Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

since windows 10 can't access router setup


  • Please log in to reply
8 replies to this topic

#1 tlssio

tlssio

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:24 AM

Posted 22 August 2015 - 09:26 AM

Since up grading to windows 10 I can no longer access my router setup page. When I type in the address nothing happens the little circle just keeps spinning. I tried chrome and get the same thing. I also tried from 2 different computers, both running windows 10. the router is an ASUS AC router.


Edited by tlssio, 22 August 2015 - 09:28 AM.


BC AdBot (Login to Remove)

 


#2 BadAsAl

BadAsAl

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:24 AM

Posted 22 August 2015 - 09:34 AM

Are you using the IP address of the router? Did you confirm it is the default gateway IP using ipconfig?



#3 tlssio

tlssio
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:24 AM

Posted 22 August 2015 - 09:55 AM

yes to both questions 192.168.1.1 is the one I am using.



#4 packetanalyzer

packetanalyzer

  • Members
  • 954 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:10:24 AM

Posted 22 August 2015 - 10:17 AM

What AV are you using on the Windows 10 computer?

 

You said you cannot login to your ASUS AC router since you upgraded to Windows 10. Can you login to your ASUS AC router with a different computer that is not running Windows 10?



#5 tlssio

tlssio
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:24 AM

Posted 22 August 2015 - 10:24 AM

sorry all computers I have are on windows 10



#6 JohnC_21

JohnC_21

  • Members
  • 24,832 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:24 AM

Posted 22 August 2015 - 10:45 AM

Can you disable the Windows 10 firewall and see if you can enter your router's page?



#7 packetanalyzer

packetanalyzer

  • Members
  • 954 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:10:24 AM

Posted 22 August 2015 - 10:51 AM

If disabling the Windows 10 firewall does not work, can you try starting the computer with a Linxu boot disc?



#8 tlssio

tlssio
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:24 AM

Posted 22 August 2015 - 11:50 AM

I apologies  for taking up your time I fixed it. I dug out an old computer from my garage running vista it had the same problem so I cycled the power to my router and it works fine I was able to make the changes I needed to Thank you for the help.



#9 JohnC_21

JohnC_21

  • Members
  • 24,832 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:24 AM

Posted 22 August 2015 - 12:18 PM

Glad you got it sorted out and thanks for taking the time to post the solution. 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users