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PC freezing and shutting down - NorthBridge and RAM overheating


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#1 razor268

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Posted 18 August 2015 - 05:41 PM

Hello everyone,
I have a northbridge overheating problem (probably) with my pc.
I'll start from scratch. I'm not overclocking anything. Used this build with Asus MB for about 5 years without a problem. Build is following:

Motherboard: Asus M4A785TD-M EVO / MSI 970A G43
CPU: AMD Phenom II X4 945 3,00GHz (95W version)
Graphics: XFX Radeon HD 5770 (HD-577A-ZHFC)
RAM: A-Data XPG Gaming Series DDR3 1333MHz 4GB (2 x 2GB) AX3U1333GB2G8-AG currently at 1,5V with 9-9-9-24 timings (sticker on modules says 1,65-1,85V, 8-8-8-24)
HDD: WD Caviar Black 750GB (WDC WD7501AALS-00E8B0, 7200RPM, 32MB Cache, SATA 3.0Gb/s 3.5")
PSU: FSP Group Blue Storm Bronze 500W
Operating System: Windows 7 Ultimate 64bit
Antivirus: Eset Smart Security (using it since I got this pc)

I'll be talking now what is happening when I use the Asus motherboard.
So in the last two months my pc is freezing and randomly shutting down. Freezes act as following: they are pretty random, but they mostly happen when I run something that needs resources e.g. watching stream, playing games, but sometimes also when pc is idle on desktop. At start of the freezes, whole pc (including sound, screen, mouse) freezes in like 1 second intervals (1sec frozen, 0,5sec normal) and as time increases they go faster e.g. 0,5s; 0,25s till the pc freezes completely (I can easily replicate those freezes for example while playing CS:GO), in that point I have to hold power button to turn pc off, or press reset. If I boot again after this happens, almost everytime the pc will freeze or shutdown in like 2minutes.
And about the shutdowns, in fact they do happen "instead" of freezing. Also very randomly. Simply when the NB temps (probably) get too high, pc shutdowns. Sometimes it's a BSOD (got some dumps, mostly 0x124 stops, but some others too, can upload if needed). When this happens I have to turn off pc the same way as with freezing. Pc hangs "before" bios, doesn't boot or anything. Screen is black as well (no signal sent).

Now about what I think the problem is. At first I started to watch temps using HW Monitor, all temps were and currently are in normal limits, CPU doesn't go above 60°C, GPU max around 65°C, two motherboard readings, 1st max 55°C, 2nd max 45-50°C, HDD max 42°C.
But all the time the temps were fine, so when my pc froze/shutdown, I tried to touch CPU and GPU heatsinks which are warm. BUT heatsink of NorthBridge chipset and RAM's (they got heatsinks) are very hot, everytime I do this, I can't hold my fingers on it for more than 3 seconds. The NB heatsink tends to be even hotter than RAM.
I already replaced thermal paste (I'm using Arctic MX-2, replaced on CPU and GPU as well) on NB heatsink, the old one was already dried out, so I tough it will help, but nothing changed.

And now about the MSI motherboard, because everything suggests that this is a hardware problem, I ordered a new MB (decided trying out MB now, because before problems described above, I also experienced big number of random shutdowns and bluescreens, mostly 0x124 again and also sometimes bios was telling me that new CPU got inserted, which obviously wasn't), I got it yesterday, so I uninstalled drivers of the Asus MB and some other things, that have to do something with Asus. I replaced the MB, setup up bios, installed MSI drivers and stuff and after like 3rd or 4th reboot, pc started crashing again (no freezes yet, this mb probably acts differently, will update if I get any). I did not even managed to play any game as the shutdowns happen so fast, they happen on desktop or in browser. But the main thing is that heatsink of NB chipset is hot as hell again when pc crashes, here I can keep finger on it like max 1 second. MB readings from HW Monitor are fine. I'm writing this with case's side panel off and desk fan blowing on it (I have the panel taken off for about those 2 months of problems).

