Posted 23 August 2015 - 06:11 AM
The original Cryptolocker infection does not exist anymore and hasn't for over a year. Any references to CryptoLocker and retrieving keys for it will not work anymore. There are several copycat and fake ransomware variants which use the CryptoLocker name but those infections are not the same.
Are there any file extensions appended to your files...such as .ecc, .ezz, .exx, .zzz, .xyz, .aaa, .CTBL, .CTB2, .XTBL, .encrypted, .vault, .HA3, .toxcrypt or 6-7 length extension consisting of random characters?
Did you find any ransom note? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a random named .html, .txt, .png, .bmp, .url file.
These are some examples.
HELP_DECRYPT.TXT, HELP_DECRYPT.HTML, HELP_DECRYPT.URL, HELP_DECRYPT.PNG
HELP_TO_DECRYPT_YOUR_FILES.bmp, HELP_TO_DECRYPT_YOUR_FILES.txt, HELP_RESTORE_FILES.txt
HELP_TO_SAVE_FILES.txt, HELP_TO_SAVE_FILES.bmp, RECOVERY_KEY.txt, DecryptAllFiles.txt
DECRYPT_INSTRUCTION.TXT, DECRYPT_INSTRUCTION.HTML, DECRYPT_INSTRUCTION.URL
About_Files, HOW_TO_DECRYPT_FILES.txt, encryptor_raas_readme_liesmich.txt
RECOVERY_FILES.html, RECOVERY_FILES.txt, Recovery_File_*****.html, Recovery_File_*****.txt
restore_files_*****.html, restore_files_*****.txt (where ***** are random characters)
Once you have identified which particular ransomware you are dealing with, I can direct you to the appropriate discussion topic for further assistance.
.Windows Insider MVP 2017-2018Microsoft MVP Reconnect 2016Microsoft MVP Consumer Security 2007-2015 Member of UNITE, Unified Network of Instructors and Trusted EliminatorsIf I have been helpful & you'd like to consider a donation, click