S3 sffp_mmc; \SystemRoot\system32\drivers\sffp_mmc.sys [X]
S3 sffp_sd; \SystemRoot\system32\drivers\sffp_sd.sys [X]
S3 sfloppy; \SystemRoot\system32\drivers\sfloppy.sys [X]
S3 SiSRaid2; \SystemRoot\system32\drivers\SiSRaid2.sys [X]
S3 SiSRaid4; \SystemRoot\system32\drivers\sisraid4.sys [X]
S3 stexstor; \SystemRoot\system32\drivers\stexstor.sys [X]
S3 StillCam; system32\DRIVERS\serscan.sys [X]
S3 swenum; system32\DRIVERS\swenum.sys [X]
S1 TermDD; system32\DRIVERS\termdd.sys [X]
S3 TsUsbGD; \SystemRoot\system32\drivers\TsUsbGD.sys [X]
S3 uagp35; \SystemRoot\system32\drivers\uagp35.sys [X]
S3 uliagpkx; \SystemRoot\system32\drivers\uliagpkx.sys [X]
S3 umbus; system32\DRIVERS\umbus.sys [X]
S3 UmPass; \SystemRoot\system32\drivers\umpass.sys [X]
S3 USBAAPL64; System32\Drivers\usbaapl64.sys [X]
S3 usbaudio; system32\drivers\usbaudio.sys [X]
S3 usbccgp; system32\DRIVERS\usbccgp.sys [X]
S3 usbcir; \SystemRoot\system32\drivers\usbcir.sys [X]
S3 usbehci; system32\DRIVERS\usbehci.sys [X]
S3 usbhub; system32\DRIVERS\usbhub.sys [X]
S3 usbohci; system32\DRIVERS\usbohci.sys [X]
S3 usbprint; system32\DRIVERS\usbprint.sys [X]
S3 usbscan; system32\DRIVERS\usbscan.sys [X]
S3 USBSTOR; system32\DRIVERS\USBSTOR.SYS [X]
S3 usbuhci; \SystemRoot\system32\drivers\usbuhci.sys [X]
S0 vdrvroot; system32\drivers\vdrvroot.sys [X]
S3 vga; system32\DRIVERS\vgapnp.sys [X]
S3 vhdmp; \SystemRoot\system32\drivers\vhdmp.sys [X]
S3 viaide; \SystemRoot\system32\drivers\viaide.sys [X]
S0 volmgr; system32\drivers\volmgr.sys [X]
S0 volsnap; system32\drivers\volsnap.sys [X]
S3 vsmraid; \SystemRoot\system32\drivers\vsmraid.sys [X]
S3 WacomPen; \SystemRoot\system32\drivers\wacompen.sys [X]
S3 Wd; \SystemRoot\system32\drivers\wd.sys [X]
S3 WinUsb; system32\DRIVERS\WinUsb.sys [X]
S3 WmiAcpi; system32\DRIVERS\wmiacpi.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-08-23 18:46 - 2015-08-23 18:46 - 00000000 ____D C:\FRST
2015-08-22 19:33 - 2015-08-22 19:33 - 00015855 _____ C:\Users\Kellie\Downloads\http _www.mops.org_login_ Source=_2016-materials_discussion-questions.htm
2015-08-16 23:39 - 2015-08-21 18:18 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2015-08-14 11:42 - 2015-08-14 11:42 - 00000000 ____D C:\Users\Payton\AppData\Local\PunkBuster
2015-08-14 11:41 - 2015-08-14 11:43 - 00000000 ____D C:\Users\Payton\Documents\BFBC2
2015-08-14 11:41 - 2015-08-14 11:41 - 00000000 ____D C:\Users\Payton\AppData\Local\CEF
2015-08-12 19:33 - 2015-08-12 19:33 - 00000000 ____D C:\Users\Sam\Documents\My Games
2015-08-12 19:28 - 2015-08-12 19:31 - 00000000 ____D C:\Users\Sam\Documents\America's Army
2015-08-12 18:23 - 2015-08-12 18:23 - 00444952 _____ (Creative Labs) C:\Windows\SysWOW64\wrap_oal.dll
2015-08-12 18:23 - 2015-08-12 18:23 - 00109080 _____ (Portions © Creative Labs Inc. and NVIDIA Corp.) C:\Windows\SysWOW64\OpenAL32.dll
2015-08-12 18:23 - 2015-08-12 18:23 - 00000000 ____D C:\Program Files (x86)\OpenAL
2015-08-12 18:23 - 2015-08-12 18:23 - 00000000 ____D C:\Program Files (x86)\AGEIA Technologies
2015-08-12 18:12 - 2010-06-02 03:55 - 00527192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\XAudio2_7.dll
2015-08-12 18:12 - 2010-06-02 03:55 - 00239960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\xactengine3_7.dll
2015-08-12 18:12 - 2010-06-02 03:55 - 00074072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\XAPOFX1_5.dll
2015-08-12 18:12 - 2010-05-26 10:41 - 02106216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\D3DCompiler_43.dll
2015-08-12 18:12 - 2010-05-26 10:41 - 01868128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\d3dcsx_43.dll
2015-08-12 18:12 - 2010-02-04 09:01 - 00528216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\XAudio2_6.dll
