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My friend is having some computer problems.


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5 replies to this topic

#1 Icefoxemily

Icefoxemily

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Posted 18 August 2015 - 07:07 PM

My friend has had a lot of computer problems in his life.  Very strange ones usually and his most recent one has a lot more.  First off he can't run GTA 5 because of what looked like memory leak but it would happen in the matter of a few mins.  Dragon nest runs at a horrible fps like 10-15ish.  Its just massive frame rate loss on a lot of games but not all.  Warframe has been going well for him until reasonably hes been saying he gets some fps loss.  His computer also had a long start up time before but it fixed itself after he got a blue screen of death when he tried to launch Gforce shadow play.  So its really odd I don't understand it at all even though all our friends have tried everything we could think of or search.  Tried switching out grahpic cards between our different PCs and everything like that.  We think its possible its his mother board but the work required was just not worth the test.  His computer was made by Ibuypower on newegg.  If anyone could give us any help with this it would be extremely appreciated.  If you need more specs just let me know what it is so I can ask him to find it out.  Thanks guys ^-^
 
Graphics:  NVIDIA GeForce GTX 660 Ti
 
Motherboard:  Manufacturer|| Product  || SerialNumber  ASRock      || H81M-HDS || M80-48020200489
 
RAM:  G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Desktop Memory F3-10666CL9D-16GBXL
 
CPU and Processor:  Intel® Core™ i7-4790 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)

Edited by hamluis, 22 August 2015 - 12:49 PM.
Moved from System Building to Internal Hardware - Hamluis.


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#2 YeahBleeping

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Posted 19 August 2015 - 10:58 AM

Not to be a pain but maybe you should have your friend post here to get some help so we can get information straight to and from the problem pc instead of going through a mediator.  I suppose the first things we would want to see are a link to his speccy in the next post as well as minitoolbox.

 

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 



#3 Icefoxemily

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Posted 19 August 2015 - 06:56 PM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by FallenAngel (administrator) on 19-08-2015 at 19:31:37
Running from "C:\Users\FallenAngel\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/19/2015 07:20:50 PM) (Source: Application Hang) (User: )
Description: The program Steam.exe version 2.91.71.80 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 108c0
Start Time: 01d0dad4e7b68729
Termination Time: 17
Application Path: C:\Program Files (x86)\Steam\Steam.exe
Report Id: ec49b955-46c8-11e5-8d5a-fe185a3edd46
 
Error: (08/19/2015 06:26:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: vprot.exe, version: 0.0.0.0, time stamp: 0x54e9bcf2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x71c
Faulting application start time: 0xvprot.exe0
Faulting application path: vprot.exe1
Faulting module path: vprot.exe2
Report Id: vprot.exe3
 
Error: (08/19/2015 06:25:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   24 8.A.F.E.C.6.9.9.B.5.1.7.5.7.4.3.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. PTR FallenAngel-PC-2.local.
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.129:5353   22 8.A.F.E.C.6.9.9.B.5.1.7.5.7.4.3.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. PTR FallenAngel-PC.local.
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   24 129.1.168.192.in-addr.arpa. PTR FallenAngel-PC-2.local.
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.129:5353   22 129.1.168.192.in-addr.arpa. PTR FallenAngel-PC.local.
 
Error: (08/19/2015 11:41:06 AM) (Source: Bonjour Service) (User: )
Description: Local Hostname FallenAngel-PC.local already in use; will try FallenAngel-PC-2.local instead
 
Error: (08/19/2015 11:41:06 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: ProbeCount 1; will deregister   16 FallenAngel-PC.local. AAAA FE80:0000:0000:0000:3475:715B:996C:EFA8
 
Error: (08/19/2015 11:41:06 AM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.129:5353   16 FallenAngel-PC.local. AAAA 2601:0807:8101:C992:3475:715B:996C:EFA8
 
System errors:
=============
Error: (08/19/2015 06:25:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
avgtp
 
Error: (08/19/2015 06:24:52 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time.  Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.
 
Error: (08/19/2015 12:03:56 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Windows 7 for x64-based Systems (KB3075226).
 
Error: (08/19/2015 12:03:52 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3087985).
 
Error: (08/19/2015 11:40:42 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RunSwUSB service.
 
Error: (08/19/2015 11:40:09 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: avgtp
 
Error: (08/19/2015 11:39:36 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were deleted because the shadow copy storage could not grow in time.  Consider reducing the IO load on the system or choose a shadow copy storage volume that is not being shadow copied.
 
Error: (08/19/2015 11:19:27 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Windows 7 for x64-based Systems (KB3075226).
 