List of things I tried to solve this: Updating Windows and BIOS(I had latest version of BIOS even before problems), GPU and chipset drivers, reseating all components and cables (like 5 or more times, sometime it helped for like 1 day, then problems got back again), changing MB battery, stress testing CPU(Prime95) and GPU(Furmark) no crashes during both, ran tests like CHKDSK (no bad sectors), SFC (nothing repaired), MDSCHED (windows memory test, passed), memtest86 (like 3 or 4 times with 9 and more passes in last 6 months), running quick and extended tests using WD's HDD diagnostic program (checking HDD's SMART info, everything is ok except UltraDMA CRC Error Count which value is at 3, did not rise in last week, I don't know if it was there before, none of the programs I checked SMART with, didn't show any problem like red cross at this error, health status is good or ok in some programs), changing PSU's (I measured both with digital multimeter, all values are in the 5/10% ranges, I can post them if needed), running pc with just one RAM stick (switched them many times, dimm slots they were in also, also tried diffent slots with both sticks) and last but not least clean install of Windows.

I really appreciate any comments that could help.
I am sorry for my terrible English.
Thanks for helping and reading.



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#2 YeahBleeping

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Posted 19 August 2015 - 11:52 AM

System ' Freezes ' are the hardest to troubleshoot no doubt.  And usually I attribute it to Memory / Hard drive or Power.  Simply because if windows was unable to bluescreen then it is usually memory or hard drive or power (as I said).  I am going to go ahead and rule out the hard drive   Is there anything in event viewer that might shed some light on what is going on?  Maybe if we had a look at some of the technical information provided by speccy and minitoolbox someone might spot something.

 

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.
Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 



#3 razor268

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Posted 19 August 2015 - 02:22 PM

Theres nothing usefull in event viewer, when pc crashes or when I have to turn it off after freeze only Kernel Power Critical errors are made (id 41, task category 63).

 

Big part of all the infos is in Czech language. But the main things are in English. If you don't understand something, ask me.

 

Link for Speccy snapshot here: http://speccy.piriform.com/results/ge1uyqx5GymPIOFIpVrCk2J

Im also trying 1066MHz on memories now, so your not surprised about low mhz. And the 5V,12V,etc. readings are wrong.

 

And report from MTB here:

 

MiniToolBox by Farbar  Version: 25-07-2015 01

Ran by ja (administrator) on 19-08-2015 at 20:55:22

Running from "C:\Users\ja\Downloads"

Microsoft Windows 7 Ultimate  Service Pack 1 (X64)

Model: MS-7693 Manufacturer: MSI

Boot Mode: Normal

***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (08/13/2015 02:30:10 AM) (Source: Adobe Reader) (User: )

Description:

Error: (08/13/2015 02:28:32 AM) (Source: Adobe Reader) (User: )

Description:

 

Error: (08/13/2015 02:13:42 AM) (Source: Adobe Reader) (User: )

Description:

Error: (08/13/2015 02:13:29 AM) (Source: Adobe Reader) (User: )

Description:

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service) (User: )

Description: Služba Windows Search byla zastavena, protože došlo k problému s indexovacím modulem The catalog is corrupt.

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service) (User: )

Description: Index nebyl inicializován.

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service) (User: )

Description: Aplikace nebyla inicializována.

Kontext: aplikace Windows

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service) (User: )

Description: Objekt indexování nebyl inicializován.

Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service) (User: )

Description: Modul plug-in v <Search.TripoliIndexer> nebyl inicializován.

Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:

Prvek nebyl nalezen.  (HRESULT : 0x80070490) (0x80070490)

 

Error: (08/11/2015 02:53:17 PM) (Source: Windows Search Service) (User: )

Description: Modul plug-in v <Search.JetPropStore> nebyl inicializován.

Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

System errors:

=============

Error: (08/19/2015 02:10:54 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

Error: (08/19/2015 01:30:30 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

Error: (08/19/2015 02:43:27 AM) (Source: Service Control Manager) (User: )

Description: Služba Windows Search byla nečekaně ukončena. Stalo se to 1 krát. Následující opravná akce bude spuštěna za 30000 milisekund: Restartovat službu.