2015-08-12 18:12 - 2010-02-04 09:01 - 00238936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\xactengine3_6.dll
2015-08-12 18:12 - 2010-02-04 09:01 - 00074072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\XAPOFX1_4.dll
2015-08-12 18:12 - 2010-02-04 09:01 - 00022360 _____ (Microsoft Corporation) C:\Windows\SysWOW64\X3DAudio1_7.dll
2015-08-10 20:39 - 2015-08-10 20:39 - 00000000 ____D C:\Users\Sam\AppData\Local\Overwolf
2015-08-10 20:34 - 2015-08-17 17:51 - 00000000 ____D C:\Users\Sam\AppData\Roaming\TS3Client
2015-08-10 20:34 - 2015-08-10 20:34 - 00001203 _____ C:\Users\Sam\Desktop\TeamSpeak 3 Client.lnk
2015-08-10 20:34 - 2015-08-10 20:34 - 00000000 ____D C:\Users\Sam\AppData\Local\TeamSpeak 3 Client
2015-08-10 20:29 - 2015-08-10 20:32 - 31071896 _____ (TeamSpeak Systems GmbH) C:\Users\Sam\Downloads\TeamSpeak3-Client-win64-3.0.17.exe
2015-08-09 11:58 - 2015-02-03 16:00 - 00608072 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvStreaming.exe
2015-08-09 11:57 - 2015-02-03 18:21 - 02558792 ____N (NVIDIA Corporation) C:\Windows\System32\nvsvcr.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 24198856 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvoglv32.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 15294280 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvcompiler.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 11272240 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvopencl.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 11209192 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvcuda.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 03987600 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvcuvid.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 00907464 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\NvIFR.dll
2015-08-09 11:55 - 2015-02-03 19:56 - 00870032 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\NvFBC.dll
2015-08-09 10:27 - 2015-07-02 20:28 - 00065896 _____ (NVIDIA Corporation) C:\Windows\SysWOW64\nvaudcap32v.dll
2015-08-09 09:25 - 2015-08-09 09:25 - 01797896 _____ (Malwarebytes Corporation) C:\Users\Sam\Downloads\JRT.exe
2015-08-03 12:02 - 2015-07-19 12:17 - 00031923 _____ C:\Users\Kellie\Documents\Steering%20Team%20Welcome%20Dinner.docx_0_3.odt
2015-08-03 11:21 - 2015-08-03 11:21 - 00000000 ____D C:\Users\Kellie\AppData\Local\CEF
2015-08-03 09:09 - 2015-08-03 09:10 - 00000000 ____D C:\Program Files\McAfee Security Scan
2015-07-25 21:00 - 2015-08-03 09:10 - 00001894 _____ C:\Users\Public\Desktop\McAfee Security Scan Plus.lnk
2015-07-25 21:00 - 2015-07-25 21:00 - 00000000 ____D C:\ProgramData\McAfee Security Scan
2015-07-25 21:00 - 2015-07-25 21:00 - 00000000 ____D C:\ProgramData\McAfee
2015-07-25 20:59 - 2015-07-25 20:59 - 00002047 _____ C:\Users\Public\Desktop\Acrobat Reader DC.lnk
2015-07-25 20:59 - 2015-07-25 20:59 - 00000000 ____D C:\Program Files (x86)\Adobe
2015-07-25 20:56 - 2015-07-25 20:56 - 00001070 _____ C:\Users\Public\Desktop\VLC media player.lnk
2015-07-25 20:55 - 2015-07-25 20:56 - 28849904 _____ C:\Users\Sam\Downloads\vlc-2.2.1-win32.exe
2015-07-25 20:54 - 2015-07-25 20:54 - 00000000 _____ C:\Windows\SysWOW64\REN85FD.tmp
2015-07-25 20:53 - 2015-07-25 20:53 - 00000000 ____D C:\Program Files\Java
2015-07-25 20:51 - 2015-07-25 20:52 - 43221600 _____ (Oracle Corporation) C:\Users\Sam\Downloads\jre-8u51-windows-x64.exe
2015-07-25 20:43 - 2015-07-25 20:43 - 00000222 _____ C:\Users\Sam\Desktop\America's Army Proving Grounds Beta.url
2015-07-25 18:02 - 2015-07-25 18:02 - 00000222 _____ C:\Users\Sam\Desktop\Hitman Absolution.url
2015-07-25 11:09 - 2015-07-25 11:09 - 00212759 _____ C:\Users\Sam\Desktop\download.htm
2015-07-25 09:51 - 2015-07-25 09:51 - 00000000 ____D C:\Users\Sam\AppData\Local\CEF

