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Event 1000, Application error


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#1 Mairon

Mairon

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Posted 22 August 2015 - 09:46 PM

Hi, I've been playing several games on Windows 7 and most of them randomly crash without explanation. I run Windows 7 Enterprise 32 bit, Service pack 1. I've discovered it's an Application error 1000 in Windows log. Here's the info:

 

+ System

    - Provider
      [ Name] Application Error
    - EventID 1000
      [ Qualifiers] 0
      Level 2       Task 100       Keywords 0x80000000000000     - TimeCreated
      [ SystemTime] 2015-08-23T02:13:55.000000000Z
      EventRecordID 7152       Channel Application       Computer       Security

- EventData

      Napoleon.exe       1.0.0.0       4b7c008a       Napoleon.exe       1.0.0.0       4b7c008a       c0000005       0012a0ab       384       01d0dd3dbbc765f3       E:\Napoleon Total War\Napoleon Total War\Napoleon.exe       E:\Napoleon Total War\Napoleon Total War\Napoleon.exe      

9a9c6e48-493c-11e5-82fd-d8cb8a1d798c

 

 

It is really annoying and I don't know what to do. I have updated all drivers, installed the latest ones, scanned for viruses and malware but nothing seems to help. 

Scanning through the event log, I've discovered Application error 1000 and Application hang 1002 are occurring with other programs too. 

 

I would appreciate if someone has an info on what might cause these problems. 


Edited by Orange Blossom, 23 August 2015 - 01:22 AM.
Moved to BSOD forum. ~ OB


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

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Posted 23 August 2015 - 05:49 AM

IMO...application hangs are (generally) the result of bad coding in the program.

 

I have a video-edit program that I've used for years...that really is the only program that ever hangs on any of my systems.  I just close the program via Task Manager and reopen it.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Mairon

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Posted 23 August 2015 - 11:54 AM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by MAIRON (administrator) on 23-08-2015 at 18:44:10
Running from "E:\ DOWNLOAD"
Microsoft Windows 7 Enterprise  Service Pack 1 (X86)
Model: MS-7817 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/23/2015 04:13:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Faulting module name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Exception code: 0xc0000005
Fault offset: 0x0012a0ab
Faulting process id: 0x384
Faulting application start time: 0xNapoleon.exe0
Faulting application path: Napoleon.exe1
Faulting module path: Napoleon.exe2
Report Id: Napoleon.exe3
 
Error: (08/23/2015 01:29:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Faulting module name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Exception code: 0xc0000005
Fault offset: 0x00703afc
Faulting process id: 0x828
Faulting application start time: 0xNapoleon.exe0
Faulting application path: Napoleon.exe1
Faulting module path: Napoleon.exe2
Report Id: Napoleon.exe3
 
Error: (08/21/2015 11:13:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Faulting module name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Exception code: 0xc0000005
Fault offset: 0x00f628ea
Faulting process id: 0x16dc
Faulting application start time: 0xNapoleon.exe0
Faulting application path: Napoleon.exe1
Faulting module path: Napoleon.exe2
Report Id: Napoleon.exe3
 
Error: (08/21/2015 09:43:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Faulting module name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Exception code: 0xc0000005
Fault offset: 0x0012a0ab
Faulting process id: 0x4f0
Faulting application start time: 0xNapoleon.exe0
Faulting application path: Napoleon.exe1
Faulting module path: Napoleon.exe2
Report Id: Napoleon.exe3
 
Error: (08/21/2015 09:11:10 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/21/2015 08:38:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/21/2015 08:38:46 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/21/2015 08:38:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="arm",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/21/2015 06:55:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Faulting module name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Exception code: 0xc0000005
Fault offset: 0x00f3ff76
Faulting process id: 0x125c
Faulting application start time: 0xNapoleon.exe0
Faulting application path: Napoleon.exe1
Faulting module path: Napoleon.exe2
Report Id: Napoleon.exe3
 
Error: (08/21/2015 05:45:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Faulting module name: Napoleon.exe, version: 1.0.0.0, time stamp: 0x4b7c008a
Exception code: 0xc0000005
Fault offset: 0x00703afc
Faulting process id: 0x4d8
Faulting application start time: 0xNapoleon.exe0
Faulting application path: Napoleon.exe1
Faulting module path: Napoleon.exe2
Report Id: Napoleon.exe3
 
 
System errors:
=============
Error: (08/23/2015 03:23:51 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 
%%5
 
Error: (08/23/2015 03:23:49 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (08/23/2015 03:13:52 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (08/23/2015 03:13:52 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
 
Feature: %%886
 
Error Code: 0x80070005
 
Error description: Access is denied. 
 
Reason: %%892
 
Error: (08/22/2015 12:01:02 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 
%%5
 
Error: (08/22/2015 12:00:58 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (08/22/2015 11:51:03 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (08/22/2015 11:51:04 AM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
 
Feature: %%886
 
Error Code: 0x80070005
 
Error description: Access is denied. 
 
