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Windows 7 not genuine???

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2 replies to this topic

#1 baymerlou


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Posted 20 August 2015 - 07:13 PM

I have my Windows 7 disk that I purchased at Staples that is licensed for 3 computers, right now it's only installed on one.  The other computers are no longer working and still in my possession though.   Suddenly, I think it happened after last windows update yesterday yet just showed up today, I have a message on my desktop




how can I fix this easily?  

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#2 baymerlou

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Posted 20 August 2015 - 07:22 PM

nevermind... I found a fix.

If anyone else encounters this is what I did


The problem here is possibly a corrupted Licensing Store - until it's fixed not activation can be successful..
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

You may have to use telephone activation.


I didn't have to use phone activation though it cleared itself out.

#3 hamluis



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Posted 21 August 2015 - 09:01 AM

FWIW:  I also have a family-pack set of disks for Windows 7...recently did a clean install (restored a Win 7 install I had previously intentionally deleted) with no need for telephonic activation.


Thanks for posting your resolution.


Happy computing :).



Edited by hamluis, 21 August 2015 - 09:03 AM.

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