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Have upgrade icon but no email option


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#1 athegn

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Posted 21 August 2015 - 01:06 PM

I had the Win 10 icon on my, Win 7 Home Premium, 64bit machine before I had to replace the HDD.

I have now replaced the HDD and reinstalled, from the recovery disks, Win 7 Home Premium completely i.e. clean installed not just repair.

I also installed Windows Upgrade KB3035583 and have got the icon.

I click on the icon and click on the Reserve WIn 10 option but do not get the following option to add an email address to receive confirmation of the reserve, so I don't know if I have reserved the upgrade.

 

I clicked the icon on another Win7 32bit machine I have and did get the email option; for other reasons I downloaded the 32bit .iso and upgraded from that - it went well..

Do I need to install any other Windows Upgrade for another KB article?
 


Edited by athegn, 21 August 2015 - 01:07 PM.


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#2 Aura

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Posted 21 August 2015 - 01:17 PM

Hi athegn :)

You don't need to use the "Get Windows 10" app to upgrade to Windows 10, you can use the Media Creation Tool instead (both options will work, but the "Upgrade Now" is the easiest).

https://www.microsoft.com/en-us/software-download/windows10

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#3 athegn

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Posted 22 August 2015 - 01:34 PM

Thanks

 

Win 10 now installed and running well.



#4 Aura

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Posted 22 August 2015 - 01:40 PM

No problem athegn, you're welcome :)

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