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Laptop freezes when I open new web pages


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#1 sparklestar

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Posted 21 August 2015 - 08:52 PM

When I open new web pages, the whole laptop freezes for many seconds.

 

The website could be anything, a weather site, netflix, youtube, or some other random site.

 

Also, it does not always do this, and sometimes I will open a specific site and it doesn't do it, but another time I open the same site and it does do it. But it does do it several times a day.

 

It has been doing this since I got it new, it just seems to be getting worse, more frequent and longer.

 

 

 

Avast and Malware Bytes both say the computer is clean. And this seems like some kind of harddrive lag issue?? I don't know?


Edited by sparklestar, 22 August 2015 - 07:27 PM.


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#2 hamluis

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Posted 22 August 2015 - 08:16 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 sparklestar

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Posted 22 August 2015 - 07:28 PM

ipconfig /dnsflush  seems to have fixed it single handedly



#4 hamluis

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Posted 23 August 2015 - 05:33 AM

Appreciate the feedback, glad you resolved it :).

 

Happy computing :).

 

Louis






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