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Win 7 BSOD DRIVER_POWER_STATE_FAILURE (9f)


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#1 geegollygirl

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Posted 17 August 2015 - 09:40 PM

I am working on a friend's computer who recently started having this issue.  It seems to be related to hibernation.  I have also seen on occasion that it wouldn't shut down properly but I found that unhooking a USB printer helped with that.  I have dump files and have updated service packs, drivers, etc. but it still seems to have issues.  Please Help!



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#2 usasma

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Posted 18 August 2015 - 10:39 AM

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 geegollygirl

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Posted 19 August 2015 - 08:53 AM

Sorry, I didn't find the instructions the first time.  Please find files attached.

Attached Files



#4 usasma

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Posted 19 August 2015 - 02:40 PM

Even though it appears that you're up to date on Windows Updates - there are many, many Windows Update failures in the WER section of the MSINFO32 report.

Are you sure you're getting all the updates and it's not erroring out on you?

 

The BSOD's in the WER section of MSINFO32 all blame your wireless drivers.  Let's see what the memory dumps show........

The memory dumps agree - it's wifi.

 

Please download a fresh set of the Atheros wifi drivers from the Dell website.

Then uninstall the current Atheros WiFi programs and drivers (there's some sort of Atheros Smart Net thing installed)

Then install the freshly downloaded drivers

Then monitor for further BSOD's.