 

Error: (08/18/2015 07:16:08 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Error: (08/18/2015 06:48:31 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Error: (08/18/2015 06:42:01 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Error: (08/18/2015 02:11:30 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Error: (08/18/2015 02:05:09 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Error: (08/18/2015 01:39:06 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Error: (08/18/2015 01:12:00 PM) (Source: Service Control Manager) (User: )

Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:

cdrom

 

Microsoft Office Sessions:

=========================

Error: (08/13/2015 02:30:10 AM) (Source: Adobe Reader)(User: )

Description:

 

Error: (08/13/2015 02:28:32 AM) (Source: Adobe Reader)(User: )

Description:

Error: (08/13/2015 02:13:42 AM) (Source: Adobe Reader)(User: )

Description:

 

Error: (08/13/2015 02:13:29 AM) (Source: Adobe Reader)(User: )

Description:

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service)(User: )

Description: Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

The catalog is corrupt

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service)(User: )

Description: Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service)(User: )

Description: Kontext: aplikace Windows

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service)(User: )

Description: Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (08/11/2015 02:53:21 PM) (Source: Windows Search Service)(User: )

Description: Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:

Prvek nebyl nalezen.  (HRESULT : 0x80070490) (0x80070490)

Search.TripoliIndexer

Error: (08/11/2015 02:53:17 PM) (Source: Windows Search Service)(User: )

Description: Kontext: aplikace Windows, katalog SystemIndex

 

Podrobnosti:

Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Search.JetPropStore

 

=========================== Installed Programs ============================

Adobe Acrobat Reader DC - Czech (HKLM-x32\...\{AC76BA86-7AD7-1029-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)

Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)

AMD Catalyst Install Manager (HKLM\...\{F37078EA-4B6A-1D6F-6FED-3EDF2117B42C}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)

Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)

CCleaner (HKLM\...\CCleaner) (Version: 5.07 - Piriform)

ControlCenter (HKLM-x32\...\{AF14F0CD-5307-4134-BDFA-15974473C1EE}_is1) (Version: 2.5.060 - MSI)

Corsair USB Headset (HKLM-x32\...\{71B53BA8-4BE3-49AF-BC3E-07F392DDDFB7}) (Version: 1.00.0007 - )

Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)

DiskCheckup v3.3 (HKLM-x32\...\DiskCheckup_is1) (Version: 3.3.1000 - PassMark Software)

Eraser 5.8.8 (HKLM\...\{B80CC46C-5839-4A48-B051-3CACF23A2718}_is1) (Version: Eraser 5.8.8 - The Eraser Project)

ESET Smart Security (HKLM\...\{E4BA35A7-9715-4405-951E-E60B4ED0C7B0}) (Version: 8.0.312.3 - ESET, spol s r. o.)

f.lux (HKCU\...\Flux) (Version:  - )

GHOST(6980) (HKLM-x32\...\{CE7DAF08-F073-4499-AA99-FC0143DF55BB}) (Version: 1.02.0000 - Název společnosti:)

Glary Utilities 5.29 (HKLM-x32\...\Glary Utilities 5) (Version: 5.29.0.49 - Glarysoft Ltd)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.134 - Google Inc.)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden

Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)

IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)

Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)

jetAudio Basic (HKLM-x32\...\{DF8195AF-8E6F-4487-A0EE-196F7E3F4B8A}) (Version: 8.1.0 - COWON)

Microsoft .NET Framework 4.5.2 (čeština) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1029) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)

Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)

Mirror's Edge (HKLM-x32\...\Steam App 17410) (Version:  - DICE)

Mozilla Firefox 39.0 (x86 cs) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 cs)) (Version: 39.0 - Mozilla)

MSI Live Update 6 (HKLM-x32\...\{4F46CF54-47D2-41F4-B230-B0954C544420}}_is1) (Version: 6.0.025 - MSI)

NVIDIA PhysX v8.10.17 (HKLM-x32\...\{E4D15328-8C89-484B-B9AA-F5BE9EA6D01C}) (Version: 8.10.17 - NVIDIA Corporation)

