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Error exporting Outlook Express files


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#1 bourgja2

bourgja2

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Posted 17 August 2015 - 05:27 PM

Hello,

 

I have a computer with Windows XP and have used Outlook Express 6 for many years as my e-mail client.  Recently I tried to export my files and folders to Microsoft Outlook on the same computer, so that I could save the PST file and move it to a new computer with Windows 7 and Microsoft Outlook.  I did this successfully 6 months ago but kept using my old computer.

 

Unfortunately this time there seems to have been a corruption in the export process, as the PST is corrupt.  I tried to use Microsoft's Fix it tool but it did not work.  Furthermore, now everytime I start Outlook Express, I get the message "address book failed to load.  Outlook Express is incorrectly configured, etc."

 

I can still see all my messages and folders in Outlook Express, but if I click on a message to open it I get "there was an error opening this message.  An error has occurred."  I tried deleting the wab but that didn't work.  I tried re-exporting the files to Outlook but that didn't work either.

 

It seems like maybe there is a conflict between Outlook Express and Outlook, but I don't know how to resolve it.  Any help would be greatly appreciated!



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