Error: (08/19/2015 11:19:19 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3087985).
 
Error: (08/19/2015 11:19:04 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Windows 7 for x64-based Systems (KB3069762).
 
Microsoft Office Sessions:
=========================
Error: (08/19/2015 07:20:50 PM) (Source: Application Hang)(User: )
Description: Steam.exe2.91.71.80108c001d0dad4e7b6872917C:\Program Files (x86)\Steam\Steam.exeec49b955-46c8-11e5-8d5a-fe185a3edd46
 
Error: (08/19/2015 06:26:05 PM) (Source: Application Error)(User: )
Description: vprot.exe0.0.0.054e9bcf2unknown0.0.0.000000000c00000050000000071c01d0dace0780e33dC:\Program Files (x86)\AVG Web TuneUp\vprot.exeunknown475288a1-46c1-11e5-8d5a-fe185a3edd46
 
Error: (08/19/2015 06:25:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   24 8.A.F.E.C.6.9.9.B.5.1.7.5.7.4.3.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. PTR FallenAngel-PC-2.local.
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.129:5353   22 8.A.F.E.C.6.9.9.B.5.1.7.5.7.4.3.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. PTR FallenAngel-PC.local.
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Unexpected conflict discarding   24 129.1.168.192.in-addr.arpa. PTR FallenAngel-PC-2.local.
 
Error: (08/19/2015 11:41:07 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.129:5353   22 129.1.168.192.in-addr.arpa. PTR FallenAngel-PC.local.
 
Error: (08/19/2015 11:41:06 AM) (Source: Bonjour Service)(User: )
Description: Local Hostname FallenAngel-PC.local already in use; will try FallenAngel-PC-2.local instead
 
Error: (08/19/2015 11:41:06 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: ProbeCount 1; will deregister   16 FallenAngel-PC.local. AAAA FE80:0000:0000:0000:3475:715B:996C:EFA8
 