PhotoFiltre Studio X (HKCU\...\PhotoFiltre Studio X) (Version:  - )

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.92.115.2015 - Realtek)

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.23.0 - Renesas Electronics Corporation) Hidden

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.36.0 - Renesas Electronics Corporation) Hidden

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.23.0 - Renesas Electronics Corporation)

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.36.0 - Renesas Electronics Corporation)

Software tiskárny EPSON (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)

SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )

Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)

swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)

Total War: Arena (HKLM-x32\...\Steam App 227520) (Version:  - Creative Assembly)

WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)

World of Warships (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C814eu}_is1) (Version:  - Wargaming.net)

 

========================= Memory info: ===================================

 

Percentage of memory in use: 30%

Total physical RAM: 4060.23 MB

Available physical RAM: 2809.59 MB

Total Virtual: 10202.44 MB

Available Virtual: 8795.77 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:698.54 GB) (Free:603.68 GB) NTFS

 

========================= Users: ========================================

 

U§ivatelsk‚ Łźty pro \\JA-PC

 

Administrator            Guest                    ja                      

Pýˇkaz byl ŁspŘçnŘ dokonźen.

 

**** End of log ****



#4 YeahBleeping

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Posted 19 August 2015 - 02:44 PM

I would say you should try running the memory at it's ' sticker ' rating Your timings in speccy look like your severely 'overclocking' your memory down to 7-7-7-20 so either manually set the timings or make sure your bios is up to date and that your memory is supported by the board.  Set the bios to  ' load performance settings ' and re-check the memory timings.  I would say your problem is memory.



#5 razor268

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Posted 19 August 2015 - 03:16 PM

I would say you should try running the memory at it's ' sticker ' rating Your timings in speccy look like your severely 'overclocking' your memory down to 7-7-7-20 so either manually set the timings or make sure your bios is up to date and that your memory is supported by the board.  Set the bios to  ' load performance settings ' and re-check the memory timings.  I would say your problem is memory.

I already tried to run them with sticker ratings, and on 1,5v, it didn't help. But I didn't underclock before, so Im trying 1066MHz now. Normally I'd have it on Auto where it's at 1333MHz and 9-9-9-24.


Edited by razor268, 19 August 2015 - 03:16 PM.


#6 razor268

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Posted 17 September 2015 - 04:06 PM

Thread update after some time.
Problems still persist. But some things have changed.

Firstly, when I was testing the MSI motherboard all was looking pretty good, but on 5th or 6th day having it in pc crashed and after that I couldn't turn on the pc. The thing that happened when I pressed the power on button was that power led on case (which indicates turned on pc) flashed for like 0,1sec and after it hdd led on case switched on (it was shining like the power led would=continuously on). And also fans were running. But the thing is that pc wasn't booting at all and the hdd was idle (no sounds of loading anything). No video signal. Also since this crash the PSU's fan is running on full speed.

So I tough that finally the culprit showed off. I changed PSU for the other one I have and pc was working again (I was using the 500W FSP at the time of crash, replaced for the other 400W). I also measured the failing PSU, all values were within the 5/10% ranges. Also strange is that the bad PSU booted with the ASUS mobo (anyways I tried that just once, didn't wan't to risk).

I returned the MSI mobo and ordered new PSU (EVGA 500W). After putting back the ASUS mobo and the new PSU everything seemed to work just fine roughly till last weekend.
I am now experiencing very frequent pc freezing. It starts with few seconds long freezes where screen freezes on one picture and audio stops playing. I can also see the freezing coming because about 1 or 2 minutes BEFORE and during it to the audio there is added strange crackling noise which can be heared while some music is playing or when someone talks on teamspeak (it is not a continuous crackling but only "shows" when some sound is played, also it is equally loud as the other sounds).
The freezes happen very randomly, for example while browsing internet (not so often) or while playing a games (csgo, wot) almost everytime. After like 1-2 minutes of playing I get 2 or 3 short freezes and after it pc freezes completely. Sometimes the pc somehow recovers from the complete freeze (I'm pressing several keyboard shortcuts trying make it work like alt+tab, ctrl+alt+del, alt+f4) but after it pc still keeps freezing in short intervals so it's unsuable and I'm restarting pc right away. Sometimes the pc can also run several hours without problems described above.

