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Windows 10 Restart Function Locks Up


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#1 bamashooter

bamashooter

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Posted 19 August 2015 - 07:13 PM

This happens each time from the start menu. I have let it try to restart for up to 20 minutes. I get the HP logo and maybe 2 1/2 rotations of the "dots" then it freezes. I must power down with the power switch / power up and all is well. I have noticed that the restart will show my wifi indicator lamp illuminated and my volume on/off light will not illuminate during restart. Sequentially, both lamps illuminate when I power up the system. The computer is a new HP 15 which came with Windows 8.1. Not an earth shattering deal however I wish it to go away and ya'll seem to be about the only ones these days who are actually able to resolve issues.

 

Thank you.


Kubuntu 14.04 / KDE 4.13.3 / GRUB Version: 0.97-29ubuntu66
HP15 --f033wm Laptop / CPU: Intel / GPU: Intel Corporation Atom Processor / RAM: 8GB / Hard Drive: 1 each / Seagate / Optical Drive: HP DVDRW GUB0N / Windows 10 / 64-bit


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