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I HATE WINDOWS 8.1 OR SPYWARE THAT IS ON THIS COMPUTER


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21 replies to this topic

#1 justmeandmycomputer

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Posted 23 August 2015 - 01:22 PM

I am having several issues with my new computer windows 8.1.  The internet connection is very terrible and only keeps one bar on the internet connection bar. Which is making the computer slow as ever. I downloaded a program a few months back that I thought was giving me the problem but it seems to be somehting else. It is taking pages at least  mintues to load.  That one bar of internet connections seems to eventually disappear then I have no internet connection at all until I go to my panel and select connect automatically. I am not sure why that is not staying as conncect automatically but maybe you guys can help me to understand why the computer is acting strange. I also have a HP officejet printer that is not allowing me to print. I have downloaded the drivers for windows 8.1 for the printer but still no luck. I tried getting help thru HP chat sessions but my computer is so slow that everytime I try to chat I am losing the connection. My daughter and I are in school and really need these computers to work. I have two computers in the same room on the same network but neither is working. I have a topic starter on the other computer as well.  It is running windows 8.1 can anyone please help me get this to working because I have assignments that are do and can't work with this terrible connection problem along with some malware.

 

Thanks


Edited by hamluis, 23 August 2015 - 01:47 PM.
Moved from Web Browsing/Email to Win 8 - Hamluis.


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#2 hamluis

hamluis

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Posted 23 August 2015 - 01:47 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dc3

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Posted 23 August 2015 - 01:58 PM

You have two computers on the same network and neither is working online?

 

I'm guessing you are using a router?

 

Have you tied resetting the router?

 

How are you connecting to the router, wireless or Ethernet cable?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 justmeandmycomputer

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Posted 23 August 2015 - 02:12 PM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Ericka (ATTENTION: The logged in user is not administrator) on 23-08-2015 at 12:11:13
Running from "C:\Users\Ericka\Downloads"
Microsoft Windows 8.1  (X64)
Model: 110-243w Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/23/2015 11:42:16 AM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion DCS server
 
Error: (08/23/2015 11:39:08 AM) (Source: Chrome) (User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=44.0.2403.155;lang=;guid=BE0BF6534A4F456897AD621E97FC01CA;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\6ec06f51-bbe5-42bb-b7ce-d6a2e90b68a0.dmp
 
Error: (08/23/2015 11:36:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_winethc.dll, version: 6.3.9600.16384, time stamp: 0x5215f00d
Faulting module name: USER32.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000142
Fault offset: 0x00000000000ec180
Faulting process id: 0x10d4
Faulting application start time: 0xrundll32.exe_winethc.dll0
Faulting application path: rundll32.exe_winethc.dll1
Faulting module path: rundll32.exe_winethc.dll2
Report Id: rundll32.exe_winethc.dll3
Faulting package full name: rundll32.exe_winethc.dll4
Faulting package-relative application ID: rundll32.exe_winethc.dll5
 
Error: (08/23/2015 11:35:49 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_winethc.dll, version: 6.3.9600.16384, time stamp: 0x5215f00d
Faulting module name: USER32.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000142
Fault offset: 0x00000000000ec180
Faulting process id: 0x1374
Faulting application start time: 0xrundll32.exe_winethc.dll0
Faulting application path: rundll32.exe_winethc.dll1
Faulting module path: rundll32.exe_winethc.dll2
Report Id: rundll32.exe_winethc.dll3
Faulting package full name: rundll32.exe_winethc.dll4
Faulting package-relative application ID: rundll32.exe_winethc.dll5
 
Error: (08/23/2015 11:00:04 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (08/22/2015 01:28:27 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (08/21/2015 06:24:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 40.0.2.5702, time stamp: 0x55cc03bd
Faulting module name: mozglue.dll, version: 40.0.2.5702, time stamp: 0x55cbf190
Exception code: 0x80000003
Fault offset: 0x0000e631
Faulting process id: 0xc8
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5
 
Error: (08/21/2015 06:24:26 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 40.0.2.5702 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 384
 
Start Time: 01d0dc6a6da7a711
 
Termination Time: 218
 
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
 
Report Id: 534211c2-486c-11e5-8281-6451062d64b6
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (08/21/2015 04:27:20 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005
 
Error: (08/21/2015 04:06:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe_winethc.dll, version: 6.3.9600.16384, time stamp: 0x5215f00d
Faulting module name: USER32.dll, version: 6.3.9600.17736, time stamp: 0x550f4336
Exception code: 0xc0000142
Fault offset: 0x00000000000ec180
Faulting process id: 0x13bc
Faulting application start time: 0xrundll32.exe_winethc.dll0
Faulting application path: rundll32.exe_winethc.dll1
Faulting module path: rundll32.exe_winethc.dll2
Report Id: rundll32.exe_winethc.dll3
Faulting package full name: rundll32.exe_winethc.dll4
Faulting package-relative application ID: rundll32.exe_winethc.dll5
 
 
System errors:
=============
Error: (08/23/2015 11:24:55 AM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.0.2 with the system
having network hardware address 34-4D-F7-82-3C-28. Network operations on this system may
be disrupted as a result.
 