Temps are still fine, no dumps are being created and in event log theres nothing usefull.
Thanks for any advice again.



#7 razor268

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Posted 27 September 2015 - 12:16 PM

Bump.



#8 hamluis

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Posted 30 September 2015 - 09:35 AM

Note:  Posting requested data in any language other than English...is not necessarily useful or in consonance with the request.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis


Edited by hamluis, 30 September 2015 - 09:38 AM.


#9 razor268

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Posted 01 October 2015 - 01:05 PM

I can't really do anything about the other language in those reports.

I've already provided info you want in previous post, but here you go again.

http://speccy.piriform.com/results/1ryASSbHQtiJUVPqmxiBFj5

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by ja (administrator) on 01-10-2015 at 19:39:13
Running from "C:\Users\ja\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/01/2015 03:54:33 PM) (Source: Application Hang) (User: )
Description: Program Explorer.EXE verze 6.1.7601.17567 přestal spolupracovat se systémem Windows a byl ukončen. Chcete-li zjistit, zda je k dispozici více informací o tomto problému, vyhledejte historii problému v ovládacím panelu Centrum akcí.

ID procesu: 680

Čas spuštění: 01d0fc4425edc3a7

Čas ukončení: 3174

Cesta k aplikaci: C:\Windows\Explorer.EXE

ID hlášení: ec748826-6843-11e5-9cec-90e6ba6df40f

Error: (09/30/2015 12:15:45 AM) (Source: Application Error) (User: )
Description: Název chybující aplikace: plugin-container.exe, verze: 40.0.3.5716, časové razítko: 0x55ddb213
Název chybujícího modulu: mozglue.dll, verze: 40.0.3.5716, časové razítko: 0x55dda062
Kód výjimky: 0x80000003
Posun chyby: 0x0000e250
ID chybujícího procesu: 0xc7c
Čas spuštění chybující aplikace: 0xplugin-container.exe0
Cesta k chybující aplikaci: plugin-container.exe1
Cesta k chybujícímu modulu: plugin-container.exe2
ID zprávy: plugin-container.exe3

Error: (09/30/2015 12:15:45 AM) (Source: Application Hang) (User: )
Description: Program firefox.exe verze 40.0.3.5716 přestal spolupracovat se systémem Windows a byl ukončen. Chcete-li zjistit, zda je k dispozici více informací o tomto problému, vyhledejte historii problému v ovládacím panelu Centrum akcí.

ID procesu: f80

Čas spuštění: 01d0fb00f3da3d66

Čas ukončení: 35

Cesta k aplikaci: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

ID hlášení: 9e5e25eb-66f7-11e5-9d07-90e6ba6df40f

Error: (09/28/2015 05:32:54 PM) (Source: Application Error) (User: )
Description: Název chybující aplikace: jucheck.exe, verze: 2.8.60.27, časové razítko: 0x55c116b1
Název chybujícího modulu: jucheck.exe, verze: 2.8.60.27, časové razítko: 0x55c116b1
Kód výjimky: 0x40000015
Posun chyby: 0x00052d24
ID chybujícího procesu: 0xfac
Čas spuštění chybující aplikace: 0xjucheck.exe0
Cesta k chybující aplikaci: jucheck.exe1
Cesta k chybujícímu modulu: jucheck.exe2
ID zprávy: jucheck.exe3

Error: (09/27/2015 03:31:47 PM) (Source: Application Error) (User: )
Description: Název chybující aplikace: jucheck.exe, verze: 2.8.60.27, časové razítko: 0x55c116b1
Název chybujícího modulu: jucheck.exe, verze: 2.8.60.27, časové razítko: 0x55c116b1
Kód výjimky: 0x40000015
Posun chyby: 0x00052d24
ID chybujícího procesu: 0x9a0
Čas spuštění chybující aplikace: 0xjucheck.exe0
Cesta k chybující aplikaci: jucheck.exe1
Cesta k chybujícímu modulu: jucheck.exe2
ID zprávy: jucheck.exe3

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service) (User: )
Description: Index nebyl inicializován.

