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WIN 8.1x64 on Surface Pro 2 unable to open Programs and Features


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#1 RobA7937

RobA7937

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Posted 20 August 2015 - 03:23 AM

Hi there:

I am unable to open the Programs and Features in my Control Panel on my WIN 8.1 X64 Pro Surface Pro 2.  I have been through the complete malware/virus removal instructions here in the BC Malware removal Forum.  I am still unable to open Programs and Features.  My theory is that there is a nasty bit of code hiding out someplace that has been missed by the tools thus far.  I remember this type of infection from about 20 years ago but I no longer have any malware removal info from back then plus the software has become more sophisticated. I do have a Hijack This log but we are not supposed to post them here. I have checked the settings  for All Users and Group and the "Hide" functions are all disabled or not changed from the normal default settings. I was advised to seek assistance here by the BC Malware removal Forum.  Any ideas would be greatly appreciated.



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