Error: (08/23/2015 10:47:06 AM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (08/22/2015 11:18:21 AM) (Source: DCOM) (User: Johnsons)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
Error: (08/22/2015 11:17:51 AM) (Source: DCOM) (User: Johnsons)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
Error: (08/22/2015 09:34:53 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:41:08 PM on ‎8/‎21/‎2015 was unexpected.
 
Error: (08/21/2015 04:01:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:30:10 PM on ‎8/‎21/‎2015 was unexpected.
 
Error: (08/21/2015 02:50:10 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:47:58 PM on ‎8/‎16/‎2015 was unexpected.
 
Error: (08/16/2015 09:47:58 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:47:49 PM on ‎8/‎15/‎2015 was unexpected.
 
Error: (08/15/2015 03:44:33 PM) (Source: DCOM) (User: Johnsons)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
Error: (08/15/2015 03:44:02 PM) (Source: DCOM) (User: Johnsons)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
 
Microsoft Office Sessions:
=========================
Error: (08/23/2015 11:42:16 AM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147012894
 
Error: (08/23/2015 11:39:08 AM) (Source: Chrome)(User: NT AUTHORITY)
Description: Chrome has encountered a fatal error.
ver=44.0.2403.155;lang=;guid=BE0BF6534A4F456897AD621E97FC01CA;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\6ec06f51-bbe5-42bb-b7ce-d6a2e90b68a0.dmp
 
Error: (08/23/2015 11:36:21 AM) (Source: Application Error)(User: )
Description: rundll32.exe_winethc.dll6.3.9600.163845215f00dUSER32.dll6.3.9600.17736550f4336c000014200000000000ec18010d401d0ddd29b54938aC:\windows\System32\rundll32.exeUSER32.dlld908a868-49c5-11e5-8285-6451062d64b6
 
Error: (08/23/2015 11:35:49 AM) (Source: Application Error)(User: )
Description: rundll32.exe_winethc.dll6.3.9600.163845215f00dUSER32.dll6.3.9600.17736550f4336c000014200000000000ec180137401d0ddd28825b31bC:\windows\System32\rundll32.exeUSER32.dllc5f5522e-49c5-11e5-8285-6451062d64b6
 
Error: (08/23/2015 11:00:04 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005
 
Error: (08/22/2015 01:28:27 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005
 
Error: (08/21/2015 06:24:26 PM) (Source: Application Error)(User: )
Description: plugin-container.exe40.0.2.570255cc03bdmozglue.dll40.0.2.570255cbf190800000030000e631c801d0dc6a8a2d2eefC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dll86860424-486c-11e5-8281-6451062d64b6
 
Error: (08/21/2015 06:24:26 PM) (Source: Application Hang)(User: )
Description: firefox.exe40.0.2.570238401d0dc6a6da7a711218C:\Program Files (x86)\Mozilla Firefox\firefox.exe534211c2-486c-11e5-8281-6451062d64b6
 
Error: (08/21/2015 04:27:20 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005
 
Error: (08/21/2015 04:06:32 PM) (Source: Application Error)(User: )
Description: rundll32.exe_winethc.dll6.3.9600.163845215f00dUSER32.dll6.3.9600.17736550f4336c000014200000000000ec18013bc01d0dc660549714bC:\windows\System32\rundll32.exeUSER32.dll42fd241d-4859-11e5-8281-6451062d64b6
 