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-08-23 12:28 - 2014-09-20 15:54 - 00000000 ____D C:\Program Files (x86)\Steam
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\winevt
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\sysprep
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\spool
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\SMI
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\Setup
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\MUI
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\Msdtc
2015-08-23 12:27 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\com
2015-08-23 12:22 - 2014-06-30 08:51 - 00000000 ____D C:\Users\Kellie\Desktop\MOPS
2015-08-23 12:18 - 2015-07-06 15:29 - 00000550 _____ C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-1967305726-2435477594-1940800978-1001.job
2015-08-23 12:08 - 2015-06-27 21:57 - 00000902 _____ C:\Windows\Tasks\DropboxUpdateTaskMachineUA.job
2015-08-23 12:08 - 2014-05-31 17:00 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-08-23 11:41 - 2014-05-31 18:29 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-08-23 11:40 - 2015-07-06 15:29 - 00000646 _____ C:\Windows\Tasks\G2MUploadTask-S-1-5-21-1967305726-2435477594-1940800978-1001.job
2015-08-22 23:41 - 2014-05-31 18:29 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-08-22 21:21 - 2015-06-27 21:57 - 00000898 _____ C:\Windows\Tasks\DropboxUpdateTaskMachineCore.job
2015-08-21 18:19 - 2015-06-27 22:01 - 00000000 ___RD C:\Users\Sam\Dropbox
2015-08-21 18:19 - 2015-06-27 21:57 - 00000000 ____D C:\Users\Sam\AppData\Local\Dropbox
2015-08-21 18:18 - 2014-09-21 00:02 - 00000000 ____D C:\ProgramData\NVIDIA
2015-08-21 18:18 - 2014-05-31 16:22 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2015-08-21 18:18 - 2010-11-20 19:47 - 00296004 _____ C:\Windows\PFRO.log
2015-08-21 18:18 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-08-21 18:18 - 2009-07-13 20:51 - 00037993 _____ C:\Windows\setupact.log
2015-08-14 11:42 - 2014-09-20 21:57 - 00215128 _____ C:\Windows\SysWOW64\PnkBstrB.xtr
2015-08-14 11:42 - 2014-09-20 21:55 - 00215128 _____ C:\Windows\SysWOW64\PnkBstrB.exe
2015-08-12 19:47 - 2014-09-20 21:55 - 00291496 _____ C:\Windows\SysWOW64\PnkBstrB.ex0
2015-08-12 19:47 - 2014-09-20 21:55 - 00076152 _____ C:\Windows\SysWOW64\PnkBstrA.exe
2015-08-12 19:33 - 2014-09-20 21:57 - 00000000 ____D C:\Users\Sam\AppData\Local\PunkBuster
2015-08-12 18:23 - 2014-09-21 00:17 - 00000000 ____D C:\Program Files (x86)\NVIDIA Corporation
2015-08-12 18:23 - 2014-05-31 16:06 - 01953120 _____ C:\Windows\WindowsUpdate.log
2015-08-12 18:19 - 2014-09-21 00:15 - 00773536 _____ C:\Windows\SysWOW64\PerfStringBackup.INI
2015-08-12 18:12 - 2014-09-20 21:49 - 00027370 _____ C:\Windows\DirectX.log
2015-08-12 18:10 - 2009-07-13 19:20 - 00000000 ____D C:\Program Files\Common Files\Microsoft Shared
2015-08-11 15:08 - 2014-05-31 17:00 - 00778440 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-08-11 15:08 - 2014-05-31 17:00 - 00142536 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-08-11 02:09 - 2015-06-27 21:57 - 00000000 ____D C:\Program Files (x86)\Dropbox
2015-08-09 10:28 - 2014-09-21 00:17 - 00000000 ____D C:\ProgramData\NVIDIA Corporation
2015-08-09 10:27 - 2014-09-21 00:07 - 00000000 ____D C:\Program Files\NVIDIA Corporation
2015-08-09 10:26 - 2014-09-21 00:19 - 00000000 ____D C:\Users\Sam\AppData\Local\NVIDIA Corporation
2015-08-09 10:26 - 2014-09-21 00:19 - 00000000 ____D C:\Users\Sam\AppData\Local\NVIDIA
2015-08-07 18:48 - 2014-10-03 21:54 - 00007603 _____ C:\Users\Sam\AppData\Local\Resmon.ResmonCfg
2015-08-07 17:33 - 2014-06-09 11:16 - 00000000 ____D C:\Users\Sam\AppData\Local\Adobe
2015-08-03 11:21 - 2014-06-27 22:23 - 00000000 ____D C:\Users\Kellie\AppData\Local\Adobe
2015-07-25 20:59 - 2014-06-09 11:15 - 00000000 ____D C:\ProgramData\Adobe

