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windows 10 black screen with blinking cursor after boot up


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#1 palaniappan

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Posted 20 August 2015 - 04:17 PM

Hello

 

I upgraded to windows 10 from 7 last week and used it for the next couple of days.  Since the last few days whenever I start my laptop I see the Dell Inspiron logo with F2 & F12 in the bottom right corner and then it is black screen with blinking cursor.

 

I've tried pressing every avaialble F buttons during start up but to no avail.  I am not able to start or view anything even safe mode or nothing.  It is just showing me black screen with blinking cursor right after boot up.

 

As always, your help, time and effort is greatly appreciated folks!

 

Thanks much in advance

PP



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#2 palaniappan

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Posted 21 August 2015 - 11:35 AM

Folks!

 

I am not trying to rush...but any help!!



#3 palaniappan

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Posted 21 August 2015 - 02:42 PM

Hello

 

Disclaimer: I've posted the same info in a separate forum as well! No response there so I am trying to my luck here!

 

I upgraded to windows 10 from 7 last week and used it for the next couple of days.  Since the last few days whenever I start my laptop I see the Dell Inspiron logo with F2 & F12 in the bottom right corner and then it is black screen with blinking cursor.

 

I've tried pressing every avaialble F buttons during start up but to no avail.  I am not able to start or view anything even safe mode or nothing.  It is just showing me black screen with blinking cursor right after boot up.

 

As always, your help, time and effort is greatly appreciated folks!

 

Thanks much in advance

PP



#4 hamluis

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Posted 21 August 2015 - 02:50 PM

Sorry...there is no "On Demand" button at this website.  Members voluntarily assist or attempt to assist...as their lives allow them to devote some of their time to this and all BC forums.

 

Since you chose to repeat your post...I ask that you not do so in the future.  Doing so will not result in anyone with the inclination/ability to assist you...doing so any more rapidly.

 

Since you posted in the Crashes/BSOD forum, I suggest that you read the documentation on the main page of this forum, which is designed to give the personnel basic information which may assist them in assessing your situation.

 

Thanks for understanding :).

 

Louis


Edited by hamluis, 21 August 2015 - 02:52 PM.


#5 adenIG

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Posted 21 August 2015 - 03:21 PM

You need to do a parallel install back to windows 7. Better wait a couple months before windows 10 is ready.


"If you want a drink of water, you must first have an empty cup" -Confucius

#6 usasma

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Posted 21 August 2015 - 04:45 PM

FYI - Black Screen errors are the bane of most techs.  There are no quick fixes, and very few fixes that actually work.
I personally have worked on systems for weeks trying to fix black screen issues and have failed.

At work we try to run System Restore to a point before the problem happened.  If that fails, then we suggest a backup and a wipe/reinstall of the system.

 

You can run System Restore from Startup Repair.  If you can't get at Startup Repair, then you'll need a disk/drive that will let you boot to Startup Repair.

It would help us if you would indicate if you have such a disk.

If you have the Win7 installation media, it may work - but you'll have to let us know what kind of disk it is (if it's an OEM disk or a version that you can boot to Startup Repair).

 

FYI - posting multiple times makes it look like your topic is being worked - as such, I'd tend to skip over it until I have some free time (which doesn't happen often).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#7 adenIG

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Posted 21 August 2015 - 06:09 PM

FYI  If you do a clean wipe and install of the system, you will lose all of your info.


"If you want a drink of water, you must first have an empty cup" -Confucius

#8 palaniappan

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Posted 24 August 2015 - 09:05 AM

Thanks all for your comments!

 

If I have hurt anyone by posting twice I apologize!  My intent was not to rush anyone, I guess I am not that tech savvy and thought this could be resolved quickly.  My apologies to everyone that had replied and anyone that has looked at this post!

 

I can't find my windows 7 install/re-install CD and can't do anything with my computer after I start up because of this black screen.  I am going to have to move on and buy me a new laptop if I can't find a solution in the next few days!

 

Anyway, Thanks a lot for your help and accept my sincere apologies!



#9 vkc13

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Posted 28 August 2015 - 02:24 AM

This is what I do when this happens: I turn off the laptop, remove the HD, install a new one, start the computer and log in, then turn off the computer, remove the HD, and put back the first HD. 

So, instead of getting a new laptop, get a new HD.

 

In my case, this has been happening in Windows 7 whenever my laptop will go to hibernation, so I removed the option of hibernation. 

Just few days ago I installed Windows 10 and whenever I turn it off and start the computer, the black screen with blinking cursor appears immediately after the logo screen. I have just researched the problem (that's how I stumbled upon your question); there are several options to solve it. I suspect that in my case it is the Fast startup. So I will try what slance310 suggests: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_devices/windows-10-final-build-black-screen-after-boot/6c216e14-a112-461e-9faa-62594e195b13?auth=1

 

Hope some of this helps.



#10 Washlaw

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Posted 10 September 2015 - 04:39 AM

I am a complete computer novice but, as it turns out, that ended up working in my favor. Same exact problem - black screen, blinking cursor, no response. I hit F8, F10, F12, none of that worked. I tried some of the solutions here too but most required access to a second computer, knowledge of computer stuff, or at least the windows 10 load disk. (Which I don't have of course - it just downloaded one day and asked if I wanted to upgrade. I thought "has Microsoft ever steered me wrong?" Before I could answer that question I hit "yes" and never looked back).

