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advice please


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5 replies to this topic

#1 bazer1

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Posted 17 August 2015 - 04:13 AM

Attached File  Addition.txt   26.05KB   1 downloadsAttached File  FRST.txt   22.88KB   2 downloadsAttached File  ComboFix.txt   24.94KB   4 downloadshi I have a windows 7 home premium pc ie 11 was  running a bit slow I tired adware cleaner roqiue killer malware bytes to of no avil ,

 

I ran combo fix here is log it did remove a registry command it now runs much better I had to reboot after running combfix as I was getting a registry cant be accessed warning but this is normal I  have read after removing this  here vis combofix log could someone explain what it removed many thanks


Edited by bazer1, 17 August 2015 - 06:00 AM.


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#2 nasdaq

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Posted 18 August 2015 - 08:09 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this program using the Add/Remove Programs if the uninstaller is available.
File Type Assistant

===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.


start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1735949478-1871094700-3224459835-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
Task: {4B50BC96-51FA-4288-9B1C-47E3CBA50A9F} - \GoogleUpdateTaskMachineCore -> No File <==== ATTENTION
Task: {4F421D0C-BD4F-46E3-AC05-7578D528513A} - System32\Tasks\ProgramUpdateCheck => C:\Program Files (x86)\File Type Assistant\TSAssist.exe <==== ATTENTION
C:\Program Files (x86)\File Type Assistant

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===


How is the computer running now?

#3 bazer1

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Posted 18 August 2015 - 11:42 AM

thanks for helping me seems    much better what was the wow reg entree that combo fix removed  here are logs thanks baz

Attached File  AdwCleanerS4.txt   769bytes   1 downloadsAttached File  Fixlog.txt   2.53KB   1 downloads    


Edited by bazer1, 18 August 2015 - 12:26 PM.


#4 nasdaq

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Posted 18 August 2015 - 12:52 PM

- - - - ORPHANS REMOVED - - - -
.
SafeBoot-55851096.sys
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start


This was an empty registry key. Nothing could come of it.

===

Run the AdwCleaner tool and remove this registry item.


***** [ Registry ] *****

Key Found : HKU\.DEFAULT\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#5 bazer1

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Posted 19 August 2015 - 02:42 PM

many thanks for helping me baz



#6 nasdaq

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Posted 20 August 2015 - 07:22 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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