Should the BSOD's recur, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Fri Aug 14 16:07:29.892 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081415-17846-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18933.amd64fre.win7sp1_gdr.150715-0600
System Uptime:[B]0 days 7:33:52.328[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+324c0 )[/B]
BugCheck [B]9F, {3, fffffa8004db9060, fffff80000b9a3d8, fffffa8004fde6a0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004db9060, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8004fde6a0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0x9F_3_nt!_??_::FNODOBFM::_string_+324c0[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A08
  BIOS Release Date             04/30/2014
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug  9 11:37:18.054 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080915-18798-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 0:33:35.357[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004d22a10, fffff800046e13d8, fffffa80078d1010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004d22a10, Physical Device Object of the stack
Arg3: fffff800046e13d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa80078d1010, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A08
  BIOS Release Date             04/30/2014
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  8 14:07:48.407 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080815-16504-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 3:52:19.827[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004df7060, fffff80000b9a3d8, fffffa800520dc60}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004df7060, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800520dc60, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A08
  BIOS Release Date             04/30/2014
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug  7 22:58:44.086 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080715-15241-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 0:13:04.522[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]vwififlt.sys ( vwififlt!filterDoInternalRequest+156 )[/B]
BugCheck [B]1000009F, {4, 258, fffffa80042c3b50, fffff80000b9a3d0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa80042c3b50, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9a3d0, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_4_vwififlt!filterDoInternalRequest+156[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug  7 14:31:20.806 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080715-18985-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 3:28:07.242[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004d3aa10, fffff800046df3d8, fffffa8004afe840}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004d3aa10, Physical Device Object of the stack
Arg3: fffff800046df3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8004afe840, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  6 12:47:29.428 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080715-16255-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 3:40:36.474[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004e53a10, fffff80000b9a3d8, fffffa80048f3c10}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004e53a10, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa80048f3c10, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug  4 15:07:36.145 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080415-15256-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 6:27:20.581[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004e66860, fffff80000ba0748, fffffa800a550650}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004e66860, Physical Device Object of the stack
Arg3: fffff80000ba0748, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800a550650, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  lnssatt.exe
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Aug  3 17:00:58.061 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080315-14898-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 5:46:21.497[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004d31a10, fffff800046e83d8, fffffa8005071c10}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004d31a10, Physical Device Object of the stack
Arg3: fffff800046e83d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8005071c10, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  1 23:14:53.347 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080215-18018-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 7:28:53.393[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8004e2f060, fffff800046e83d8, fffffa800a8a2ad0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004e2f060, Physical Device Object of the stack
Arg3: fffff800046e83d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa800a8a2ad0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_3_POWER_DOWN_athrx_IMAGE_pci.sys[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 31 21:27:04.550 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\073115-17940-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 1:09:02.596[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]vwififlt.sys ( vwififlt!filterDoInternalRequest+156 )[/B]
BugCheck [B]1000009F, {4, 258, fffffa80042d5040, fffff80000b9a3d0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa80042d5040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9a3d0, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_4_vwififlt!filterDoInternalRequest+156[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 31 20:17:04.767 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\073115-17581-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18869.amd64fre.win7sp1_gdr.150525-0603
System Uptime:[B]0 days 0:21:22.813[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]vwififlt.sys ( vwififlt!filterDoInternalRequest+156 )[/B]
BugCheck [B]1000009F, {4, 258, fffffa80042ce040, fffff800046d93d0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa80042ce040, The thread currently holding on to the Pnp lock.
Arg4: fffff800046d93d0, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_0x9F_4_vwififlt!filterDoInternalRequest+156[/B]
CPUID:        "Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz"
MaxSpeed:     1700
CurrentSpeed: [B]1696[/B]
  BIOS Version                  A07
  BIOS Release Date             11/12/2013
  Manufacturer                  Dell Inc.
  Product Name                  Inspiron 3537
  Baseboard Product             0MJNYC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Fri Aug 14 16:07:29.892 2015 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
pcdsrvc_x64.pkms            Mon May  9 20:20:44 2011 (4DC884DC)
SBFWIM.sys                  Mon Sep 17 08:55:25 2012 (50571DBD)
btath_lwflt.sys             Fri Nov  2 01:35:44 2012 (50935BB0)
sbwtis.sys                  Thu Dec  6 07:26:10 2012 (50C08EE2)
btath_hcrp.sys              Tue Dec 18 04:54:54 2012 (50D03D6E)
RtsUVStor.sys               Fri Dec 21 02:20:37 2012 (50D40DC5)
btath_bus.sys               Mon Jan 21 04:18:42 2013 (50FD07F2)
btath_flt.sys               Thu May 23 02:10:29 2013 (519DB2D5)
sbapifs.sys                 Mon Jun 17 21:08:23 2013 (51BFB307)
Rt64win7.sys                Tue Jun 18 03:52:16 2013 (51C011B0)
btath_avdt.sys              Fri Jun 21 05:10:07 2013 (51C4186F)
btath_rcp.sys               Fri Jun 21 05:11:54 2013 (51C418DA)
btath_a2dp.sys              Fri Jun 21 05:12:15 2013 (51C418EF)
athrx.sys                   Tue Jun 25 01:56:14 2013 (51C930FE)
btfilter.sys                Tue Jun 25 07:23:16 2013 (51C97DA4)
SbFw.sys                    Wed Jul  3 11:49:08 2013 (51D447F4)
RTKVHD64.sys                Wed Aug 21 00:48:22 2013 (52144696)
iaStorA.sys                 Wed Aug 28 18:13:22 2013 (521E7602)
iaStorF.sys                 Wed Aug 28 18:13:24 2013 (521E7604)
SynTP.sys                   Fri Sep 13 17:49:40 2013 (52338874)
Smb_driver_Intel.sys        Fri Sep 13 17:52:30 2013 (5233891E)
igdkmd64.sys                Mon Oct 28 17:57:02 2013 (526EDDAE)
iusb3hub.sys                Mon Nov 18 08:51:41 2013 (528A1B6D)
iusb3xhc.sys                Mon Nov 18 08:51:44 2013 (528A1B70)
iusb3hcs.sys                Mon Nov 18 09:40:59 2013 (528A26FB)
TeeDriverx64.sys            Wed Nov 27 12:56:32 2013 (52963250)
point64.sys                 Thu Dec 12 08:16:17 2013 (52A9B721)
dc3d.sys                    Thu Dec 12 08:16:35 2013 (52A9B733)
DDDriver64Dcsa.sys          Wed May 28 15:58:54 2014 (53863FFE)
DellProf.sys                Wed May 13 10:17:19 2015 (55535CEF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  8 14:07:48.407 2015 (UTC - 4:00)**************************
IntcDAud.sys                Wed Oct 16 08:59:24 2013 (525E8DAC)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug  7 14:31:20.806 2015 (UTC - 4:00)**************************
iusb3hub.sys                Thu Aug  8 04:26:19 2013 (5203562B)
iusb3xhc.sys                Thu Aug  8 04:26:23 2013 (5203562F)
iusb3hcs.sys                Thu Aug  8 04:28:12 2013 (5203569C)
TeeDriverx64.sys            Thu Sep  5 14:02:18 2013 (5228C72A)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Aug  1 23:14:53.347 2015 (UTC - 4:00)**************************
gfiark.sys                  Thu May 23 08:39:22 2013 (519E0DFA)
gfiutil.sys                 Wed Sep  4 14:57:40 2013 (522782A4)
[/font]
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=pcdsrvc_x64.pkms
http://www.carrona.org/drivers/driver.php?id=SBFWIM.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=sbwtis.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=sbapifs.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=athrx.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=SbFw.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorF.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=DDDriver64Dcsa.sys
http://www.carrona.org/drivers/driver.php?id=DellProf.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
gfiark.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=gfiutil.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 geegollygirl

