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No internet outside of Chrome, computer runs slow


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#1 PProposer

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Posted 19 August 2015 - 07:54 PM

So where to start with this computer. I guess I'll start with the foundation of the problem

I own a Dell Inspiron of which I use fairly less than my separate computer. Lately, a lot of problems have begun to arise.

My computer runs incredibly slow. I've gone about cleaning it with CCleaner and checking for Malware using Malwarebytes. Overall I began to see the health of my computer increase as time passed and I was happy with the results. That is until I put the computer to the side for a week to let it cool down so to speak.

When I booted up, I was greeted with the Windows 7 logo for about 5 minutes, incredibly longer than the last time I tended to it. When I finally logged in to the computer itself, everything seemed normal.

As per my normal suspicions, I instantly ran Malwarebytes. Instead of opening however, it instant closed. Rather disappointed, I turned instead to finishing the install of AVG. I was greeted there with the installation client stating that there was no network to complete the install.

I was connected to the internet without any exclaimation point for a warning? That couldn't be right.

So just out of testing, I opened up Steam to see if it was an overall problem. It prompted me with the idea that it had no internet connection. Same with Razer Cortex. I checked Windows Firewall to ensure they were all in the exceptions, and they were. Strange.

I opened Chrome and found that it instantly connected to Google. Every other application but Chrome had no internet? Why? It didn't make sense.

It didn't last long either. Because the minute chrome opened, it seemed to have been counting a metaphorical timer. For at least six minutes after opening my computer just froze.

I rebooted in safe mode with networking and found that Steam was able to update, and AVG installed successfully. Opening chrome posed no problems. Malwarebytes crashed on startup, but I just considered it a program error.

Restarting in normal mode posed the same internet issues as prior. I opened Chrome for a split second to confirm that it was the only thing with internet. Running the full AVG scan resulted in only being cancelled within 20 seconds because the database couldn't update. I've tried disabling the network adapter and enabling it, turning off Windows Firewall and restarting my computer several times.

I'm no computer expert, so I'm not sure if this is one problem or multiple.. I just felt it better to ensure that if there is more than one problem in play, we can get this computer healthy again.

UPDATE: Upon leaving Mbam to open when I left, it opened in about 10 minutes (as long as I was gone for.) It also can't update because of the internet.

Edited by PProposer, 19 August 2015 - 08:22 PM.


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#2 gigawert

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Posted 19 August 2015 - 09:01 PM

Try running Windows Repair All In One to try to fix your issue. It will guide you through repairing and restoring your PC. :)

 

Also, if you are running on wireless, have you tried changing the wireless channel in the router settings?


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