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j5 Create USB Gigabit Ethernet Adapter problem


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#1 jfruch1

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Posted 20 August 2015 - 07:36 AM

My HP p2 1310 computer came with a 10/100 ethernet card, so when we boosted our internet connection to 150 mbps we had to upgrade network cards in all our computers. However, mine is not upgradeable (verified through HP).  There's no slot for another network card in the motherboard and the current one (10/100) is attached to the motherboard. My only alternative was a USB ethernet adapter.  I got a j5 Create USB Gigabit Ethernet adapter (model jue130). It works fine - most of the time. But, once a day on average I have to run the troubleshooter to diagnose and reset the adapter - get yellow triangle over monitor in notification area and connection is dropped.



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#2 JohnC_21

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Posted 20 August 2015 - 08:19 AM

Make sure USB selective suspend is disabled.



#3 jfruch1

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Posted 20 August 2015 - 06:34 PM

Make sure USB selective suspend is disabled.

Thanks!  Wonder why they don't include something this simple in the directions.  The company even went so far as to replace the adapter in case it was defective, but the same thing was happening.  Hope this works.



#4 JohnC_21

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Posted 20 August 2015 - 06:42 PM

Fingers crossed!



#5 jfruch1

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Posted 23 August 2015 - 08:45 AM

Fingers crossed!

Well, it took a few days, but the connection went out again.  Ran the troubleshooter and it reset the ethernet connection. Message said something about not having a valid IP configuration.



#6 JohnC_21

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Posted 24 August 2015 - 12:51 PM

I am not sure this is your problem but when I looked at the specs of the HP computer it only shows USB 2.0. 2 on the front and 4 in the rear. The JUE-130 is a USB 3.0 adapter. I may be wrong but I don't think you can pull Gigabit speeds from USB 2.0. USB 3.0 is supposed to be backward compatible with 2.0 but I am not sure if using a USB 3.0 adapter on a USB 2.0 port would make a difference. Both of J5's USB 2.0 adapters only pull 10/100 speeds and not Gigabit (1000).






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