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Integrated camera not working


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#1 luminousquasar

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Posted 17 August 2015 - 06:01 AM

I have a Lenovo Flex 2. When I try to go on Skype for a video call, the integrated webcam doesn't work. I thought it was a driver problem at first, but I tried installing the following driver and it didn't work:
http://support.lenovo.com/us/en/downloads/ds031749

 

If anyone has any possible solutions to this problem, that would be much appreciated.


Edited by hamluis, 17 August 2015 - 07:54 AM.
Moved from Audio/Video Apps to External Hardware - Hamluis.


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#2 JohnC_21

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Posted 17 August 2015 - 08:37 AM

Accoding to Lenovo you should be installing this one which is for Windows 10. Here is the one for 8/8.1 

 

The links show two drivers. Pick the one that is correct for your CPU.

 

Also look at this Skpe troubleshooter.



#3 luminousquasar

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Posted 18 August 2015 - 04:57 AM

I installed both those drivers. Still not working. :/



#4 JohnC_21

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Posted 18 August 2015 - 07:27 AM

What OS are you using? Is there a camera listed in Devices? Are there any yellow exclamation marks in Device Manager?

Edited by JohnC_21, 18 August 2015 - 07:27 AM.


#5 canonsupport

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Posted 18 August 2015 - 05:36 PM

It may be happening because of your Skype version, try installing new Skype version that is compatible with your OS.



#6 luminousquasar

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Posted 18 August 2015 - 09:43 PM

What OS are you using? Is there a camera listed in Devices? Are there any yellow exclamation marks in Device Manager?

I've looked at the Devices. Everything looks normal to me there.

rjeaKoC.png

 

It may be happening because of your Skype version, try installing new Skype version that is compatible with your OS.

I tried reinstalling, making sure it was a version that said it was compatible with Windows 10. Still nothing

 

This is what I get when I test on Skype:

a388BCJ.png


Edited by luminousquasar, 18 August 2015 - 09:45 PM.





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