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Computer crashed after launching Warframe


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#1 Jac0blee

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Posted 17 August 2015 - 10:57 AM

Hi, this is my first post so I hope I'm doing this right.

I launched the game Warframe as usual (I have been playing this game for about 2 weeks). After loading in and running for a bit my PC hung on a screen that was nothing but repeating greenish blue lines. Nothing I could do would make it respond. So I restarted my computer and when I got to the BIOS screen it had wide purple green lines running across the screen from bottom to top. After I got past that the windows 10 logo and loading symbol came up then the screen went black and wouldn't move on from there and the keyboard acts like it isn't connected. nothing I could find online was helping. Does anyone have a solution. Or is my motherboard/graphics card dead?

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#2 usasma

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Posted 18 August 2015 - 09:49 AM

Update video drivers to the latst, Win10 compatible versions.

 

Beyond that, let's try looking at these reports:

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Jac0blee

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Posted 18 August 2015 - 01:02 PM

I would if i could but the computer isnt even running in safemode.



#4 usasma

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Posted 19 August 2015 - 04:48 AM

If you can get into the BIOS/UEFI, then it's likely that the graphics card is working.

If you can't, then it's time to try another graphics card (if you don't have one, purchase one from a place that will allow you to return it and get your money back)

 

If able, try:

- booting to a repair disk and attempt to run Startup/Automatic Repair

- see if a System Restore point helps

- try these free, bootable diagnostics:  http://www.carrona.org/initdiag.html


Edited by usasma, 19 August 2015 - 04:49 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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