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service) (User: )
Description: Aplikace nebyla inicializována.

Kontext: aplikace Windows

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service) (User: )
Description: Objekt indexování nebyl inicializován.

Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service) (User: )
Description: Modul plug-in v <Search.TripoliIndexer> nebyl inicializován.

Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:
    Prvek nebyl nalezen.  (HRESULT : 0x80070490) (0x80070490)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service) (User: )
Description: Modul plug-in v <Search.JetPropStore> nebyl inicializován.

Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)


System errors:
=============
Error: (10/01/2015 07:29:54 PM) (Source: Service Control Manager) (User: )
Description: Služba Hi-Rez Studios Authenticate and Update Service byla neočekávaně ukončena. Tento stav nastal již 1krát.

Error: (10/01/2015 07:22:23 PM) (Source: Service Control Manager) (User: )
Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:
cdrom

Error: (10/01/2015 07:22:04 PM) (Source: EventLog) (User: )
Description: Předchozí vypnutí systému (19:17:02, ‎1.‎10.‎2015) bylo neočekávané.

Error: (10/01/2015 04:14:32 PM) (Source: Service Control Manager) (User: )
Description: Služba Hi-Rez Studios Authenticate and Update Service byla neočekávaně ukončena. Tento stav nastal již 1krát.

Error: (10/01/2015 04:12:20 PM) (Source: Service Control Manager) (User: )
Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:
cdrom

Error: (10/01/2015 02:26:40 PM) (Source: Service Control Manager) (User: )
Description: Služba Hi-Rez Studios Authenticate and Update Service byla neočekávaně ukončena. Tento stav nastal již 1krát.

Error: (10/01/2015 02:24:57 PM) (Source: Service Control Manager) (User: )
Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:
cdrom

Error: (09/30/2015 07:33:57 PM) (Source: Service Control Manager) (User: )
Description: Služba Hi-Rez Studios Authenticate and Update Service byla neočekávaně ukončena. Tento stav nastal již 1krát.

Error: (09/30/2015 07:26:28 PM) (Source: Service Control Manager) (User: )
Description: Zavedení následujícího ovladače pro spouštění počítače nebo systému se nezdařilo:
cdrom

Error: (09/30/2015 07:26:05 PM) (Source: EventLog) (User: )
Description: Předchozí vypnutí systému (19:24:06, ‎30.‎9.‎2015) bylo neočekávané.


Microsoft Office Sessions:
=========================
Error: (10/01/2015 03:54:33 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.1756768001d0fc4425edc3a73174C:\Windows\Explorer.EXEec748826-6843-11e5-9cec-90e6ba6df40f

Error: (09/30/2015 12:15:45 AM) (Source: Application Error)(User: )
Description: plugin-container.exe40.0.3.571655ddb213mozglue.dll40.0.3.571655dda062800000030000e250c7c01d0fb02e70b58a8C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dlla096e02d-66f7-11e5-9d07-90e6ba6df40f

Error: (09/30/2015 12:15:45 AM) (Source: Application Hang)(User: )
Description: firefox.exe40.0.3.5716f8001d0fb00f3da3d6635C:\Program Files (x86)\Mozilla Firefox\firefox.exe9e5e25eb-66f7-11e5-9d07-90e6ba6df40f

Error: (09/28/2015 05:32:54 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.8.60.2755c116b1jucheck.exe2.8.60.2755c116b14000001500052d24fac01d0fa02ef01de40C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeC:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe2f0cb459-65f6-11e5-a154-90e6ba6df40f

Error: (09/27/2015 03:31:47 PM) (Source: Application Error)(User: )
Description: jucheck.exe2.8.60.2755c116b1jucheck.exe2.8.60.2755c116b14000001500052d249a001d0f928d7d82acbC:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exeC:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe19a25475-651c-11e5-a6cc-90e6ba6df40f