Error: (08/19/2015 11:41:06 AM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.1.129:5353   16 FallenAngel-PC.local. AAAA 2601:0807:8101:C992:3475:715B:996C:EFA8
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40298 - BitTorrent Inc.)
100% Orange Juice (HKLM-x32\...\Steam App 282800) (Version:  - Orange_Juice)
Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{7FE25256-B7C1-480D-B736-10A67A833AEA}) (Version: 3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{B255D495-4734-4E9B-B4F5-96702FD4A7B9}) (Version: 3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.12.0 - Asmedia Technology)
ASRock App Charger v1.0.6 (HKLM\...\ASRock App Charger_is1) (Version: 1.0.6 - ASRock Inc.)
AVG 2015 (HKLM\...\{6B171EFC-F41F-4055-A4DE-5B9480DA17AA}) (Version: 15.0.4409 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{7A5DB14B-14B0-4F09-A130-BF60503B4248}) (Version: 15.0.6125 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6125 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.1.0.411 - AVG Technologies)
Banished (HKLM-x32\...\Steam App 242920) (Version:  - Shining Rock Software LLC)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield 4™ (HKLM-x32\...\{ABADE36E-EC37-413B-8179-B432AD3FACE7}) (Version: 1.4.2.25648 - Electronic Arts)
Battlefield™ Hardline (HKLM-x32\...\{CB4AC3DA-8CC1-4516-86DA-4078B57DB229}) (Version: 1.0.0.1 - Electronic Arts)
Battlelog Web Plugins (HKLM-x32\...\Battlelog Web Plugins) (Version: 2.6.2 - EA Digital Illusions CE AB)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.2.0.10 - Citrix Systems, Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DC++ 0.843 (HKLM-x32\...\DC++) (Version: 0.843 - Jacek Sieka)
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
Dragon Nest (HKLM-x32\...\Steam App 11610) (Version:  - Eyedentity Games Inc.)
Dtella@Purdue 1.2.7 (HKLM-x32\...\Dtella@Purdue) (Version: 1.2.7 - Dtella Labs)
Edimax Wireless LAN (HKLM-x32\...\{B63CCD1C-A133-4DF8-8306-DA0387231152}) (Version: 1.00.0205.2 - Edimax Technology Co.)
e-Saver version 3.0 (HKLM-x32\...\{C97CA73D-E96B-4B42-830E-D0F7BD780FB8}_is1) (Version: 3.0 - AOC)
Far Cry 4 (HKLM-x32\...\Uplay Install 420) (Version:  - Ubisoft)
Freemake Video Converter version 4.1.5 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.5 - Ellora Assets Corporation)
Freemake YouTube To MP3 Boom (HKLM-x32\...\Freemake YouTube To MP3 Boom_is1) (Version: 1.0.0 - Ellora Assets Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.155 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Grand Theft Auto V (HKLM-x32\...\Steam App 271590) (Version:  - Rockstar North)
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
iFree Skype Recorder 6.0.15 (HKLM-x32\...\iFree Skype Recorder) (Version: 6.0.15 - iFree Skype Recorder)
i-Menu version 4.0 (HKLM-x32\...\{0121C0BD-363C-4B1D-8B64-FE7681A37D0A}_is1) (Version: 4.0 - AOC)
Insurgency (HKLM-x32\...\Steam App 222880) (Version:  - New World Interactive)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.36702 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1323 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.6.0.1033 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.0.0.102 - Intel Corporation)
ISO to USB (HKLM-x32\...\{D08A30AC-A663-4EA8-8D81-B98E17F19F1C}_is1) (Version:  - isotousb.com)
iTunes (HKLM\...\{6CF1A7E2-8001-4870-9F18-3C6CDD6FE9E3}) (Version: 12.2.1.16 - Apple Inc.)
j5 USB DISPLAY ADAPTER 14.06.0916.3179 (HKLM-x32\...\{81C5AD1D-C7C6-48AC-AC85-8F04293B1780}) (Version: 14.06.0916.3179 - j5create)
Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
Linksys Dual Band Wireless-AC USB Adapter (HKLM-x32\...\{C094F1A2-5EDF-4550-AE67-5FC1F4D2186F}) (Version: 1.0.0.22 - Linksys LLC)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4737.1003 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5930.0814 - Microsoft Corporation)
Microsoft Project Professional 2013 (HKLM-x32\...\Office15.PRJPROR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visio Professional 2013 (HKLM-x32\...\Office15.VISPROR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Middle-earth: Shadow of Mordor (HKLM-x32\...\Steam App 241930) (Version:  - Monolith Productions, Inc.)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Myo Connect (HKLM-x32\...\Thalmic Labs Myo Connect) (Version: 0.15.0 - Thalmic Labs)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 355.60 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 355.60 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.5.12.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.5.12.11 - NVIDIA Corporation)
NVIDIA Graphics Driver 355.60 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 355.60 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.3 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4737.1003 - Microsoft Corporation) Hidden
Online Plug-in (HKLM-x32\...\{247D1CC0-7A71-4ADB-948F-E8703F0B44FB}) (Version: 14.2.0.10 - Citrix Systems, Inc.) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.4.22.2815 - Electronic Arts, Inc.)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM-x32\...\{90150000-001F-040C-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version:  - OVERKILL - a Starbreeze Studio.)
PlanetSide 2 (HKCU\...\SOE-PlanetSide 2) (Version:  - Sony Online Entertainment)
Popcorn Time (HKCU\...\Popcorn Time) (Version:  - Popcorn Official)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.994 - Even Balance, Inc.)
Rainmeter (HKLM-x32\...\Rainmeter) (Version: 3.3 beta r2410 - )
Razer Core (HKLM-x32\...\Razer Core) (Version: 1.0.1.66 - Razer Inc)
Razer Cortex (HKLM-x32\...\Razer Cortex_is1) (Version: 5.1.38.0 - Razer Inc.)
Razer Game Booster (HKLM-x32\...\Razer Game Booster_is1) (Version: 4.2.45.0 - Razer Inc.)
Razer Surround (HKLM-x32\...\Razer Surround) (Version: 1.05.14 - Razer Inc.)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.21.26599 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.68.201.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6873 - Realtek Semiconductor Corp.)
Rise of Nations: Extended Edition (HKLM-x32\...\Steam App 287450) (Version:  - SkyBox Labs)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.6.0 - Rockstar Games)
Roxio Game Capture HD PRO (HKLM-x32\...\{2DD84AB2-8BF4-49FA-9D62-E3F93D4F56FB}) (Version: 2.0 - Roxio)
RuneScape Launcher 1.2.3 (HKLM-x32\...\{FAE99C85-0732-4C58-9C6B-10B5B12FA2E9}) (Version: 1.2.3 - Jagex Ltd)
SCHOOLDAYS HQ (HKLM-x32\...\SCHOOLDAYS HQ) (Version:  - )
Screen+ 1.0 (HKLM-x32\...\Screen+_is1) (Version:  - AOC)
Secure Download Manager (HKLM-x32\...\{E040B65B-8683-4228-8C33-D44A141E40EA}) (Version: 3.1.60 - Kivuto Solutions Inc.)
Self-service Plug-in (HKLM-x32\...\{C787BD95-A1B0-40DF-864F-E75182E828AC}) (Version: 4.2.0.2495 - Citrix Systems, Inc.) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM-x32\...\{91150000-003B-0000-0000-0000000FF1CE}_Office15.PRJPROR_{115B7592-B71D-4C27-AB34-34268FB199CA}) (Version:  - Microsoft)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 32-Bit Edition (HKLM-x32\...\{91150000-0051-0000-0000-0000000FF1CE}_Office15.VISPROR_{8D2E04ED-3350-4ECE-9D6E-3BC9A9A93A47}) (Version:  - Microsoft)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.3000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.5.12.11 - NVIDIA Corporation) Hidden
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Sid Meier's Civilization: Beyond Earth (HKLM-x32\...\Steam App 65980) (Version:  - Firaxis Games)
Skype™ 7.7 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.7.103 - Skype Technologies S.A.)
Space Pirates and Zombies (HKLM-x32\...\Steam App 107200) (Version:  - MinMax Games Ltd.)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
System Requirements Lab (HKLM-x32\...\{0F659036-14C7-4622-9505-35A0DC93526A}) (Version: 6.1.3.0 - Husdawg, LLC)
TerraMap (HKLM-x32\...\{489EF7F9-39DA-4B78-AB13-ECBBA3898B2E}) (Version: 1.0.8 - Jason Coon)
Terraria (HKLM-x32\...\Steam App 105600) (Version:  - Re-Logic)
The Elder Scrolls Online (HKLM-x32\...\The Elder Scrolls Online) (Version: 1.0.0.0 - Zenimax Online Studios)
The Elder Scrolls Online: Tamriel Unlimited (HKLM-x32\...\Steam App 306130) (Version:  - Zenimax Online Studios)
Titanfall™ (HKLM-x32\...\{347EE0C3-0690-48F6-A231-53853C2A80D6}) (Version: 1.0.10.1 - Electronic Arts)
Uplay (HKLM-x32\...\Uplay) (Version: 4.9 - Ubisoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Warframe (HKLM-x32\...\Steam App 230410) (Version:  - Digital Extremes)
WIDCOMM Bluetooth Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.2700 - Broadcom Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WSE_Jamenize (HKLM-x32\...\WSE_Jamenize) (Version:  - WSE_Jamenize)
XFast LAN v9.05 (HKLM\...\XFast LAN) (Version: 9.05 - cFos Software GmbH, Bonn)
XFastUSB (HKLM-x32\...\XFastUSB) (Version: 3.02.38 - ASRock Inc.)
 