Some files in TEMP:
====================
C:\Users\Kellie\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpxp2akc.dll
C:\Users\Payton\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpczjdz1.dll
C:\Users\Sam\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpg5p0bt.dll
C:\Users\Sam\AppData\Local\Temp\FP_AX_MSI_INSTALLER.exe
C:\Users\Sam\AppData\Local\Temp\ICReinstall_FileOpenerSetup.exe
C:\Users\Sam\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe
C:\Users\Sam\AppData\Local\Temp\jre-8u40-windows-au.exe
C:\Users\Sam\AppData\Local\Temp\nvSCPAPI.dll
C:\Users\Sam\AppData\Local\Temp\nvStInst.exe

==================== Known DLLs (Whitelisted) =========================

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\dnsapi.dll => MD5 is legit
C:\Windows\SysWOW64\dnsapi.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION
C:\Windows\System32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION

==================== Restore Points =========================

Restore point made on: 2015-07-05 19:58:40
Restore point made on: 2015-07-12 23:22:32
Restore point made on: 2015-07-20 23:06:15
Restore point made on: 2015-08-03 13:06:10
Restore point made on: 2015-08-12 18:10:57
Restore point made on: 2015-08-19 23:00:18
Restore point made on: 2015-08-23 12:24:05

==================== Memory info ===========================

Percentage of memory in use: 10%
Total physical RAM: 8191.49 MB
Available physical RAM: 7371.96 MB
Total Virtual: 8189.69 MB
Available Virtual: 7355.67 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:931.41 GB) (Free:792.35 GB) NTFS
Drive g: (USB Disk) (Removable) (Total:1.87 GB) (Free:1.86 GB) FAT
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[system with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 041DE014)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=931.4 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 1.9 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=1.9 GB) - (Type=06)

LastRegBack: 2015-08-21 23:27

==================== End of log ============================


Edited by hamluis, 24 August 2015 - 10:11 AM.
Moved from Win 7 to Malware Removal Logs - Hamluis.


BC AdBot (Login to Remove)

 


m

#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
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Posted 27 August 2015 - 05:02 PM

Greetings Sam and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. Please run the following for me.

===================================================

System Restore from System Recovery Options

--------------------

Use one of the following two ways to enter System Recovery Options from the Advanced Boot Options:

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
Once you are in the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select System Restore (please be patient as it may take a minute or two to load)
  • Select Next
  • If necessary check Show restore points older than 5 days
  • Left click on the Restore Point dated prior to the removal of Avast then click Next
  • If you receive a caution screen, make sure your System Drive (C:) is checked, then click Next
  • Click Finish and allow System Restore to run.
  • Attempt to boot your computer into Normal Mode or, if unsuccessful, Safe Mode
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • Does your computer boot?

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 35,565 posts
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  • Gender:Male
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  • Local time:09:22 PM

Posted 30 August 2015 - 02:00 PM

Greetings,

===================================================

3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 35,565 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:09:22 PM

Posted 01 September 2015 - 08:59 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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