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Posted 19 August 2015 - 10:38 PM

Is there any way you can point me to exactly what drivers I need?  I went to the device manager and network adapters and checked on each of the drivers listed to check for updates.  It didn't have any (which I expected).  But, unfortunately none of them are called out as Atheros drivers either so I wasn't sure what to uninstall.  I went to the Dell site and selected the 2 wireless drivers but they are for Bluetooth also and I just don't think they were what I was supposed to be looking for.  I did try to install them, the one stalled on installing Bluetooth (which isn't used on this PC anyway) and the other one gave me the option to repair, so I opted for that.

 

As for the updates, it does look like its had several fail.  It keeps trying to get the Windows 10 free upgrade, but we don't want that... is there any way to get the PC to stop prompting to install that?  Others failed also but of course they're bundled so I'm not sure if the Wifi drivers were some where in there or not.

 

So, there is a slim chance I selected the right thing and it's better, but I have my doubts.  From the reports can you tell what initiates the BSOD?

 

Thank you!



#6 usasma

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Posted 20 August 2015 - 05:13 AM

I'm late for work right now, but will try to post back this afternoon (in about 8-9 hours).

If not, I'll get this by tomorrow AM


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 geegollygirl

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Posted 20 August 2015 - 07:53 AM

Great, thank you!!!  I'm not terribly tech savvy, and if it were my PC I'd be more daring but since it's not (my mother-in-laws actually)... I figured I better ask before just uninstalling things randomly :-)



#8 usasma

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Posted 21 August 2015 - 04:35 AM

Direct download link for the wireless driver on your system:

http://downloads.dell.com/FOLDER02988710M/1/Network_Driver_9T8XY_WN32_10.0.0.309_A03.EXE

Be sure to scan with an antivirus before opening the file (after downloading it).

 

Here's how to get rid of the Windows 10 nagging:  http://winsupersite.com/windows-10/how-stop-windows-10-upgrade-downloading-your-system

 

As for telling which is the problem - the memory dumps will tell us which program initiates the BSOD.
But that is not necessarily the one that's at fault.

 

For example, driver A could perform illegal operations that wrote to the memory space of driver B and then driver A exited

Later on, when driver B looks for information in that space, it finds data that doesn't belong there, so it crashes to a BSOD

The memory dump will blame driver B because there's no trace left of driver A.

At that point we have other tools and other reports to help figure it out - but sometimes it's just not going to be easy.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 geegollygirl

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Posted 24 August 2015 - 10:39 PM

That seems to have taken care of it.  Thanks so much for your help!  I somehow ended up with a couple of other "sick" laptops, but I'll try to take care of them on my own first. 






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