 
=========================== Installed Programs ============================
 
4 Elements II (HKLM-x32\...\WTA-d5787fb2-1d19-4c26-801b-07a662aefdcb) (Version: 2.2.0.98 - WildTangent) Hidden
4500_G510gm_Help (HKLM-x32\...\{DF0B357C-5874-47D0-81E7-79AA890B0CE0}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
4500G510gm (HKLM-x32\...\{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}) (Version: 140.0.001.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (HKLM-x32\...\{28379381-B56A-43e1-B505-3098D82B1C30}) (Version: 140.0.001.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Reader 9.1 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A91000000001}) (Version: 9.1.0 - Adobe Systems Incorporated)
Airport Mania (HKLM-x32\...\WTA-530a13e5-0623-4a00-8921-e9b6dc4f304c) (Version: 2.2.0.95 - WildTangent) Hidden
Alcor Micro USB Card Reader Driver  (HKLM-x32\...\{7F28165B-148D-4672-AA21-469D9E6E3CB6}) (Version: 20.21.3317.03861 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader Driver  (HKLM-x32\...\AmUStor) (Version: 20.21.3317.03861 - Alcor Micro Corp.)
AMD Catalyst Install Manager (HKLM\...\{7288D4D9-90E0-2B03-43D0-0BB6D4496577}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.3.2225 - AVAST Software)
Azkend 2: The World Beneath (HKLM-x32\...\WTA-d2dcc80f-d782-4562-9976-a3befc755fae) (Version: 2.2.0.98 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\WTA-2e395372-4ae3-48e0-96e7-11380f8de970) (Version: 2.2.0.98 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WTA-82fa9f09-06db-40fd-a79c-38c7aa451b8b) (Version: 2.2.0.97 - WildTangent) Hidden
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
Build-a-lot (HKLM-x32\...\WTA-e0f9c7b9-747e-4c49-930d-066a0234d92a) (Version: 2.2.0.98 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.07 - Piriform)
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-88e72b8f-5f34-4b54-85cc-865e96e795b2) (Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-9997cabd-3a1b-40c8-9f0d-ea3060866406) (Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (HKLM-x32\...\WTA-639eff8b-4a24-43d7-9ca5-4533872e8ba4) (Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6805 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3103 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3215 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3212 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (HKLM-x32\...\WTA-3b647778-265a-43d2-b0f8-c5759e07a87c) (Version: 3.0.2.32 - WildTangent) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 140.0.185.000 - Hewlett-Packard) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Enterprise (HKLM-x32\...\{AC12C79A-0F24-47F7-87E2-69F204D20296}) (Version: 140.0.001.000 - Hewlett-Packard) Hidden
Farm Frenzy (HKLM-x32\...\WTA-0cae9e56-fda8-4275-a470-9524e2924829) (Version: 2.2.0.98 - WildTangent) Hidden
Fax (HKLM-x32\...\{9294F169-72EE-4D74-AE92-CA25F64B4FF8}) (Version: 140.0.307.000 - Hewlett-Packard) Hidden
Fishdom 3: Collector's Edition (HKLM-x32\...\WTA-0c8d7802-4a06-4f23-93c3-1c25dc569fe6) (Version: 3.0.2.38 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-eaf05b15-b9a9-448b-9b62-468dc88ce781) (Version: 2.2.0.110 - WildTangent) Hidden
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (HKLM-x32\...\WTA-ac1a8ca9-4329-41e7-aab6-f72dfeed040f) (Version: 2.2.0.98 - WildTangent) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Documentation (HKLM-x32\...\{06600E94-1C34-40E2-AB09-D30AECF78172}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP Officejet 4500 G510g-m Corporate Edition 14.0 (HKLM\...\{2CA31A50-60D3-49A1-821E-9FE78E87BCE1}) (Version: 14.0 - HP)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}) (Version: 8.0.29.6 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.298.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
Jewel Match 3 (HKLM-x32\...\WTA-2a66a282-a7ce-478f-b7d1-b1cac825f122) (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WTA-b61a81ae-1568-427b-bccd-bab0264a6f98) (Version: 2.2.0.95 - WildTangent) Hidden
King Oddball (HKLM-x32\...\WTA-ba771b5b-edfc-4bc4-9477-7bec71741a0e) (Version: 3.0.2.48 - WildTangent) Hidden
Luxor Evolved (HKLM-x32\...\WTA-6e187749-d3e1-46f9-805c-c535ce814c00) (Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe (HKLM-x32\...\WTA-ce81e689-75b5-4c83-8717-c54a12814448) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4737.1003 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{45898170-E68C-4F02-AA35-C2186BF347A3}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{B39A6825-EA20-43EA-AB2D-A6BC0298D9A1}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Mozilla Firefox 40.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.2 (x86 en-US)) (Version: 40.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.2.5702 - Mozilla)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-3858e9d0-78a4-46c0-9e48-a86b8ff49689) (Version: 2.2.0.98 - WildTangent) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Peggle Nights (HKLM-x32\...\WTA-dc2dc146-6903-4e50-a5f5-54366dba9761) (Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WTA-620d1ab5-d339-4ec9-a1cd-fa18ef6ee8ed) (Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-e102f4dd-46e5-4e46-8a2f-6d8ed2f84b69) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-517d828a-cf48-4cf9-9108-26dbee072d4c) (Version: 2.2.0.97 - WildTangent) Hidden
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.7001 - CyberLink Corp.) Hidden
Roads of Rome 3 (HKLM-x32\...\WTA-b30daacb-5cf9-4055-9a14-70e5ef0efbad) (Version: 2.2.0.98 - WildTangent) Hidden
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.253.000 - Hewlett-Packard) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.299.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.342.000 - Hewlett-Packard) Hidden
Tales of Lagoona (HKLM-x32\...\WTA-9d3c5d96-1e84-4456-af6d-0f0d5ce44238) (Version: 2.2.0.110 - WildTangent) Hidden
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.596.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.297.000 - Hewlett-Packard) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (HKLM-x32\...\WTA-8faa85b1-f852-48e2-bfba-90159ad0060d) (Version: 3.0.2.32 - WildTangent) Hidden
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.297.017 - Hewlett-Packard) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.10.15 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Youda Jewel Shop (HKLM-x32\...\WTA-35e1e3a9-5999-43e5-926c-c1702c6237b1) (Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (HKLM-x32\...\WTA-ec4c8396-4afb-4fe0-9786-178b374158f3) (Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 20%
Total physical RAM: 7612.6 MB
Available physical RAM: 6036.46 MB
Total Virtual: 8828.6 MB
Available Virtual: 7073.27 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:915.39 GB) (Free:867.78 GB) NTFS
2 Drive d: (Recovery Image) (Fixed) (Total:14.64 GB) (Free:1.8 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JOHNSONS
 
