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Browser Totally Hijacked

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#1 RockVacirca


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Posted 23 August 2015 - 11:51 AM

I am in desperate need of some help.

Today I noticed that my Firefox browser on my desktop PC running 64 bit Windows 7 Home Premium was redirecting URL links to 'other' sites and also started popping up ads. When I went to the bleepingcomputer website I found all links were replaced with links to advertising sites.

I ran Malwarebytes and it found a couple of trojans and a host of PUPS. It quarantined them all. Two I remember were DNSUnlocker and AutoTinker. Superantispyware found nothing, as did Avast.

However, on reboot the redirects were still there, including DNSUnlocker powered redirects whu=ich Malwarebytes had previously deleted.


I uninstalled Firefox (my main browser) and Chrome (used rarely), and reinstalled afresh, but, all the redirecting was still there (I only checked on Firefox).

I then ran Hitman, CCleaner and ADWCleaner, and Junkware Removal Tool. ADWCleaner and JRT found stuff, cleaned it, but on reboot all the redirecting was still there.


I am currently running ESET and so far it has foung a few instances of Android/Exploit.Lotoor.EZ trojan (strange, as I thought that would have been phone malware, rather than a Windows PC)

I really need help.


(written from my backup laptop)



Edited by RockVacirca, 23 August 2015 - 12:04 PM.

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#2 buddy215


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Posted 23 August 2015 - 01:07 PM

After Eset completes and it has not solved the problem, then you will need to start a new topic in the Malware Removal Forum.


Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.


DO NOT bump your new topic. Wait for a response from one of the Team Members.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

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