========================= Memory info: ===================================
Percentage of memory in use: 31%
Total physical RAM: 16322.36 MB
Available physical RAM: 11214.44 MB
Total Virtual: 32642.92 MB
Available Virtual: 26991.56 MB
 
========================= Partitions: =====================================
1 Drive c: (Windows) (Fixed) (Total:1862.7 GB) (Free:1236.89 GB) NTFS
 
========================= Users: ========================================
User accounts for \\FALLENANGEL-PC
 
Administrator            FallenAngel              Guest                    
 
 
**** End of log ****
 
    
 
Well he hasn't posted on a forum like this yet so he probably never will so I'd rather waist my time and get this fixed than keep beeing unable to be fixed xD. I linked him to the forum and he wanted me to reply back sending me the stuff on skype.  This is everything he thinks you wanted only thing we've seen from the programs is his computer might be overheating or something even though he says the fans are blowing out cold air and this problem has been around for a while on some games and just seems to spread as time goes so its very strange.  So hope this helps ^-^

Edited by hamluis, 22 August 2015 - 12:53 PM.


#4 pistol22cal

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Posted 22 August 2015 - 09:57 PM

well --- this system was built by someone thats for sure - not a bad system. I would turn off volume shadow copy and just do a backup if you want to an external source.

 

I would uninstall AVG and do a clean reinstall of it with the latest version.

 

Upgrade to Windows 8.1 or 10 

 

Run Super AntiSpyware just to make sure you are clean, and Malwarebytes.

 

Other than that you system should be ok.

 

Belarc Advisor could lend you some more insight into your system!  http://www.belarc.com/free_download.html


Edited by pistol22cal, 22 August 2015 - 09:59 PM.

I Love Lamp!


#5 hamluis

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Posted 23 August 2015 - 11:28 AM

You have a scheduled item, Wse_jamenize, that appears to be malware.

 

Topic moved to Am I Infected for a more thorough look by the more knowledgeable.

 

Louis



#6 boopme

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Posted 25 August 2015 - 02:49 PM

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
SXvL3ZF.pngTDSSKiller
  • Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

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