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Getting adware, but scanners aren't picking them up


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5 replies to this topic

#1 iamderekle

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Posted 17 August 2015 - 04:46 PM

I've been getting malware that has been causing random clicks on web pages to open up adware. Most of this comes from links that include reimage repair, tr553, and dvtiew (whatever those are!). Scanned my comp with malware bytes, hitman pro, adwcleaner, but still get the adware on my browser.

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#2 nasdaq

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Posted 18 August 2015 - 08:39 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
S3 cpuz137; no ImagePath
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
Task: {20F4E162-FCD1-4F1D-9447-49FA95CE138D} - \ShopperProJSUpd -> No File <==== ATTENTION
Task: {48C87034-0BD7-4623-9672-4BCC0D8AB3B1} - \SPDriver -> No File <==== ATTENTION
Task: {4F3F08AB-7A75-4C25-A40A-D7DCFA88D524} - \Egepoinoun -> No File <==== ATTENTION
Task: {59975B0C-E144-4B31-A51F-7E3A860231FD} - \ShopperPro -> No File <==== ATTENTION
Task: {60EC2AAC-1F04-4918-ABD1-EFFB6D9FA098} - \SMWUpd -> No File <==== ATTENTION
Task: {7CDC680C-B132-46DF-BD79-E58BACFFEFE0} - \SMupdate1 -> No File <==== ATTENTION
Task: {8045FD6D-E36C-4825-9A0A-6858203AC545} - \bvxvyxvec -> No File <==== ATTENTION
Task: {9A5EB45B-32E1-41D7-879E-C3775BA9F419} - \SushiLeads -> No File <==== ATTENTION
Task: {9FB51475-1E10-4B8E-925C-870148D271F8} - \SMW_UpdateTask_Time_333833303530333239392d3437415a556c2a3223346c41 -> No File <==== ATTENTION
Task: {C410B5B5-0C6F-4B96-8945-BAC390B45FC8} - \Inst_Rep -> No File <==== ATTENTION
Task: {ED16DDF0-E2AF-41A8-90F3-1C10F2EB4F02} - \SPBIW_UpdateTask_Time_333833303530333239392d3437415a556c2a3223346c41 -> No File <==== ATTENTION
Task: {FC948941-7AF2-4C94-B677-D94E66B5410A} - \Elazt -> No File <==== ATTENTION

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

====

How is the computer running now?

#3 iamderekle

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Posted 18 August 2015 - 10:44 PM

Still getting adware tabs when I click random blank spaces. :/



#4 nasdaq

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Posted 19 August 2015 - 07:18 AM

Download to your Desktop the Junkware Removal Tool Download from this link.
http://www.bleepingcomputer.com/download/junkware-removal-tool/

Shutdown your antivirus to avoid any conflicts.
Right click the icon - disable for say 20 mins.
Right-mouse click JRT.exe and select Run as administrator (If using XP just double click on the icon to run it.)
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.
======

#5 nasdaq

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Posted 24 August 2015 - 07:38 AM

Are you still with me?

#6 nasdaq

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Posted 30 August 2015 - 07:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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