In any event, I ultimately found a solution that worked for me:

Turn it off.
Unplug everyperipheral device (external hard drives, printer, camera) except the monitor, mouse, and keyboard.
Turn it on.

Started right up. I have no idea why, none of the external items were new, but it worked.

In any case, hope this works and thank you to everyone on this forum for their suggestions and generous efforts to assist others with their computer problems.

#11 MandoPelando

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Posted 16 September 2015 - 01:53 AM

Hey man, I don't know if you are still having trouble or not, but I had this issue after I reverted my PC from a W10/Hackintosh combination desktop. Needless to say, there was a plethora of issues with installation errors and such. However, this was actually the final obstacle for me to get past after everything else. Please note, that this will likely only work if your issue was the result of a strange boot sequence that favored a non-installation partition on a bootable USB drive (If you don't know how to do that, I can tell you; it's very easy, but you need a second PC to do it, if your current one is out). When it does that, it seems to properly run the boot manager, but the installation files are not being initialized. 

 

To fix:

 

1. Restart your PC (if you are in the black screen with the flashing cursor still)

 

2. If you know the key to enter your BIOS screen, start tapping it as soon as your PC boots up (Some PC's have stupid fast BIOS screens)

          - NOTE: If you can't see what the key to enter your BIOS is, try tapping "F11" or the "DEL" key; Those two are the usual suspects.

 

3. Once you are at the BIOS screen, locate your BIOS boot order settings. (Mine was on the main page at the bottom, but everyone's will be different. Just Google your Motherboard's brand and model number followed by the words "boot order" or something)

 

4. When you find the boot order menu, manually select the drive with the Windows Installation files on it (For me, the word "UEFI" was added to my boot drive)

 

5. This load screen took a long time. I thought it froze on the BIOS splash screen for some reason, but it ended up loading the Windows 10 installer (albeit, it was very slow initially).

 

I think this may just be an issue with your computer preferring the wrong boot drive. This would be very likely to happen if you had a previous installation on your system because even though you erased the data, it really isn't gone. Since you can't see the boot manager files anyway, they are likely able to be accessed even if that data was supposed to be erased. Once you force the PC to use the proper boot device, it should load everything correctly. Hope this helps someone!


Edited by MandoPelando, 16 September 2015 - 01:55 AM.


#12 lifelinz

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Posted 30 September 2015 - 12:28 AM

Ran into this problem on Lenovo i5 PC; installed Win7 fresh copy; upgrade to Win10 right away and then after some Win10 updates and reboot got the blinking cursor. Pulled HD to test and it was OK and all files there. So I stuck back in and pressed F12 real fast to see if I could get BOOT options. I saw that the HD had two options 1) Legacy and 2) UEFI Boot Manager. I choose #2 and it came up! So then I decided to check BIOS and under Startup Options I found it set to AUTO with choices being UEFI and Legacy. I chose UEFI Only and SAVED. Problem solved!



#13 dpeavey

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Posted 19 December 2015 - 11:31 AM

I agree with MandoPelando ...

 

I'm no expert, but I have experienced this while performing repairs to many system after what appears to be botched Win 10 Installs.

 

This issue can be a result of the system finding something that may resemble a drive other than the drive containing windows 10 usually due to settings in the bios.

 

If you install a blank thumb drive in a system that is set in the BIOS to boot from a USB device previous to looking to a specific HDD in the system, the Win 10 system will take a back seat to the Thumb Drive or whatever device is set to boot first in the BIOS. 

 

In the old "wooden days" of computing, if a BIOS didn't see or couldn't boot from a sector on any appointed device in the BIOS or Boot Sector on any device specified, the BIOS would flip to the next listed device in the BIOS list as set by the user.

 

It seems today its a different story. Because there are so many different types of boot options and processes- and because the Win 10 Boot sector may share in the process of trying to determine if there is another device that may want to load before it does... it may be helping to make the issue worse. Many devices can fool the BIOS and or the Windows 10 Boot sector into thinking that there is something to read from what may appear to the BIOS/WIN 10 to be a Boot Sector on the device (USB Thumb Drive or other USB or SATA Device)... so it waits. The blinking cursor may be the BIOS/WIN 10 just waiting for the hook in the suspected Boot Sector to grab the process and take the lead.

 

In your case the BIOS/WIN 10 just waits... its done its job and now it can hang out while the suspected OS and Boot Sector takes the lead... but of course it never does... and the BIOS/WIN 10 could care less!

 

Remove ANYTHING in the bios that relates to any other boot device...even a CD drive. Leaving a CD in the Drive could fool the BIOS\WIN 10 into thinking there is something there even if its a music CD. 

 

Don

 

 

 



#14 jaynecobb38

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Posted 30 December 2015 - 11:56 AM

I've been having the same issue with an almost brand new windows 10 laptop that was bought with 10 installed, but it started after a complete restore (I deleted all files as well). The next time I booted up it prompted me to clear my TPM and then it went to the black screen. I wanted to go to the recovery command prompt but as i don't have an admin account (there aren't any user accounts as result of the restore) i don't have access. I've been reading this thread and tried most of the suggestions except a boot media (I want to do this the hard way if possible just for the experience). Anyone see anything similar?



#15 qallen94

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Posted 05 January 2016 - 12:47 PM

Hard Restart your computer, then tap the delete key rapidly until you come to your bios settings. Click on boot sequence, and make sure that you are booting in UEFI mode, rather than Legacy mode. Them make sure that you have your OS HDD(windows boot loader) as your primary boot option. This has work for me numerous times.






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