Administrator            Ericka                   Guest                    
Johnson Family           rodney                   
 
 
**** End of log ****


#5 justmeandmycomputer

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Posted 23 August 2015 - 02:21 PM

I was able to run the speecy but it will not give me the data here is the message I am getting. 



#6 justmeandmycomputer

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Posted 23 August 2015 - 02:26 PM

 


#7 justmeandmycomputer

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Posted 23 August 2015 - 02:31 PM

i am using a Linksys wireless router. Just wanted you to know earlier I selected troubleshooting my network in the control panel and it gave me to errors: 1) Wi-Fi doesnt have a valid IP configuration 2) Problem with wireless or access point. Not sure if this will help or mean anything but I was just trying to find out what was wrong and ran upon this option in my control panel. I really hate Windows 8.1



#8 dc3

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Posted 23 August 2015 - 02:37 PM

 
Please download and install Farbar Service Scanner.
 
When FSS opens you will see an image like the one below.  
 
FSS1_zpsed396cd9.png
 
Place checks in all of the boxes and then click on Scan
 
When the Scan is complete a log similar to the one below will open.  Copy and then paste this in your topic.
 
FSS2_zps8ffbee2d.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 justmeandmycomputer

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Posted 23 August 2015 - 03:01 PM

Farbar Service Scanner Version: 26-07-2015
Ran by Ericka (ATTENTION: The logged in user is not administrator) on 23-08-2015 at 13:00:16
Running from "C:\Users\Ericka\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#10 dc3

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Posted 23 August 2015 - 03:15 PM

I asked previously, did you reset your browser.

 

Have you tried a Ethernet card?

 

You have two computer's connected to the router, and neither of them works online properly?

 

Are these laptops, desktops, or both?

 

If they are desktops, how are you connecting to the router?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 justmeandmycomputer

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Posted 23 August 2015 - 03:44 PM

I don't remember resetting my browser. No I haven't tried an ethernet card? Both of my computer's are connected to the router and this one is the only one that is having the connection problem.  Both computers are desktop!



#12 dc3

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Posted 23 August 2015 - 03:56 PM

My bad, that should had read reset your router.

 

And it should also have read Ethernet cable.

 

Back to the present time... what are you using to connect to the router, a USB wifi connector, or a pci card?

 

Do you have a Ethernet cable you can try.

 

 

 

My wife has been very ill and I've had to drive her an hour and a half each way to the clinic for the last six days.  My brain has turned to mush.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 justmeandmycomputer

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Posted 23 August 2015 - 04:06 PM

I have a usb wifi connector in just one of the computers. The computer we are working on does not have a usb wifi connector, do I need one for this one as well?



#14 justmeandmycomputer

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Posted 23 August 2015 - 04:21 PM

Pages are loading terribly slow.   Please let me try another computer. It's taking too long to just to load for me.  Thanks and bare with me.



#15 Atomic77

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Posted 25 August 2015 - 11:53 PM

Some  Computers do have built in wireless. or wifi.


ATOMIC77

​GEEKED AT BIRTH





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