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service)(User: )
Description: Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service)(User: )
Description: Kontext: aplikace Windows

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service)(User: )
Description: Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service)(User: )
Description: Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:
    Prvek nebyl nalezen.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

Error: (09/12/2015 11:02:32 PM) (Source: Windows Search Service)(User: )
Description: Kontext: aplikace Windows, katalog SystemIndex

Podrobnosti:
    Katalog indexu obsahu je poškozený.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore


=========================== Installed Programs ============================

Adobe Acrobat Reader DC - Czech (HKLM-x32\...\{AC76BA86-7AD7-1029-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)
AMD Catalyst Install Manager (HKLM\...\{F37078EA-4B6A-1D6F-6FED-3EDF2117B42C}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Aslain's XVM WoT Modpack version 4.6.9 (HKLM-x32\...\ZRwTINhSZfduKONYrSCTiCiGPggQZdcLRvoAVxyCOXXpkHeC~1DC3968F_is1) (Version: 4.6.9 - Aslain)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
BioShock Infinite (HKLM-x32\...\Steam App 8870) (Version:  - Irrational Games)
CCleaner (HKLM\...\CCleaner) (Version: 5.09 - Piriform)
Corsair USB Headset (HKLM-x32\...\{71B53BA8-4BE3-49AF-BC3E-07F392DDDFB7}) (Version: 1.00.0007 - )
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
DiskCheckup v3.3 (HKLM-x32\...\DiskCheckup_is1) (Version: 3.3.1000 - PassMark Software)
EPU-4 Engine (HKLM-x32\...\{8F66047B-1AF3-40D9-80D7-106E2EDC2C2A}) (Version: 1.02.01 - )
Eraser 5.8.8 (HKLM\...\{B80CC46C-5839-4A48-B051-3CACF23A2718}_is1) (Version: Eraser 5.8.8 - The Eraser Project)
ESET Smart Security (HKLM\...\{4D8E383E-0AB7-482D-9327-BB92D53312B4}) (Version: 8.0.319.1 - ESET, spol s r. o.)
f.lux (HKCU\...\Flux) (Version:  - )
Geeks3D FurMark 1.17.0.0 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version:  - Geeks3D)
GHOST(6980) (HKLM-x32\...\{CE7DAF08-F073-4499-AA99-FC0143DF55BB}) (Version: 1.02.0000 - Název společnosti:)
Glary Utilities 5.29 (HKLM-x32\...\Glary Utilities 5) (Version: 5.29.0.49 - Glarysoft Ltd)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
jetAudio Basic (HKLM-x32\...\{DF8195AF-8E6F-4487-A0EE-196F7E3F4B8A}) (Version: 8.1.0 - COWON)
Microsoft .NET Framework 4.5.2 (čeština) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1029) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 40.0.3 (x86 cs) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 cs)) (Version: 40.0.3 - Mozilla)
Platform (HKLM-x32\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.) Hidden
Realtek Ethernet Controller Driver For Windows Vista and Later (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0009 - Realtek)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.36.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.36.0 - Renesas Electronics Corporation)
SMITE (HKLM-x32\...\Steam App 386360) (Version:  - Hi-Rez Studios)
Software tiskárny EPSON (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Total War: Arena (HKLM-x32\...\Steam App 227520) (Version:  - Creative Assembly)
VIA Platforma Ovladače zařízení (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
World of Tanks (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812eu}_is1) (Version:  - Wargaming.net)
World of Warships (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C814eu}_is1) (Version:  - Wargaming.net)

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 4094.18 MB
Available physical RAM: 2858.63 MB
Total Virtual: 10236.38 MB
Available Virtual: 8790.57 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:698.54 GB) (Free:554.46 GB) NTFS

========================= Users: ========================================

U§ivatelsk‚ Łźty pro \\JA-PC

Administrator            Guest                    ja                       
Pýˇkaz byl ŁspŘçnŘ dokonźen.


**** End of log ****


Edited by razor268, 01 October 2015 - 01:06 PM.





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