Reason: %%892
 
Error: (08/21/2015 03:12:14 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 
%%5
 
Error: (08/21/2015 03:12:11 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
 
µTorrent (HKLM\...\uTorrent) (Version: 3.2.2.28500 - BitTorrent Inc.)
ACDSee 10 Photo Manager (HKLM\...\{F8B98EB6-FC06-45BF-87D4-9784E0408611}) (Version: 10.0.219 - ACD Systems International)
Adobe Flash Player 18 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{6649FF3E-5231-B481-3376-8108FDF1EAD3}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Catalyst Control Center - Branding (HKLM\...\{11087D24-567D-7D88-69C6-D7A08B5F4C47}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{4EDA53D8-68CE-33DA-6687-863195CDEB69}) (Version: 2015.0715.2138.37093 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (HKLM\...\{436CF2AB-6488-B345-44BA-23F065A81F6D}) (Version: 2015.0715.2138.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (HKLM\...\{649B1851-9752-BE9B-4164-70289E7BE96D}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (HKLM\...\{23855BE1-7956-F0D2-0F59-9162C4F045C3}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (HKLM\...\{00C18E1F-30B5-F209-EF0B-BDD7B6A8B913}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (HKLM\...\{5332A2C5-1556-5994-F173-8797194D81B2}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (HKLM\...\{16FE2F2A-D307-688C-5762-7D2F7A56AE5D}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (HKLM\...\{AB45E9CC-EF6D-F4BA-1767-67B824826C16}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (HKLM\...\{236CDE7B-A9F3-35E2-DDDA-44A54BF26566}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (HKLM\...\{9D07FB37-A54A-9B5D-11DB-30892A492C02}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (HKLM\...\{2C35616C-170A-4415-4688-38F44DF3BDB5}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (HKLM\...\{EEF8C3CA-21B8-23E2-CEB5-8B0E607BAB22}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (HKLM\...\{A6687272-04A5-B5CB-D8CA-3246F37040E5}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (HKLM\...\{DDC891AB-E8BD-E3F1-A6E6-8C0F2E6F4444}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (HKLM\...\{C02D9FD9-E457-9A86-C34F-73B2538FF59C}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (HKLM\...\{DD7B521B-44F0-124C-AE58-0F63BC7C8FEB}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (HKLM\...\{D893582B-DB9E-124E-E2B6-EC94FBEE7EE3}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (HKLM\...\{5AFFCD06-E88F-3A4C-8F6C-DA72B6E61A5E}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (HKLM\...\{E77E5D6B-DBAE-D7B4-11D6-9BC02178AF8C}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (HKLM\...\{1E125A0E-45F1-7566-3B7A-8701C7C61970}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (HKLM\...\{12F6813C-C9E9-0E2F-6CD2-C2C50B85DAAF}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (HKLM\...\{7DA4344F-EF4C-AC3D-6000-85A34E45085B}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (HKLM\...\{04BC4150-8B2D-D2AD-0BF4-FB42FF99A338}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (HKLM\...\{A7233871-3F53-BA40-8E14-C87EFDAFAA41}) (Version: 2015.0715.2137.37093 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.08 - Piriform)
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
Designer Pro 10 Update (HKLM\...\{C5BBFBDE-B721-49B5-A376-0D7CCDE8CB24}) (Version: 10.1.5.37495 - Xara Group Ltd) Hidden
Foxit Reader (HKLM\...\Foxit Reader) (Version:  - )
Foxit Toolbar (HKLM\...\Ask Toolbar_is1) (Version: 4.1.0.5 - Ask.com)
GOM Player (HKLM\...\GOM Player) (Version: 2.2.62.5207 - Gretech Corporation)
Google Chrome (HKLM\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Earth (HKLM\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.34 - Intel Corporation)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Metric Collection SDK 35 (HKLM\...\{C2B5B5B0-2545-4E94-B4BA-548D4BF0B196}) (Version: 1.2.0010.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Raptr (HKLM\...\Raptr) (Version:  - )
Realtek Ethernet Controller Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.77.1126.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7293 - Realtek Semiconductor Corp.)
Skype™ 7.7 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.7.103 - Skype Technologies S.A.)
Total Commander (Remove or Repair) (HKLM\...\Totalcmd) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VGA Boost (HKLM\...\{809ACFAE-9A4D-4C60-9223-D8B615CD8CBA}}_is1) (Version: 1.0.0.8 - MSI)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
Xara Designer Pro X10 (HKLM\...\{602E8EC5-3650-4BD1-8BF2-73045E1F4EF6}) (Version: 10.1.3.35257 - Xara Group Ltd) Hidden
Xara Designer Pro X10 (HKLM\...\MX.{602E8EC5-3650-4BD1-8BF2-73045E1F4EF6}) (Version: 10.1.3.35257 - Xara Group Ltd)
Xvid Video Codec (HKLM\...\Xvid Video Codec 1.3.2) (Version: 1.3.2 - Xvid Team)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 41%
Total physical RAM: 3544.03 MB
Available physical RAM: 2077.64 MB
Total Virtual: 7086.37 MB
Available Virtual: 5259.53 MB
 
========================= Partitions: =====================================
 
1 Drive c: (W7) (Fixed) (Total:97.56 GB) (Free:67.04 GB) NTFS
2 Drive d: (MAIRON) (Fixed) (Total:172.79 GB) (Free:172.7 GB) NTFS
3 Drive e: (DATA) (Fixed) (Total:195.31 GB) (Free:164.63 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MAIRON-PC
 
Administrator            Guest                    MAIRON                     
 
 
**** End of log ****

 

 

Here's the log. 
 
 
And the snapshot. 





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