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I got a blue screen


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#1 Sternritter-A

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Posted 17 August 2015 - 08:29 PM

Hi, I first want to point off this; because, I have a current open topic issue on this forum concerning my desktop, but  it is a different issue for now for laptop for this topic of blue screen, and they started at different times and different ways, just pointing that out if it gets brought up. 

 

Well the issue with my laptop now is that this pass Saturday night August 15th I was searching for a free version of dreamweaver cs6 and I downloaded a torrent, and after I downloaded; I immediately saw a whole bunch of pop ups come, and then I thought oh man I got a virus, but then it was late at night at 2am and I had to wake up early that morning on Sunday to go to church, so I shut down my computer and left it like that, then on Sunday night when I went back and turned on my computer it came to a blue screen and when I try to go to the homepage to go to the internet it was bringing me back to the blue screen with this number 1855-280-0768; which, I then called today and it seems that it is a scam because I check their website that they told me after they said that they will charge me $199 to fix it and then they will send me an invoice and then I will have to send them a check in the mail, so I check their website on scam adviser and saw by the ratings and the reviews that it is a scam here it is - http://www.scamadviser.com/check-website/geekbase.us 

 

Also this laptop has had an Antivirus called Webroot, and this laptop has been my public college/business laptop that use in college because I'm a college student, and I never have had a problem and it has been clean like new since I purchase it in August 2013, and it is a Core i7 computer. 

 

Well that is what happen, so how can we fix this; thanks before hand for this forum, don't know what I could without this forum's help that it provides. 


Edited by Sternritter-A, 17 August 2015 - 09:55 PM.


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#2 usasma

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    Still visually handicapped (avatar is memory developed by my Dad


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Posted 18 August 2015 - 10:39 AM

This is a fake BSOD scam that's currently running around the internet.

Real BSOD's don't have phone numbers.  Here's some examples of real ones:  http://www.carrona.org/bsodimg.html

 

I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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