Howdy all - Have a laptop here whos owner fell for the old YOU HAVE A VIRUS!! scam and let someone log into remotely to 'fix' it and after that on boot up would display "This computer is configured to require a password in order to start up. Please enter the Startup Password". Same results in SafeMode etc. The 'tech' tried to get a bunch of money from him so he called me in to see if the is a fix for this.
After a bunch of reading it seems that one approach is to bootup from a USB drive and check for a restore point. I set up the laptop some years ago and believe that System Restore was disabled after I installed everything. I tried HitMan Pro with KickStart and now the machine performs the Windows Repair function and cannot find a solution and shuts down after several hours.
The user has files he'd like to keep but they are stored all over the drive and not in one place - chasing them down connected to another PC as a secondary storage device will take literally hours and hours.
Short of wiping it and starting fresh is there a soultion? I feel I may have boned it with Hitman.
Edited by hamluis, 18 August 2015 - 02:11 PM.
Moved from Win 7 to General Security - Hamluis.